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Legal Document Specialist (2nd Shift) - job 1 of 3

Company Description

RRD is a leading global provider of marketing, packaging, print, and supply chain solutions that elevate engagement across the complete customer journey. The company offers the industry’s most trusted portfolio of creative execution and world-wide business process consulting, with services designed to lower environmental impact. With 22,000 clients, including 93% of the Fortune 100, and 32,000 employees across 28 countries, RRD brings the expertise, execution, and scale designed to transform customer touchpoints into meaningful moments of impact.

Job Description

We are currently seeking a Word Processing professional to support time-sensitive project requests by working with a team of individuals across multiple shifts and locations. Candidates must enjoy producing quality work and maintaining a high level of customer satisfaction. Knowledge in legal word/document processing using various legal software, tools, Microsoft Office suite is an added advantage.

Sunday-Thursday 3pm-11:30pm

This position is eligible for a $2/hour shift differential.

Responsibilities

  • Create, edit and format legal documents to firm specifications using a variety of software applications
  • Convert, clean and format documents to/from different file formats
  • Create charts, graphs, tables, and spreadsheets as requested
  • Create and/or edit Tables of Authorities and Table of Contents
  • Perform data entry utilizing various software applications
  • Transcribe analog or digital dictation files
  • Restore/recover corrupted document files as necessary
  • Provide telephone help desk support to troubleshoot application queries
  • Complete all assigned jobs by the deadline in an accurate and timely manner
  • Handle sensitive and/or confidential documents and information
  • Follow established policies and procedures at all times
  • Perform additional duties as necessary or assigned

Qualifications

Skills

  • Excellent verbal and written communication skills
  • Flexibility to work overtime as required
  • Ability to work through complex legal document markups and instructions in a timely and accurate manner
  • Ability to prioritize various requests and deadlines simultaneously
  • Excellent verbal and written communication skills
  • Ability to interact with client and team members in a professional and respectful manner at all times
  • Minimum typing speed of 60 wpm with 95% accuracy

Experience

  • High school diploma or equivalent required; bachelor's degree with 3+ years experience in legal word processing or document production environment preferred
  • Advanced knowledge of MS Office programs including Word, Outlook, Excel and PowerPoint required
  • Experience and exposure in any of the legal word processing tasks below
    • Creating TOAs, TOCs, inserting automated cross-references, converting PDFs to Word using a variety of software, applying Word styles using macros, troubleshooting problem documents including redlines and documents containing multiple numbering schemes, style separators, cross-references, and other automated fields
  • Transcription experience a plus
  • Knowledge of legal terminology and legal citations preferred

Additional Information

The rate of pay for this role at the noted location is $19.19 per hour. In addition to base pay, depending on the role, the total compensation package may also include overtime, shift differential, call-in, and stand-by pay. RRD offers benefits including medical, dental, and vision coverage, paid time off, disability insurance, 401(k) with match, life insurance and other voluntary supplemental insurance coverages, plus tuition assistance, maternity leave, adoption assistance, and employer/partner discounts.

#GOC

#LI-TC1

#LI-Onsite

RRD is an Equal Opportunity Employer, including disability/veterans

Average salary estimate

$39951 / YEARLY (est.)
min
max
$39951K
$39951K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Legal Document Specialist (2nd Shift), RR Donnelley

Are you ready to take your legal document processing skills to the next level? Join RRD as a Legal Document Specialist on the 2nd shift in sunny Phoenix, AZ! In this rewarding role, you’ll collaborate with an energetic team to handle time-sensitive projects that make a real difference for our clients. Your day will involve creating, editing, and formatting legal documents following specific requirements, utilizing a variety of legal software and tools, along with the tried-and-true Microsoft Office suite. You’ll also tackle tasks like converting file formats, assembling charts and tables, and even recovering lost document files. We value your ability to maintain high quality standards while ensuring customer satisfaction is top of mind. If you’re a team player who can thrive in a fast-paced environment and enjoy contributing to a supportive workplace, we can’t wait to meet you! With a starting pay rate of $19.19 per hour plus a $2/hour shift differential, along with comprehensive benefits like medical coverage and tuition assistance, it's a fantastic opportunity to grow within a leading global marketing and communications provider.

Frequently Asked Questions (FAQs) for Legal Document Specialist (2nd Shift) Role at RR Donnelley
What are the responsibilities of a Legal Document Specialist at RRD?

