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Software Architect

ClickSend is a global cloud-based SaaS communications platform for businesses and developers that enables companies of all shapes and sizes to easily and cost effectively communicate with their customers and staff via multiple channels. ClickSend has SMS at its core and powers billions of messages annually but has expanded to become a true all-in-one multi-channel business communications platform offering SMS, MMS, RCS, Email, Voice, Fax and Post by dashboard, API or hundreds of integrations.

We’re a small team based in Perth, Western Australia, but we’re a global brand with offices in the US, UK and Philippines. We’re part of Sinch, one of the biggest cloud communications companies on the planet based in Stockholm, and have all the benefits of being part of a larger group but we retain our ‘start-up’ mentality. We maintain a spectacular work life balance and try to mix fun and music into our days.

ClickSend is seeking an experienced Software Architect to lead the design of scalable, high-performance microservices and cloud-native solutions. You'll collaborate with engineering teams, product managers, and stakeholders to drive technical excellence, modernize our platform, and shape our tech strategy.

 

Key responsibilities:

  • Architect & Design: Drive the development of scalable, resilient microservices and distributed systems across our teams
  • Cloud & Infrastructure: Deeply collaborate with the engineering teams to optimize AWS-based cloud-native solutions for security, efficiency, and reliability.
  • Technical Leadership: Set best practices for architecture, coding standards, and DevOps.
  • Engineering Impact: Lead system-wide architecture decisions to drive innovation and speed.
  • Mentorship & Coaching: Empower & grow engineers to take full ownership of the architecture and designs of their solutions
  • Collaboration: Align technical direction with business goals across teams

 

To be successful in this role you will possess the following skills and attributes:

  • Proven software architecture and development experience.
  • Expertise in NodeJS & PHP
  • Strong background in microservices & event-driven architecture.
  • Deep knowledge of AWS services (EC2, S3, Lambda, RDS, etc.).
  • Hands-on approach – you still love coding and debugging.
  • Experience with DevOps, CI/CD, Docker, Kubernetes, and Infrastructure as Code.
  • Strong system design skills balancing performance, scalability, and maintainability.

We are committed to building an engaged and talented workforce that represents an environment that is inclusive, supports flexibility and welcomes diversity.

Our values of Dream Big, Win together, Keep it simple and Make it happen are the foundation for fostering an environment where diversity of thinking, skills and experiences are embraced, delivering innovation and better business results.

We value our team by offering;

  • WHERE YOU WORK MATTERS: We understand the benefit of a flexible schedule where you can best impact both your personal and work life, so we offer a hybrid working arrangement, work from home set up reimbursement and a global mobility policy.
  • PUT FAMILY FIRST: We know that building a family take priority, therefore we offer a generous parental leave program: 26 weeks salary for primary care giver and 4 weeks salary for secondary care giver
  • CELEBRATE YOURESELF: By providing a day off for your birthday, we want you to take the time to celebrate the year you’ve had with your nearest and dearest.
  • TAKE A BREAK: Enjoy a generous annual leave program. We value balance and understand that performance at work requires time to rest at home and/or rejuvenate on vacation.
  • STAY HEALTHY: Physical wellness supports mental wellness, so we offer a monthly fitness reimbursement allowance and other wellness programs
  • TAKE THE NEXT STEP: Coaching and career development support, including access to a range of online professional development courses
  • CARE FOR YOURSELF: Take advantage of our free virtual counselling resources through our global Employee Assistance Program. Your mental health is as important as your physical health.
  • MAKE AN IMPACT: Support betterment in your community and beyond by taking paid time off to support a volunteer program of your choice.
  • TREAT YOURSELF: Access to Reward+ program that offers a wide range of discounts and deals across retail, entertainment and much more.

 

If you are looking for the next opportunity in your career and want to work for a people focused, growing tech company, then Apply Now.

Please note this position can be located in Perth or Melbourne

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What You Should Know About Software Architect, Sinch

ClickSend is on the lookout for an experienced Software Architect to join our dynamic team! Based in Perth and part of the Sinch family, we are a leading global cloud-based SaaS communications platform that prides itself on enhancing the way businesses interact with their customers. As the Software Architect, you will play a crucial role in designing scalable, efficient microservices and cloud-native solutions that keep our platform at the forefront of technology. Your collaboration with engineering teams, product managers, and various stakeholders will ensure we drive both technical excellence and innovation. You'll have the opportunity to set best practices for architecture, mentor engineers, and lead system-wide decisions that impact our operations and strategies. We're not just about cool tech; we believe in maintaining a fantastic work-life balance, which we blend with a fun atmosphere filled with music and creativity. So, if you're ready to take your career to the next level and help shape our tech future while enjoying a flexible working arrangement, we encourage you to apply to ClickSend today!

