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Store Manager

About us

Rural King Farm and Home Store strives to create a positive and rewarding workplace for our associates. We offer opportunities for growth, competitive benefits, a people first environment, and an opportunity to work alongside dedicated associates who share a passion for providing an exceptional experience and service to our rural communities. Whether you are starting an entry-level position or joining with professional experience, Rural King encourages professional growth and provides the necessary resource to help you succeed and grow with us.

 

When you join the Rural King team, you become a contributing member in supporting the needs of and making a difference in the lives of those within the people and communities we serve.  

 

 

How we reward you

 

401(k) plan that provides a 100% match on the first 3% of your contributions and 50% of the next 2% * Healthcare plans to support your needs * Virtual doctor visits * Access to Centers of Excellence with Barnes Jewish Hospital and Mayo Clinic’s Complex Care Program * 15% Associate Discount * Dave Ramsey’s SmartDollar Program (no cost to you!) * Associate Assistance Program * RK Cares Associate Hardship Program * 24/7 Chaplaincy Services

 

What You’ll do

The Store Manager is responsible for creating and executing a business plan to achieve the store’s performance goals which includes achieving sales budget, building market share, and driving omnichannel sales. The Store Manager integrates and strategically drives sales via online, print advertising, social media, mobile apps and in-store engagement. This position builds revenue by equipping the store’s team of associates in product knowledge, understanding of the day-to-day store operations, sales, safety & loss prevention, store appearance, customer service, and merchandising. This position requires strong leadership skills and the ability to motivate and supervise associates.

  • Enhance the customer experience and drive sales by creating, planning, developing, and implementing an online and community presence through creative social media posts, store events, vendor and associate presentations, and customer trainings
  • Analyze online and physical store results, identify opportunities and make decisions in collaboration with others to drive sales and successful initiatives for the store
  • Seek knowledge of new skills, local competitor practices, and retail trends applying learnings to your store’s online and physical experience
  • Manage and grow BOPIS (buy online, pick up in store) sales with associates and customers
  • Through collaboration with the District Manager and store associates, analyze operational processes, customer trends, and business results to determine appropriate actions necessary to achieve business objectives
  • Teach and coach behaviors to management team and associates which enables a high performing team to consistently deliver a best-in-class customer experience
  • Possess the autonomy, independent judgment, and discretion in leading the team to achieve or exceed the goals and strategies of the store
  • Create and ensure quality execution of development plans, building associate’s capabilities, measured by success of the overall store operations in conjunction with customer and associate feedback
  • Build confidence and create an optimistic, rewarding and collaborative work environment in which associates are encouraged to grow to support succession and talent pipeline goals
  • Present information to District Manager and Store Support to inform and educate about the business, operational efficiencies, product sell through, and customer feedback
  • Acts as a trusted leader with thorough understanding of the impact of initiatives on customer experience, workload, productivity, associate engagement, and store compliance
  • Uphold the commitments to the company’s processes and policies, values, and mission
  • Lead your associates in a way that exemplifies the leadership principles taught in Thrive and reinforce Thrive skills with managers who report to you
  • Manage store budget for daily operations and initiatives to achieve business objectives tied to the P&L
  • Drive an outstanding associate experience via the hiring, onboarding, performance feedback, and ongoing development
  • Hold team accountable for overall performance and act to decrease losses, minimize shrink and all forms of risk ensuring store compliance standards are met
  • Ensure attractive, safe, and accurately priced merchandise displays
  • Responsible for the maintenance and upkeep of the building and grounds
  • Responsible for effectiveness of technology to ensure a seamless customer experience across all channels
  • Demonstrate effective and consistent communications and interpersonal skills
  • Demonstrate effective problem-solving and analytical skills
  • Maximize inventory, cash control, and loss prevention techniques
  • May be required to cross train and perform other duties

SUPERVISORY RESPONSIBILITIES

  • Supervise and direct the assistant managers, department managers, and store associates
  • Has authority into the job status of associates: hiring, firing, promotions, and assignments

 Essential Qualities for Success

  • 2+ years retail management experience
  • Be an outgoing self-starter who enjoys working with people
  • Computer knowledge in Excel and Word
  • Proficient user of computer software systems
  • Ability to interact with the team in a fast-paced environment, remaining flexible, proactive, resourceful and efficient
  • Ability to multi-task and coordinate, analyze, observe, make decisions, and meet deadlines in a detail-oriented manner
  • Ability to work independently without supervision
  • Ability to work a 50-hour workweek (10-hour shifts, 5 days per week) with varied hours, days, night, and weekends as business dictates
  • Must meet federal requirements to qualify to obtain a Federal Firearms License (FFL) and any applicable local requirements
  • Ability to access and use the in-store computer, scanning system, and wireless handheld unit
  • Ability to participate in our online applicant and new hire onboarding process remotely
  • Ability to complete computer-based training
  • Use general office equipment such as computer, telephone, copy machine, fax machine, calculator
  • Ability to operate retail scanner, forklift, pallet jack, ladder, and other retail equipment

 

PHYSICAL REQUIREMENTS

  • Good visual acuity
  • Ability to lift, push, and/or pull a minimum of 30 pounds repetitively and 31-50 pounds intermittently
  • Ability to stand and/or walk for long periods of time
  • Ability to use a ladder and/or pallet jack
  • Close vision for computer work
  • Repetitive wrist movements on keyboard
  • Ability to walk up and down stairs multiple times per day
  • Ability to verbally communicate effectively and professionally with all audiences (in-person or via handheld transceiver)

 

 

Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions.

