FT Server - job 1 of 2

As a FT Server at Senior Lifestyle, your responsibilities include taking food orders, communicating with the kitchen, and delivering food and beverages promptly to residents and guests. You'll ensure customer satisfaction by responding quickly to requests and maintaining a positive demeanor. Additionally, you will actively buss and reset tables while completing any assigned side work to keep the dining area tidy.

To be considered for the FT Server position at Senior Lifestyle, you should have a minimum of 2 years of experience in food service. A flexible schedule is essential, as you may need to work day shifts, evening shifts, and on-call shifts with short notice. You will also need to complete food safety training and get any required local food handling or sanitation licenses. Effective communication skills in English and basic computer skills for operating our POS system are also necessary.

Yes, training is required for the FT Server role at Senior Lifestyle. All candidates must go through food safety training to obtain the necessary local, state, and county food handling or sanitation licenses. Continuous training will also be provided to help you excel in your role and maintain high standards.

As a FT Server at Senior Lifestyle, you’ll enjoy a comprehensive benefits package, including health, dental, and vision insurance, retirement benefits, short-term and long-term disability coverage, and paid time off. Additionally, you'll have access to DailyPay, which allows you to access your earned wages before your next payday, providing added financial flexibility.

Demonstrating teamwork skills as a FT Server at Senior Lifestyle can be achieved by actively collaborating with co-workers, assisting teammates during busy shifts, and maintaining open communication with staff and management. Showing respect and appreciation for fellow team members and contributing positively to the work environment will also reflect your commitment to teamwork.

When answering this question, focus on specific roles you’ve held in food service, the types of establishments where you worked, and any specialties you developed during your experience. Highlight customer service situations where you went above and beyond to ensure satisfaction, as this aligns well with the FT Server role at Senior Lifestyle.

An effective way to handle difficult customers is to remain calm and listen actively to their concerns. Acknowledge their feelings, apologize sincerely if necessary, and offer a solution. Explain that your goal as a FT Server is to provide exceptional service and that their satisfaction is a top priority.

Managing multiple tables during busy shifts requires organization and time management skills. Discuss how you prioritize tasks, maintain a running checklist in your mind, and communicate effectively with kitchen staff to ensure timely service for all guests. Emphasize that teamwork plays a crucial role in this process.

When answering this question, convey your passion for hospitality and desire to contribute positively to residents' lives. Mention Senior Lifestyle’s mission of serving with HEART and how this aligns with your personal values. Express your excitement about being part of a positive team culture.

Highlight the importance of safety and hygiene by discussing routines such as regularly washing hands, checking for proper food temperatures, managing clean and dirty dishware effectively, and following all local health regulations and training guidelines. Mention your commitment to upholding these standards at all times as a FT Server.

To effectively respond, describe a specific situation where a conflict arose, focusing on your approach to resolve the issue. Discuss how you facilitated communication and worked together to find a compromise, emphasizing your ability to keep a positive work environment, which is essential as a FT Server.

When discussing motivation, focus on aspects such as the joy of creating pleasant dining experiences, making a difference in residents' lives, the fast-paced nature of the role, or your passion for food and service. Relating this motivation to the mission of Senior Lifestyle can showcase your alignment with the company values.

Emphasize your ability to stay calm under pressure by discussing techniques such as prioritizing tasks, maintaining focus, and utilizing teamwork. Point out that your goal is to provide excellent service regardless of demands, showcasing your professionalism as a FT Server.

Discuss the importance of attentiveness, effective communication, and a friendly approach. Mention that you actively listen to customer needs and remain proactive in providing service that anticipates guest requests. Relating this to your experience as a FT Server will underscore your customer-centric approach.

Highlight essential skills such as communication, multitasking, attention to detail, and patience. Emphasize that being a good FT Server at Senior Lifestyle requires balancing these skills to ensure a pleasant dining experience for all residents and guests while maintaining professionalism.