Inside Sales Professional

As an Inside Sales Professional in Humble, TX, your key responsibilities will include developing trusting relationships with prospective and existing client families, inputting client information in the CRM system, proactively scheduling sales appointments, and assisting clients through the pre-planning process. You'll show properties to prospective families, explain insurance product features, and collaborate with the Funeral Director on sales efforts, all while striving to meet your sales quotas.

To qualify as an Inside Sales Professional in Humble, TX, you need to have at least a high school diploma or equivalent. Additionally, previous sales or customer service experience is preferred, along with the ability to obtain an insurance license as required by the state. Proficiency in using CRM systems and professional communication skills are important to be successful in this role.

The training for the Inside Sales Professional position in Humble, TX, is comprehensive and designed to equip you with key industry knowledge. You will learn about funeral services, product finance options, and CRM software. Throughout the program, you will complete coursework and pass exams to ensure you are ready to meet client families and provide them with support during the purchasing process.

While prior experience with CRM systems is preferred for the Inside Sales Professional role in Humble, TX, it is not strictly necessary. What matters most is your willingness to learn and adapt, as all selected associates will receive training on the proprietary CRM software used in our operations.

As an Inside Sales Professional in Humble, TX, you can expect a flexible work schedule that may include evenings and weekends. This flexibility is essential as you meet with client families to accommodate their schedules and provide the support they require during this important time.

When answering this question, focus on specific sales techniques you've utilized in the past, your ability to develop customer relationships, and how you have achieved quotas. Highlight your passion for assisting clients and how it translates into effectively addressing their needs.

Discuss various methods you've found effective in generating leads, such as networking, social media outreach, or utilizing CRM tools. Emphasize your proactive approach and the importance of building relationships to create a solid lead pipeline.

Address this question by showcasing your active listening skills and your ability to empathize. Share specific examples of how you've successfully turned objections into opportunities by understanding the client's concerns and providing tailored solutions.

Empathy is crucial in sales, especially in sensitive industries like funeral services. Explain how understanding client emotions can help you better serve their needs and create trust, ultimately leading to stronger relationships and successful sales outcomes.

Discuss time management techniques you employ, like setting priorities based on urgency and impact. Mention the use of CRM software to keep organized and track client follow-ups, allowing you to efficiently manage multiple inquiries.

Share a specific scenario where you had to apply creativity and strategy to reach or surpass a sales target. Include measurable outcomes to demonstrate your success and reflect on what you learned from that experience.

Highlight the importance of collaboration in sales, especially when working with Funeral Directors and team members to create the best customer experience. Discuss how you value input from others and how teamwork can help address a client's needs more effectively.

Explain your commitment to ongoing education through industry seminars, reading relevant literature, or participating in training sessions. Express how staying informed allows you to provide clients with the best information and solutions.

Articulate the traits that contribute to success in sales, such as persistence, adaptability, and strong communication skills. You could also mention the importance of genuine care for clients, particularly in the funeral services sector.

Show enthusiasm for the company’s values and mission. Discuss how it resonates with your passion for providing compassion and support to families, highlighting your desire to be part of a purpose-driven team.