Medical Assistant/Patient Coordinator (Medical Coordinator - Full Time): Lenox Hill

As a Medical Assistant/Patient Coordinator at Schweiger Dermatology Group, you will perform essential clinical and administrative duties. Your responsibilities include supporting providers during medical, cosmetic, and laser procedures, managing patient documentation, maintaining exam rooms, and overseeing inventory. Additionally, you will handle patient interactions, schedule appointments, and manage financial tasks such as cash handling and payment processing, ensuring you contribute to an efficient and pleasant patient experience.

To be considered for the Medical Assistant/Patient Coordinator position at Schweiger Dermatology Group, candidates should ideally possess 6 months to 1 year of experience in a medical environment, preferably in dermatology. A high school diploma or GED is required, and while certification as a Medical Assistant is strongly encouraged, candidates will benefit from strong communication, organizational skills, and familiarity with HIPAA and OSHA compliance.

The work environment for a Medical Assistant/Patient Coordinator at Schweiger Dermatology Group is primarily office-based, where you’ll be using standard office equipment such as computers and phones. You will be part of a collaborative and positive team focused on delivering exceptional patient care. The atmosphere is supportive, and you’ll have the opportunity to grow professionally while helping to foster a welcoming and professional environment for both patients and providers.

As a full-time Medical Assistant/Patient Coordinator at Schweiger Dermatology Group, you’ll enjoy an array of benefits that promote your health and well-being. Eligible employees receive medical, dental, and vision insurance, along with a 401K plan and a personal holiday on your birthday. There are also employee discounts on skincare products and services, ensuring a great work-life balance and support for your career growth.

While previous experience is preferred, Schweiger Dermatology Group is open to candidates without direct experience but with a strong interest in healthcare and a detail-oriented mindset. If you have experience working in a team environment and are eager to learn, we encourage you to apply for the Medical Assistant/Patient Coordinator position!

When answering this question, focus on your passion for patient care and the values of Schweiger Dermatology Group. Discuss how the opportunity to be part of a fast-growing practice that emphasizes an ultimate patient experience aligns with your career goals and interests in the medical field.

Share specific examples from your previous roles where you successfully managed patient interactions. Highlight your communication skills, ability to create a welcoming environment, and how you prioritize patient needs while ensuring confidentiality and compliance with health regulations.

It's essential to stay calm and professional. Discuss the importance of empathy and listening. Provide an example of a time when you addressed a challenging situation effectively, emphasizing problem-solving and conflict-resolution skills.

Focus on your organizational skills. You might mention using a priority list, setting deadlines, and communicating effectively with team members to ensure everyone is on the same page. Providing examples of how you’ve successfully managed tasks will enhance your response.

Emphasize your attention to detail and understanding of the importance of accurate documentation in compliance with HIPAA regulations. Share methods you use to double-check your work and maintain organized records.

Discuss how teamwork contributes to efficient patient care and enhances the overall work experience. Mention personal examples of successful collaborations and how they impacted patient outcomes positively.

Mention any relevant training programs, workshops, or online resources you use for ongoing education. Express your commitment to continuous learning, which is crucial in a fast-evolving field like dermatology.

Demonstrate your understanding of HIPAA regulations and the importance of patient privacy. Talk about the specific practices you adhere to, like secure data handling and limiting access to sensitive information.

Highlight a combination of clinical skills, strong communication abilities, and organizational expertise. Tailor your response with specifics about how each skill translates to better patient care and office efficiency.

Share an example where you successfully adjusted to unexpected changes, showcasing your flexibility and ability to maintain a positive attitude. Focus on how your adaptability contributed to the team's goals.