 

 

 

 

Average salary estimate

$55000 / YEARLY (est.)
min
max
$50000K
$60000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Store Manager, Rural King

Are you ready to take charge of your career? Join Rural King as a Store Manager in Front Royal! We’re not just about selling products; we’re dedicated to serving our communities by providing a welcoming environment where both customers and associates thrive. In this leadership role, you will be at the heart of our business, developing and executing effective plans to meet sales goals and enhance our market presence. Your knack for engaging with the community through social media, events, and efficient in-store strategies will not only drive sales but also create memorable shopping experiences. As a Store Manager, you will coach and inspire your team, fostering an environment where everyone is encouraged to grow professionally. From analyzing sales results to managing the budget for daily operations, your strategic vision will be crucial as you lead the team to outperform our expectations. You’ll collaborate closely with the District Manager to assess customer trends and operational processes, ensuring our store excels in all areas. At Rural King, we’re passionate about creating a fulfilling workplace, offering benefits such as matching 401(k) plans, competitive healthcare, and employee discounts. If you’re a driven individual with retail management experience, a go-getter attitude, and a genuine love for working with people, Rural King in Front Royal could be the perfect next step in your career journey!

Frequently Asked Questions (FAQs) for Store Manager Role at Rural King
What are the responsibilities of a Store Manager at Rural King?

As a Store Manager at Rural King, you will oversee the entire store operations, strategizing to achieve sales goals while ensuring top-notch customer experiences. Your duties will include developing marketing strategies both online and offline, managing a team of associates, analyzing sales data, and maintaining high operational standards to meet company compliance. You'll also focus on staff training, inventory management, and driving omni-channel sales initiatives.

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What qualifications do I need to become a Store Manager at Rural King?

To become a Store Manager at Rural King, you should ideally have at least 2 years of retail management experience. Strong leadership skills and the ability to motivate your team are crucial, alongside proficiency in computer programs like Excel and Word. Additionally, you must be able to meet federal requirements for a Federal Firearms License (FFL), which may include background checks.

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How does Rural King support its Store Managers in their roles?

Rural King values the growth and success of its Store Managers by providing comprehensive training programs, competitive benefits, and opportunities for professional development. You'll receive guidance and support from district-level leadership, as well as access to resources that help you implement effective team-building and customer engagement strategies.

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What skills are essential for a Store Manager at Rural King?

Successful Store Managers at Rural King exhibit strong leadership, communication, problem-solving, and analytical skills. They are outgoing, self-starters with a passion for customer service. The ability to manage a diverse team, make data-driven decisions, and create an upbeat shopping environment is essential in this role.

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What benefits does Rural King offer to its Store Managers?

Rural King offers an attractive benefits package for Store Managers, which includes a matching 401(k) plan, healthcare options that cater to your needs, a generous employee discount, and professional development programs. Additionally, you’ll have access to unique resources like virtual doctor visits and support programs for employees.

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Common Interview Questions for Store Manager
How would you increase sales in our store as a Store Manager?

In my role as Store Manager, I would analyze customer preferences and past sales data to identify tools and promotions that resonate with our community. I’d engage the team in creating effective marketing strategies, utilizing both online and in-store sales techniques to drive traffic and enhance customer experiences.

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Can you describe your leadership style?

I believe in a collaborative leadership style where I empower my team members to take ownership of their roles. Encouraging open communication and providing ongoing feedback fosters a strong team dynamic, making everyone feel valued and motivated to succeed.

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What strategies would you implement to improve customer service?

Improving customer service starts with training my associates to be attentive and knowledgeable. I would put in place regular training sessions and create a customer feedback loop to identify areas for improvement, ensuring every customer leaves satisfied.

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How do you handle conflicts among team members?

I prioritize direct and open communication when addressing conflicts among team members. By sitting down with each person involved, I ensure that everyone has a chance to express their perspective, turning the situation into a positive learning experience.

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What experience do you have in managing a budget?

Managing a budget is a critical component of my previous roles. I’ve regularly analyzed our store’s performance against the budget, identifying areas for cost efficiencies while ensuring we maintain inventory levels and meet operational standards.

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How do you stay informed about retail trends?

I make it a priority to stay updated on retail trends through industry news, attending conferences, participating in webinars, and networking with other retail professionals. This knowledge allows me to implement innovative strategies that keep our store competitive.

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What is your approach to team development?

I believe in nurturing talent through targeted training and mentorship. I set up personalized development plans for each associate, pairing them with opportunities that align their strengths and aspirations with the store's goals.

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How would you ensure a safe working environment?

Safety is paramount in retail. I would ensure that all associates are trained in safety protocols and that we regularly inspect the store’s physical space for hazards. Creating a culture of safety, where team members feel responsible for their environment, is also crucial.

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Can you provide an example of a successful sales initiative you've led?

Absolutely! In my previous role, I led a seasonal marketing campaign that leveraged both online ads and in-store events. We saw a 30% increase in sales during that period by teaming up with local vendors and engaging the community through well-timed promotions.

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Why do you want to work as a Store Manager at Rural King?

Rural King’s commitment to community, employee development, and exceptional customer service aligns perfectly with my values. I am excited about the opportunity to lead a team that actively contributes to the local community while fostering a positive work environment.

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