As a Legal Document Specialist at RRD, your main responsibilities will involve creating, editing, and formatting legal documents to match firm specifications. You will utilize various software applications to convert and clean documents, create necessary charts and spreadsheets, and transcribe dictation files. Your role will also include providing telephone support to troubleshoot application queries, ensuring the highest level of accuracy and timeliness in all assignments.

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What qualifications are needed for the Legal Document Specialist position at RRD?

To qualify for the Legal Document Specialist position at RRD, candidates should ideally possess a high school diploma or equivalent, with a bachelor's degree and 3+ years of experience in a legal word processing environment preferred. Advanced knowledge of Microsoft Office programs is essential, along with familiarity with legal terminology, and experience in creating TOAs and TOCs. Demonstrated typing proficiency and excellent communication skills are also important.

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Is there an overtime requirement for the Legal Document Specialist role at RRD?

Yes, the Legal Document Specialist position at RRD may require flexibility with overtime to manage workload, especially given the time-sensitive nature of legal document production. Candidates should be prepared to prioritize various requests and deadlines while working through complex legal markups.

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What is the work schedule for the Legal Document Specialist at RRD?

The Legal Document Specialist role at RRD operates on the 2nd shift, specifically from Sunday to Thursday, 3 pm to 11:30 pm. This schedule allows you to contribute efficiently while enjoying your weekday evenings and weekends.

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What benefits does RRD offer to Legal Document Specialists?

RRD offers a competitive pay package including $19.19 per hour with a $2/hour shift differential, as well as a range of comprehensive benefits. These include medical, dental, and vision coverage, paid time off, disability insurance, a 401(k) plan with company match, and additional perks such as tuition assistance, maternity leave, and employee discounts.

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Common Interview Questions for Legal Document Specialist (2nd Shift)
What experience do you have with legal document formatting and processing?

When answering this question, highlight specific experiences you’ve had with creating and editing legal documents. Discuss your proficiency with legal software and tools, as well as your familiarity with converting files and troubleshooting technical issues.

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How do you prioritize tasks when faced with tight deadlines?

Illustrate your time management skills by sharing strategies you use to prioritize tasks. Emphasize how you assess deadlines, organize your workload, and communicate with team members to ensure efficiency under pressure.

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Can you describe a time when you handled sensitive or confidential documents?

Reflect on past experiences where confidentiality was paramount. Detail your approach to maintaining privacy, the safeguards you implemented, and how you ensured compliance with relevant policies or regulations.

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What legal terminology do you find most challenging, and how do you address it?

Identify specific legal terms or concepts you have struggled with in the past, and explain how you overcame those challenges through research or collaboration with peers, demonstrating your commitment to continuous learning.

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How do you ensure accuracy when transcribing dictation?

Discuss your attention to detail and the methods you use to ensure accuracy while transcribing, such as listening closely, checking for clarity, and proofreading your work to minimize errors before submitting final documents.

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What steps do you take if you discover an error in a document you’ve processed?

Outline your problem-solving process. Describe how you identify the issue, communicate with relevant parties, correct the mistake, and implement measures to prevent similar errors in the future.

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What software applications are you proficient in, and how have you used them in a legal context?

Mention the specific software applications you have used, emphasizing your proficiency with MS Office and any legal-specific tools. Provide examples of tasks you have completed with these applications, such as creating TOCs or navigating document formatting.

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How do you handle feedback on your work from supervisors or clients?

Demonstrate your openness to feedback by discussing how you actively seek it out, view it as an opportunity for growth, and apply it in your future work to enhance your document processing skills.

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Describe a time when you had to work with a difficult client or team member.

Use this opportunity to showcase your interpersonal skills. Share a specific situation where you navigated a challenging dynamic, highlighting your ability to remain professional, listen actively, and find common ground to resolve issues.

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What motivates you to work in legal document processing?

Express your passion for legal work and the importance you place on detail, accuracy, and customer satisfaction. Talk about what specifically draws you to the Legal Document Specialist role and your enthusiasm for being part of RRD.

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RRD (R.R. Donnelley) provides businesses with advertising and marketing products and services. Some of their offerings include digital print materials, data management, business support, and more. This company is headquartered in Chicago, Illinois...

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DATE POSTED
March 28, 2025

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