Medical Assistant/Patient Coordinator (Medical Coordinator - Full Time): Cobleskill, West Oneonta

As a Medical Assistant/Patient Coordinator at Schweiger Dermatology Group, you'll be involved in a variety of responsibilities focused on enhancing patient care. This includes assisting providers during medical, cosmetic, and laser procedures, preparing exam rooms, maintaining inventory of medical supplies, managing patient records, and ensuring proper documentation. You’ll also handle patient interactions, including scheduling appointments and dealing with insurance documentation while ensuring compliance with HIPAA regulations.

To apply for the Medical Assistant/Patient Coordinator position at Schweiger Dermatology Group, applicants are typically required to have a High School Diploma or GED. Though 6 to 12 months of experience in a medical or dermatology environment is preferred, we are open to hiring candidates new to the field as well. Proficiency in EMR systems is a plus, along with strong communication and organizational skills. Certification as a Medical Assistant is encouraged but not strictly necessary.

The work environment for a Medical Assistant/Patient Coordinator at Schweiger Dermatology Group is primarily office-based, where you’ll utilize standard office equipment, including computers and phones. The culture promotes teamwork and collaboration, ensuring a positive atmosphere for both employees and patients. As we focus on creating an enjoyable workplace, you’ll have the opportunity to engage with colleagues and contribute to improving the patient experience.

Full-time Medical Assistants/Patient Coordinators at Schweiger Dermatology Group enjoy a variety of benefits designed to promote well-being and work-life balance. These include medical, dental, and vision insurance starting the first of the month after your hire date, a 401(k) plan after 30 days, additional personal holiday on your birthday, company-sponsored short-term disability, and discounts on our skincare products and cosmetic services.

While previous experience in a medical or dermatological setting is preferred for the Medical Assistant/Patient Coordinator position at Schweiger Dermatology Group, we are open to candidates who are new to healthcare and have an eagerness to learn. A positive attitude, teamwork experience, and attention to detail are valuable traits for this role, and training will be provided to help you succeed in your responsibilities.

This question gives you the chance to showcase any relevant experiences you have, whether professional or volunteer. Be specific about tasks you've performed, mentioning any particular procedures or tools you've used. Highlight how these experiences have prepared you for the demands of the Medical Assistant/Patient Coordinator role at Schweiger Dermatology Group.

Focus on your communication skills and your ability to stay calm under pressure. Discuss your approach to understanding the patient’s concerns, empathizing with their situation, and seeking a resolution. Emphasize your commitment to providing excellent patient service and maintaining a positive environment.

Detail your organizational habits and attention to detail. Explain the methods you use to check and confirm patient information, how you keep records organized, and your familiarity with any EMR systems. Mention any previous experiences where you successfully managed patient documentation and highlights any accountability measures you adopt.

Demonstrate your multitasking abilities by discussing the strategies you utilize for prioritization, such as listing tasks, assessing urgency, and employing time management skills. Give examples from your past experiences where you successfully managed competing demands while maintaining service quality.

HIPAA compliance is crucial in any medical setting, and you should express your awareness of its importance in protecting patient privacy. Discuss specific practices such as safeguarding sensitive information, understanding patient consent forms, and ensuring secure communication in accordance with HIPAA regulations.

Research the company’s culture, values, and mission before the interview. Highlight how their commitment to providing the Ultimate Patient Experience resonates with your passion for healthcare and patient service. Mention any admiration you have for their growth and achievements, which aligns with your career aspirations.

Enter this question by detailing the specific responsibilities you would take on. For example, before a procedure, you might prepare the exam room and check equipment; during, you could assist with patient positioning or documentation; and after, you would ensure the patient has all follow-up instructions and that the space is tidy and ready for the next patient.

Discuss your understanding of inventory management processes, emphasizing the importance of keeping essential supplies well-stocked. Mention any experiences you have had with inventory software or manual tracking methods, and highlight your proactive approach to notifying management about low supplies.

Talk about your past experiences collaborating with others, emphasizing communication and support strategies. Discuss how fostering a positive work environment contributes to improved patient care and team performance, and encourage sharing responsibilities and open dialogue among colleagues.

This is an opportunity to express your understanding of the role. Choose a quality that aligns with the duties of the position, such as empathy, attention to detail, or effective communication. Explain why you believe that quality is crucial for success in the Medical Assistant/Patient Coordinator role at Schweiger Dermatology Group.