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Bakery Sales Associate

Description

At Rosauers Supermarkets, we believe that every bite has a story. As a Bakery Sales Clerk, you'll be a key storyteller, sharing the delicious tales behind our freshly baked goods, while creating a bakery experience that's as sweet as it is memorable. If you're passionate about pastries and crave the warmth of a friendly workplace, come join us in turning every customer's visit into a delightful journey. Come join the fun, and let's create some grocery magic together! As a Bakery Sales Clerk, you'll be the smiling face that greets our customers in the bakery section. Your passion for baked goods and your knack for providing top-notch customer service will make each customer's experience exceptional. From helping customers select their favorite pastries to offering recommendations and answering questions about our delectable offerings, you'll be the go-to person for all things bakery-related. 

What You'll Do

  • Creating a welcoming and positive customer experience at the bakery counter.
  • Advising customers on baked goods selection and taking orders.
  • Weighing, pricing, and packaging purchased items, as well as processing payments.
  • Managing the baking ingredients inventory and requesting the purchase of stock.
  • Tracking ingredient expiry dates and arranging their use accordingly.
  • Monitoring the visual appeal and the availability of baked goods on display.
  • Reporting low baked goods stock to the Baker in a timely manner.
  • Maintaining a clean and tidy baked goods counter and performing other duties on request.
  • Cleaning the kitchen after business hours and preparing it for the next day.
  • Managing customer complaints and relaying them to the Baker.
  • Perform other duties to ensure the overall success of our company.

What You'll Bring

  • Experience in a similar role
  • Knowledgeable Recommendations
  • Aesthetically Pleasing Displays
  • Efficient Multitasking

What We'll Offer

  • Amazing earning potential, you'll be paid weekly.
  • Health Care Plan (Medical, Dental, Vision, Prescription)
  • Retirement Plan (Pension, 401k + Company Match)
  • Paid Time Off (Vacation, Sick, Holidays)
  • Life Insurance (Basic, Voluntary, AD&D)
  • Life Flight Insurance
  • Pet Insurance Options
  • Employee Discounts
  • Scholarship Opportunities
  • Leadership Training
  • Relocations and Transfers
  • Employee Assistance Program

Note: Benefit eligibility may vary based on role, length of service, store location, hours worked, and any applicable collective bargaining agreement.

Requirements

  • Candidates must be 18+ years or older
  • Complete a pre-employment background check

How To Apply

Simply click the 'Apply' button, and after applying online, our hiring team will review your application and reach out to you with next steps!

Since being founded, we’ve:

  • Grown to 2,000+ employees
  • Opened 23+ store locations in the PNW
  • Won multiple awards in our community

More Opportunities

www.rosauers.com/join-our-team

Rosauers Supermarkets is an equal opportunity employer and is committed to hiring a diverse team.

Average salary estimate

$32500 / YEARLY (est.)
min
max
$30000K
$35000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Bakery Sales Associate, Rosauers Supermarkets

At Rosauers Supermarkets, we're all about baking happiness into every bite, and as a Bakery Sales Associate, you will be a key part of that mission! Located in the heart of Spokane, Washington, you will be the friendly face that welcomes customers to our bakery section. If you have a passion for pastries and love to share delicious stories about our fresh-baked goods, this role is perfect for you. You'll create inviting displays, provide personalized recommendations, and ensure our bakery offerings look irresistible. Your primary responsibility will be to assist customers in selecting their favorite treats while also managing the bakery inventory and ensuring the counter remains tidy and appealing. You'll handle customer orders, process payments, and report any low-stock items to our Baker, all while maintaining an upbeat and engaging atmosphere. Joining Rosauers means becoming part of a community focused on exceptional customer service and delicious experiences. We’re proud to offer competitive wages, comprehensive benefits including health care and retirement plans, and fantastic employee discounts. Come work with us and let’s whip up some delightful memories together that will keep customers coming back for more!

Frequently Asked Questions (FAQs) for Bakery Sales Associate Role at Rosauers Supermarkets
What are the responsibilities of a Bakery Sales Associate at Rosauers Supermarkets?

