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Special Events Coordinator

Are you ready for an amazing, thrilling, fast paced career in hospitality? Currently seeking for team members who are passionate about building lasting vacation memories for owners/guest visiting our resort properties! We have open opportunities to provide you with an outstanding future as a part of our team.As a Coordinator Special Events you will be responsible for assisting in the creation, development and implementation of special events for a designated region.• Develops and performs all facets of the events in a manner to ensure outstanding Profit per Tour statistics on the program.• Implements site inspections, permit hearings, planning meetings and event execution.• Builds strategic relationships with national partners to improve the working environment, event quality and customer satisfaction.• Communicates with site-level Project Directors, as well as Marketing Directors and Sales Managers on an ongoing basis to ensure events are on schedule and all goals are met.• Develops site-specific operations plans for all aspects of event production (traffic management & parking, waste management, pedestrian flow, emergency & medical services, etc.).• Forecasts resource requirements and develop event staffing plans.• Settles and supervises resource requirements for each event.• Leads venue relations and expectations throughout the event production life cycle.• Builds, maintains and implements schedules, budgets & event status.• Sources venues; recommends and engages catering to implement quality event within predetermined budget.• Negotiates agreements with outside providers and subcontractors to ensure lower cost & highest quality of service.• Builds and submits purchase orders.• Secures all vital permits for event execution.• Builds and maintains positive relationships with event vendors.• Coordinates with other departments to ensure the successful delivery of an event.• Builds and distributes event itineraries and anticipates guest needs and exceeds their expectations.• Prepares shipping/transport of event related supplies by placing orders for items from vendors.• Researches and stays up-to-date on event trends.• Provides outstanding customer service in accordance with the Company standards.Hilton Grand Vacations is a leader in the vacation ownership industry, operating with an unwavering commitment to innovation, quality, and continued growth. At the core of our company’s success are our Team Members. To fulfill this role successfully, you must possess the following minimum qualifications and experience:• 1-2 years of previous event management in direct-to-consumer sales.• Possess strong organizational & administrative skills.• Current proficiency with MS Office, including Word, Excel & Outlook.• Ability to work any day of the week and any shift to include weekends and holidays.It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:• Ability to interact with internal and external customers at all levels.• Strong customer service orientation and focus.We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Average salary estimate

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$23.5
$29

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What You Should Know About Special Events Coordinator, Hilton Grand Vacations

Are you ready to dive into an incredible career with Hilton Grand Vacations as a Special Events Coordinator in beautiful Myrtle Beach, SC? This is a fantastic opportunity for individuals who love the excitement of hospitality and are driven to create unforgettable vacation experiences for our guests and owners alike. In this role, you'll be hands-on in the creation, development, and execution of special events that will leave lasting impressions. You’ll work closely with Project Directors, Marketing Directors, and Sales Managers to ensure all events stay on track and meet our ambitious goals. Your days will be filled with planning site inspections, coordinating logistics, managing budgets, and holding strategic partnerships that elevate the quality of our events. You will guide venue relations, forecast resource needs, and develop operational plans tailored to each event’s unique requirements. It’s your chance to shine and showcase your organizational prowess – whether it's ensuring smooth traffic flow or managing catering arrangements. If you’re passionate about event management and have a knack for delivering exceptional customer service, we want to hear from you! Join our team at Hilton Grand Vacations where your efforts will truly make a difference in creating cherished memories for our guests. Together, we can push the boundaries of what’s possible in the vacation ownership industry!

Frequently Asked Questions (FAQs) for Special Events Coordinator Role at Hilton Grand Vacations
What are the main responsibilities of a Special Events Coordinator at Hilton Grand Vacations?

As a Special Events Coordinator at Hilton Grand Vacations, you will be responsible for assisting in the development and implementation of special events. This includes site inspections, overseeing event execution, building relationships with national partners, and ensuring high-quality customer satisfaction. You will also manage logistics like traffic flow, staffing plans, and resource requirements, while creating budgets and schedules to facilitate successful events.

