Medical Assistant/Patient Coordinator (Medical Coordinator - Full Time): Utica - job 1 of 2

As a Medical Assistant/Patient Coordinator at Schweiger Dermatology Group, your responsibilities will include assisting providers with various medical and cosmetic procedures, maintaining a clean and organized clinical environment, managing patient records, and handling administrative tasks such as scheduling appointments and processing payments. You will ensure all patient interactions uphold the highest quality standards while navigating the complexities of patient care coordination.

To qualify for the Medical Assistant/Patient Coordinator position at Schweiger Dermatology Group, candidates are required to have previous healthcare experience, ideally with 6 months to 1 year in a dermatology setting. A high school diploma or GED is necessary, and while certification as a Medical Assistant is encouraged, proficiency in EMR systems and strong interpersonal skills are also highly valued.

As a Medical Assistant/Patient Coordinator at Schweiger Dermatology Group in Utica, you can expect a collaborative office environment focused on teamwork and patient care. The role is primarily office-based, utilizing standard office technologies. We pride ourselves on maintaining a welcoming atmosphere where you will feel valued as a member of our healthcare team.

The benefits available for full-time Medical Assistant/Patient Coordinators at Schweiger Dermatology Group include medical, dental, and vision insurance, along with a company HSA contribution. Employees can also enjoy a 401K plan and additional perks such as birthday leave, employee discounts on skincare products, and a supportive work environment aimed at professional growth.

At Schweiger Dermatology Group, we are committed to fostering an environment conducive to growth and advancement. We provide our Medical Assistant/Patient Coordinators with the necessary tools and support to excel in their roles, encourage ongoing training opportunities, and promote from within whenever possible, ensuring you can progress in your healthcare career.

Discuss your past roles in healthcare, focusing on specific duties that relate to clinical and administrative responsibilities. Highlight experiences where you supported patient care, your familiarity with EMR systems, and any relevant training that equips you for the position.

Provide examples of past experiences where you've managed stressful interactions thoughtfully. Emphasize your communication skills, ability to remain calm, and methods of defusing tension to create a positive outcome for patients and providers alike.

Express a clear understanding of HIPAA regulations, discussing your commitment to handling sensitive information securely. Describe specific protocols you follow when managing patient records and information to assure the interviewer of your professionalism.

Share your enthusiasm for working at Schweiger Dermatology Group by highlighting the company's commitment to patient experience and its rapid growth. Discuss your alignment with the company's values and your eagerness to contribute to such an esteemed practice in dermatology.

Discuss your organizational strategies and time management skills. Provide specific examples of how you've successfully prioritized clinical and administrative tasks in previous roles, ensuring that patient needs and office operations are met efficiently.

Outline any previous responsibilities related to inventory management. Discuss systems you've used to track medical supplies, how you've ensured adequate stock levels, and how you communicated with team members regarding low inventory.

Illustrate your teamwork capabilities by sharing specific examples of collaboration in past positions. Mention how you support colleagues, encourage communication, and contribute to maintaining a supportive atmosphere that benefits both team members and patients.

Share a concrete example from past experiences where you identified a procedural inefficiency and took initiative to improve it. Outline the steps you took, the results achieved, and how this aligns with the ongoing goals of enhancing patient care.

Discuss your commitment to professional development by explaining how you stay updated on healthcare news. Mention resources such as relevant workshops, online courses, and industry publications that you utilize to enhance your knowledge and skills.

Illustrate your conflict resolution skills by detailing how you would calmly listen to the patient's concerns, empathize with their feelings, and work to resolve the issue effectively, all while maintaining a professional demeanor.