Job details

Bilingual Leasing Associate

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Overview

At RPM, we’re in the business of extraordinary. We believe people-first is the way to success which is why we provide top industry pay, comprehensive benefits, and a path of upward mobility via career training and education. Join us and start your extraordinary journey today.

The position: The Leasing Associate position is responsible for the leasing, marketing and maintaining positive resident relations. Leasing Associates handle the signing of leases, and act as a landlord for property owners. The Leasing Associate will also perform clerical work involving routine challenges with initial applications for housing, rent collection, maintain occupancy for public housing developments, and re-certification of other assisted housing tenants.

Responsibilities

Ensure the model apartments and target apartments are ready for show and maintaining work areas, common areas and office in a clean and orderly manner
Complete lease form or agreement and collect rental deposit
Market the property effectively by answering questions, conducting tours, and promoting community amenities
Have a thorough knowledge of lease terms, specifications and all community policies
Completes move out of residents as per the Admissions and Continued Occupancy Policy (ACOP).and SOP’s. Maintain a working knowledge of Housing Authority policy and procedures to assure residents have a clear understanding of changes that may affect their residency
Regular “shopping” of competitive properties and remaining knowledgeable of market conditions
Develop and maintain an on-going resident retention program under direction of Property Manager
Maintain all resident and property files
Courteous and efficient handling of resident requests and complaints
Maintain a professional appearance and attitude at all times

Qualifications

Education & Experience:

Qualified candidates will have 1+ years tax credit experience
Property leasing, sales and/or customer experience
HUD rules and regulations, as well as policies and procedures of low-income housing programs
Excellent follow up skills via email and phone
Onesite experience a plus
Experience with Microsoft Office Suite including Word and Excel

Physical Requirements:

May be required to sit for extended periods of time while working at a desk
May be required to climb stairs
Must be able to read documents, computer screens and data
Must be able to hear and understand verbal communications in person and over the phone or computer
May occasionally be required to lift or carry items such as files or office supplies weighing up to 20 pounds
Must be able to use mobile devices and applications for work-related tasks

Work Environment:

This role is based on site, primarily in an office setting but may require at times that the employee spends some time outside with exposure to the elements.
The office is an open setting which may include bright lights, constant noises and distractions.

Employment with RPM Living is contingent upon successful completion of a background check and possessing a valid driver’s license.

RPM Living is an Equal Opportunity Employer.

This job title is associated with Leasing Agent, Leasing Consultant, Sales Consultant, Leasing Specialist, Sales Specialist, and/or Marketing Specialist.

Company Information

Join RPM Living and experience exceptional benefits designed to enhance your life.

Weekly pay for all associates working onsite at an apartment community
Comprehensive healthcare coverage available for all full-time, regular associates
Employer-paid employee assistance, mental health, and wellness programs
Ancillary benefits including critical illness, hospital indemnity, and accident insurance
401(k) with robust company match
Opportunities for professional development, career growth, and role-based learning plans
Diversity, Equity, Inclusion and Belonging (DEIB) and multiple Employee Resource Groups (ERG)
Paid time off plus floating holidays and volunteer days
Discounted Perks (Costco membership, movie tickets, health & wellness, entertainment & travel discounts)

Employment with RPM Living is contingent upon successful completion of a background check as local and federal state requires, and possession of a valid driver's license.

RPM Living participates in E-Verify. For more information, see the E-Verify Participation Poster and the Right to Work Poster.

RPM Living is an Equal Opportunity Employer.

Average salary estimate

$50000 / YEARLY (est.)

min

max

$40000K

$60000K

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What You Should Know About Bilingual Leasing Associate, RPM Living

Are you ready to kickstart your career with RPM Living as a Bilingual Leasing Associate in Katy? Here at RPM, we pride ourselves on being a people-first organization committed to your success. As a Bilingual Leasing Associate, your main focus will be leasing, marketing properties, and building positive resident relationships. You’ll be responsible for showing model apartments, handling lease signings, and collecting rental deposits while ensuring that our community's policies and procedures are clearly communicated. With your excellent customer service skills, you'll effectively market our properties, conduct tours, and assist current and prospective residents. You will also maintain accurate resident files and manage resident requests and complaints in a courteous and efficient manner. This role requires someone with a solid understanding of HUD regulations and low-income housing programs, as you’ll be dealing with re-certifications and occupancy policies. We value teamwork, so you’ll work closely with your Property Manager to develop resident retention programs and keep your finger on the pulse of local market conditions. So, if you have at least a year of leasing or customer experience and want to grow in a dynamic environment that values professional development and offers comprehensive benefits, RPM Living is the perfect place for you!

Frequently Asked Questions (FAQs) for Bilingual Leasing Associate Role at RPM Living

What are the responsibilities of a Bilingual Leasing Associate at RPM Living?

As a Bilingual Leasing Associate at RPM Living, you'll handle a variety of responsibilities including leasing and marketing properties, managing resident relations, signing leases, and overseeing the collection of rental deposits. You'll maintain clean and orderly workspaces, conduct apartment tours, and ensure that community policies are followed. Additionally, your role will involve maintaining resident files and addressing resident requests efficiently while ensuring compliance with HUD regulations.