Frequently Asked Questions (FAQs) for Software Architect Role at Sinch
What are the responsibilities of a Software Architect at ClickSend?

As a Software Architect at ClickSend, your primary responsibilities will include architecting and designing scalable microservices, optimizing cloud-native solutions on AWS, setting coding standards, leading architectural decisions, and mentoring engineers. You will collaborate closely with various teams to ensure alignment with business goals and maintain our commitment to innovation.

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What skills are required for the Software Architect position at ClickSend?

To be successful as a Software Architect at ClickSend, you should have proven experience in software architecture, expertise in NodeJS and PHP, and a strong foundation in microservices and event-driven architecture. A deep understanding of AWS services, alongside DevOps practices, and system design skills are critical for this position.

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Does the Software Architect position at ClickSend require prior experience in cloud services?

Yes, prior experience with AWS services like EC2, S3, and Lambda is essential for the Software Architect role at ClickSend. Your knowledge will be invaluable in optimizing our cloud-native solutions for security and performance, thus enhancing our platform's reliability.

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What is the work culture like for a Software Architect at ClickSend?

At ClickSend, we pride ourselves on maintaining a supportive and inclusive work culture. We strive for a great work-life balance and believe in celebrating personal milestones. You'll find a fun atmosphere where collaboration and innovation are encouraged, integral to the Software Architect role.

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What opportunities for growth exist for a Software Architect at ClickSend?

ClickSend values professional growth for all its employees, including our Software Architects. We offer coaching, career development support, and access to a myriad of online training and professional development courses to enhance your skills and advance your career.

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Common Interview Questions for Software Architect
What process do you follow to design scalable microservices?

When discussing your approach to designing scalable microservices, highlight your understanding of modular design, the importance of APIs, and how you ensure services can handle increases in load. Cite specific tools or methodologies you’ve used in past projects.

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Can you explain the principles of event-driven architecture?

In your answer, explain that event-driven architecture relies on events as the primary means of communication between decoupled services. Describe scenarios where this architecture is beneficial, such as handling varying loads and introducing new features without impacting existing services.

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How do you ensure the security of cloud-native applications?

Discuss strategies such as implementing IAM policies, encrypting data both in transit and at rest, and regularly conducting security audits. Highlight your experience with AWS security tools and best practices to illustrate your ability to protect applications.

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What tools do you use for CI/CD, and why?

Share specific tools you have experience with, such as Jenkins or GitLab CI, and discuss how they integrate into your development workflow to automate testing and deployment, thus enhancing reliability and speed of releases.

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Describe a situation where you had to lead a technical team through a major change.

Provide an example where you guided your team through a significant architectural change. Discuss your leadership style, how you managed communication, and the end results to demonstrate your leadership capabilities.

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What strategies do you employ for effective code reviews?

Explain that you approach code reviews as an opportunity for learning and knowledge sharing. Discuss how you focus on maintaining coding standards while encouraging open discussion to enhance team collaboration.

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How do you mentor junior engineers in a Software Architect role?

Share your philosophy on mentorship, emphasizing the importance of leading by example, providing constructive feedback, and encouraging autonomy. Mention specific instances where you've helped junior engineers grow their skills.

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What is your approach to balancing technical debt with feature delivery?

Discuss your understanding of the trade-offs involved in prioritizing technical debt versus new features. Share how you make informed decisions based on project goals and team capacity, ensuring long-term performance sustainability.

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Can you describe a complex system you designed and how you approached it?

Share an example of a complex system and walk through your design process, discussing key considerations like scalability, fault tolerance, and how you incorporated feedback from stakeholders throughout the process.

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What do you consider when selecting technologies for a new project?

Explain your evaluation process for selecting technologies, considering factors such as team expertise, community support, scalability, and the project’s specific requirements. Emphasize the importance of aligning technology choices with business objectives.

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Simplify life by bringing people and businesses together.

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Full-time, hybrid
DATE POSTED
April 12, 2025

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