As a Bakery Sales Associate at Rosauers Supermarkets, your responsibilities include greeting customers, advising them on baked goods, weighing and pricing items, managing inventory, and maintaining an attractive display of our delicious offerings. You will also handle customer complaints, process payments, and ensure the cleanliness of the bakery area.

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What qualifications are needed for a Bakery Sales Associate at Rosauers Supermarkets?

To qualify for the Bakery Sales Associate position at Rosauers Supermarkets, candidates should have experience in a similar role, a love for baked goods, and skills in multitasking. Being 18 years or older and passing a pre-employment background check is mandatory.

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What kind of benefits do Bakery Sales Associates receive at Rosauers Supermarkets?

Bakery Sales Associates at Rosauers Supermarkets enjoy a range of benefits including weekly pay, a comprehensive health care plan, retirement plans, paid time off, life insurance options, and employee discounts. We also offer leadership training and scholarship opportunities for continued professional development.

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How does Rosauers Supermarkets ensure a positive customer experience in the bakery?

Rosauers Supermarkets fosters a positive customer experience by training Bakery Sales Associates to be knowledgeable and friendly. They help customers with personalized recommendations, ensure the bakery section is visually appealing, and promptly address customer complaints, all contributing to a delightful shopping journey.

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Is prior experience required for the Bakery Sales Associate position at Rosauers Supermarkets?

Yes, Rosauers Supermarkets prefers candidates with experience in a similar role for the Bakery Sales Associate position. This experience helps ensure candidates are familiar with customer service and bakery operations, providing an exceptional experience for our customers.

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Common Interview Questions for Bakery Sales Associate
What strategies do you use to create an inviting bakery display?

To create an inviting bakery display, I focus on arranging items in a visually appealing way, using height and color contrast, and regularly updating the display based on customer preferences. This makes it easy for customers to see and choose their favorite items.

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How do you handle difficult customer interactions?

In difficult customer interactions, I remain calm and listen actively to their concerns, apologizing for the inconvenience. Then, I work to resolve the issue swiftly, ensuring they feel heard and valued, which is essential for customer satisfaction.

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Can you provide an example of a time you recommended a product to a customer?

Absolutely! Once, a customer was looking for a dessert for a celebration. I recommended our special chocolate cake and explained its ingredients and flavor profile. The customer was thrilled, tried it, and thanked me for the great choice!

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What do you think makes a great customer experience in a bakery?

A great customer experience in a bakery combines friendly service, product knowledge, and an inviting atmosphere. Engaging with customers, providing samples, and ensuring products are fresh and displayed beautifully enhances their overall experience.

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How do you prioritize your tasks during busy bakery hours?

During busy hours, I prioritize customer service by ensuring orders are taken promptly while managing inventory and display maintenance. I keep a clear mental checklist and delegate tasks when necessary to efficiently serve our customers.

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What have you done to improve your product knowledge related to bakery items?

To improve my product knowledge, I've taken the initiative to read about our baked goods, ask our bakers questions, and participate in tasting sessions. This hands-on approach allows me to provide informed recommendations to customers.

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How would you manage your time effectively while packaging and selling goods?

I manage my time effectively by setting timelines for each task, such as packaging items efficiently while attending to customer inquiries. Using techniques like batching similar tasks together helps keep the workflow smooth.

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Describe how you would keep the bakery section clean and organized.

To keep the bakery section clean and organized, I perform regular checks throughout my shift. I ensure that areas are wiped down, products are neatly displayed, and the floor is free of any spills, contributing to both hygiene and presentation.

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What do you find most rewarding about working in a bakery?

The most rewarding part of working in a bakery is witnessing customers' joy when they try our products. Sharing their excitement and knowing that I've contributed to a special moment in their day is truly fulfilling.

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How do you adapt to changes or feedback from management?

I adapt to changes and feedback from management by remaining open-minded and viewing it as an opportunity for growth. I take notes on constructive criticism and strive to implement suggestions that enhance my performance and the team’s success.

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Rosauers Supermarket had its beginning in 1934 when J. Merton Rosauer, just out of school, bought a little grocery store on the corner of Sprague and Lee Streets in Spokane, Washington. The purchase was financed by a $1,000 loan from his father an...

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April 3, 2025

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