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What qualifications are required for the Special Events Coordinator position at Hilton Grand Vacations?

To be considered for the Special Events Coordinator role at Hilton Grand Vacations, candidates should have 1-2 years of prior event management experience, particularly in a direct-to-consumer sales environment. Strong organizational and administrative skills are essential, along with proficiency in MS Office applications. Candidates must be flexible regarding workdays and shifts, including weekends and holidays.

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What skills are beneficial for a Special Events Coordinator at Hilton Grand Vacations?

In addition to the essential qualifications, it is beneficial for a Special Events Coordinator at Hilton Grand Vacations to possess excellent interpersonal skills, strong customer service orientation, and the ability to collaborate with different stakeholders. Being proactive in researching event trends and demonstrating creativity in planning will also enhance your effectiveness in this role.

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What can a Special Events Coordinator at Hilton Grand Vacations expect regarding work culture?

At Hilton Grand Vacations, a Special Events Coordinator can expect a vibrant work culture that emphasizes teamwork, diversity, and innovation. The company values its team members and encourages a collaborative atmosphere where everyone can contribute ideas and grow professionally. Employees also benefit from a commitment to inclusivity and support from management.

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How does Hilton Grand Vacations support career development for Special Events Coordinators?

Hilton Grand Vacations actively supports career development through various training programs, mentorship opportunities, and a commitment to employee growth. As a Special Events Coordinator, you will have access to educational resources and the chance to hone your skills, which can pave the way for advancement within the company.

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Common Interview Questions for Special Events Coordinator
Can you describe your experience with event planning and coordination?

When answering this question, provide specific examples of past events you have coordinated. Highlight your organizational skills, how you managed budgets, and your ability to work with various teams. Make sure to emphasize the role you played in ensuring the success of these events.

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How do you prioritize tasks when planning multiple events at the same time?

To answer effectively, outline your approach to task management. Discuss how you identify critical tasks, create schedules, and delegate responsibilities. Mention tools or platforms you use to stay organized and ensure that nothing falls through the cracks during busy times.

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What strategies do you use to build relationships with vendors and partners?

Describe your methods for building rapport, such as open communication, transparency, and reliability. Discuss any unique approaches that have helped you maintain those relationships over time and how these partnerships have contributed to your event successes.

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How do you handle unexpected challenges that arise during events?

Provide an example of a specific challenge you've faced. Explain how you addressed the issue calmly and effectively, demonstrating your ability to think on your feet and implement solutions while keeping stakeholders informed.

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What role does customer feedback play in your planning process?

Discuss the importance of customer feedback in shaping future events. Explain how you gather feedback, analyze it, and incorporate changes based on what guests say to improve their experience for subsequent events.

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How do you ensure events stay within budget?

Talk about your budgeting methods, including how you forecast costs and track expenses throughout the planning and execution phases. Provide examples of how you've successfully managed budget constraints while still delivering high-quality events.

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What techniques do you use to create engaging event itineraries?

Share your strategies for creating appealing and informative itineraries. Discuss how you ensure itineraries are clear, engaging, and tailored to your audience's preferences and expectations to enhance their experiences.

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How do you measure the success of an event?

Outline the criteria you use to assess event success. This might include attendance numbers, guest satisfaction surveys, or ROI metrics. Discuss how you report these findings to stakeholders and use them for future planning.

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What experience do you have with event marketing and promotion?

Highlight any marketing strategies you have implemented for past events. Discuss how you utilize social media, email campaigns, or partnerships to promote events and attract attendees.

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Why do you want to work as a Special Events Coordinator for Hilton Grand Vacations?

Reflect on your passion for hospitality and creating memorable experiences. Emphasize what excites you about Hilton Grand Vacations as a company, such as its commitment to quality and innovation, and how your values align with their mission.

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By putting people first, we will ensure Team Members become family, guests become Owners, and Owners become the heart of everything we do.

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Full-time, on-site
DATE POSTED
March 20, 2025

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