Social Media Manager - Columbus, OH (Hybrid)

As a Social Media Manager at Seamless.AI, your main responsibilities include content creation, short-form video production, community engagement, and executing social media strategies across multiple platforms to drive brand awareness and lead generation. You will need to write engaging copy, design visuals, manage a content calendar, and track performance metrics to optimize our social media efforts.

To qualify for the Social Media Manager position at Seamless.AI, you should have over 5 years of social media management experience, especially in B2B or tech environments. A bachelor’s degree in Marketing or Communications is preferred but not mandatory. Proficiency in design tools and analytics platforms is also essential for success in this role.

Yes, prior experience managing social media accounts in B2B settings is advantageous for the Social Media Manager role at Seamless.AI. Understanding the nuances of reaching business audiences and utilizing effective strategies tailored for them will help you thrive in our fast-paced environment.

A Social Media Manager at Seamless.AI should be well-versed in design tools like Canva and Adobe Creative Suite, as well as social media analytics platforms such as Hootsuite, Sprout, Buffer, or Google Analytics. These skills are vital for creating compelling content and analyzing performance metrics efficiently.

The workplace culture at Seamless.AI emphasizes diversity and inclusion, fostering a collaborative environment where creativity thrives. Social Media Managers can expect support from their team members and opportunities to innovate within their roles, contributing to a company that is recognized for its industry excellence and employee satisfaction.

In answering this question, provide specific examples of your previous work as a Social Media Manager, detailing the types of content you created, the strategies you implemented, and the results you achieved. Highlight your ability to tailor content to different platforms and audiences.

Discuss your methods for staying informed, such as following industry thought leaders, subscribing to relevant newsletters, and participating in online forums. Emphasize your commitment to ongoing learning and adapting your strategies based on the latest trends.

Focus on discussing specific tactics you employ, such as interactive content, contests, and community engagement techniques. Highlight how you analyze data to enhance engagement and adapt your strategies accordingly.

Describe a particular campaign, including your objectives, how you developed and implemented the strategy, the tools you employed, and the outcome. Demonstrating measurable success will resonate well with interviewers.

Talk about the importance of using analytics to track performance, measure ROI, and inform future content decisions. Provide examples of the metrics you focus on and how they influence your strategies.

Discuss your approach to handling criticism in a professional manner, emphasizing the importance of response time, empathy, and finding solutions. It's important to illustrate your ability to turn negative feedback into an opportunity for improvement.

Detail your experience in scripting, shooting, and editing video content. Discuss any tools you use and your understanding of what makes video engaging on various platforms. Highlight specific projects if possible.

Explain your organizational skills and tools that help you manage multiple campaigns and deadlines effectively. Mention processes you use to prioritize tasks based on their urgency and impact.

Describe your approach to building and nurturing online communities, including your strategies for engagement, responding to comments, and fostering a positive atmosphere that aligns with brand values.

Discuss how you cultivate relationships with marketing, sales, and customer service departments to align social media strategies with overall company goals. Share examples of successful collaborations.