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Biomedical Equipment Technician 2 - job 2 of 3

Role Overview

Precise. Reliable. Powerful. Join a team as innovative as the technology we manage.

 

Sodexo is seeking a Biomedical Equipment Technician 2 for PIH Health Good Samaritan Hospital located in Los Angeles, CA.

 

Is this opportunity right for you?

 Founded in 1885, PIH Health Good Samaritan Hospital, the oldest hospital in Los Angeles, became part of PIH Health in December 2019. As a nonprofit, 408-bed acute care hospital, the downtown Los Angeles campus includes a hospital and a medical office building that provide compassionate healthcare services to meet the needs of our patients, their families and a growing and diverse community. 

 

The main role/responsibilities of the Biomedical Equipment Technician 2 will be to ensure all related biomedical equipment is maintained in a quality and timely manner. The ideal candidate will have outstanding customer service skills, strong technical skills and a commitment to deliver excellent repair service in an expedient manner.

 

Working in Healthcare Technology Management for Sodexo, you will partner with our Healthcare clients to manage their clinical technology needs. Together, we provide leadership and expertise for their business, patients, residents, and the staff who care for them. At Sodexo, we improve the Quality of Life of all those we serve. If you share these values, apply today!

Incentives

On-Call/ Overtime

What You'll Do

Position Summary:

Under supervision of the Account Manager/Site Supervisor and other senior technicians, inspects, repairs, maintains and calibrates a comprehensive range of clinical equipment, devices, systems, and instruments. A BMET II possesses the ability to troubleshoot, repair, and maintain a broad range of clinical inventory devices. Participates in and conducts on-the job training programs regarding technical, administrative, and customer service requirements.

  

  • Troubleshoot, inspect, repair, maintain and calibrate a basic range of clinical equipment, devices, systems and instruments.
  • Provide advanced support of equipment for direct patient care
  • Interact on a routine basis with clinical health providers in the identification of technology based problems and solutions
  • Solve organization-level customer service issues and complaints
  • Prepare required documentation and reports
  • Ensure regulatory compliance
  • Financial responsibility for purchasing parts and service
  • Demonstrate a safety mindset 

What We Offer

Compensation is fair and equitable, partially determined by a candidate's education level or years of relevant experience. Salary offers are based on a candidate's specific criteria, like experience, skills, education, and training. Sodexo offers a comprehensive benefits package that may include:

 

  • Medical, Dental, Vision Care and Wellness Programs
  • 401(k) Plan with Matching Contributions
  • Paid Time Off and Company Holidays
  • Career Growth Opportunities and Tuition Reimbursement

More extensive information is provided to new employees upon hire.

What You Bring

The ideal candidate should have: 

  • A minimum of 3 years of experience repairing, maintaining, and calibrating medical devices independently. 
  • Experience in a hospital or healthcare setting.
  • The ability to make decisions regarding troubleshooting and repairing medical devices. 
  • Excellent communication, customer service and time management skills. 
  • Experience effectively repairing, maintaining and calibrating clinical devices such as:  General Biomedical Devices- ESU’s, Vital sign machines, Defibrillators, AD’s, Telemetry, EKG, IV Infusion Pumps, Patent Monitoring Systems, plus OR, and Ventilators (not all are required).

Who We Are

At Sodexo, our purpose is to create a better everyday for everyone and build a better life for all. We believe in improving the quality of life for those we serve and contributing to the economic, social, and environmental progress in the communities where we operate. Sodexo partners with clients to provide a truly memorable experience for both customers and employees alike. We do this by providing food service, catering, facilities management, and other integrated solutions worldwide.

 

Our company values you for you; you will be treated fairly and with respect, and you can be yourself. You will have your ideas count and your opinions heard because we can be a stronger team when you’re happy at work. This is why we embrace diversity and inclusion as core values, fostering an environment where all employees are valued and respected. We are committed to providing equal employment opportunities to individuals regardless of race, color, religion, national origin, age, sex, gender identity, pregnancy, disability, sexual orientation, military status, protected veteran status, or any other characteristic protected by applicable federal, state, or local law. If you need assistance with the application process, please complete this form.

Qualifications & Requirements

Minimum Education Requirement - Associates Degree (or equivalent experience) in electronic, biomedical engineering or a discipline geared toward managing maintaining and repairing clinical equipment within a healthcare environment

Minimum Functional Experience - 3 years of experience in electronic, mechanical or electro-mechanical repair in a health care technology setting

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Average salary estimate

$70000 / YEARLY (est.)
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$80000K

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What You Should Know About Biomedical Equipment Technician 2, Sodexo

Are you ready to take your career to the next level? Join Sodexo as a Biomedical Equipment Technician 2 at the PIH Health Good Samaritan Hospital in vibrant Los Angeles! Established in 1885, this historic hospital is dedicated to providing top-notch healthcare to the community. As a pivotal member of the Healthcare Technology Management team, you will play an essential role in ensuring the biomedical equipment is expertly maintained and calibrated, contributing to high-quality patient care. Your responsibilities will include troubleshooting, repairing, and maintaining a variety of clinical devices, all while liaising with healthcare professionals to identify and solve technology-related issues effectively. With customer service skills as your secondary superpower, you will tackle any challenges that come your way, making sure our healthcare heroes have the technology they need to perform at their best. If you have at least three years of experience in biomedical equipment maintenance and a keen understanding of various medical devices, we want to hear from you! At Sodexo, we value the quality of life for everyone, so expect a supportive environment and opportunities for career growth, including access to comprehensive benefits like medical, dental, and career advancement programs. So, if you are passionate about healthcare technology and committed to making a difference in people's lives, this is the place for you! Apply today and let's elevate healthcare together!

Frequently Asked Questions (FAQs) for Biomedical Equipment Technician 2 Role at Sodexo
What are the responsibilities of the Biomedical Equipment Technician 2 at Sodexo?

As a Biomedical Equipment Technician 2 at Sodexo, you will be responsible for inspecting, repairing, and calibrating a wide range of clinical equipment. This includes maintaining devices crucial for patient care, such as defibrillators and telemetry systems. You will also interact with clinical staff to troubleshoot equipment issues, ensuring that they can provide the best care possible.

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What qualifications do I need to apply for the Biomedical Equipment Technician 2 position at Sodexo?

To apply for the Biomedical Equipment Technician 2 role at Sodexo, you should have an Associate's Degree in electronic or biomedical engineering or a related field. Additionally, a minimum of three years of experience in repairing and maintaining medical devices in a healthcare setting is required. Strong communication and problem-solving skills are also essential.

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What type of equipment will I be working with as a Biomedical Equipment Technician 2 at Sodexo?

In the Biomedical Equipment Technician 2 role at Sodexo, you will work with a diverse range of clinical equipment, including general biomedical devices like ESUs, vital sign monitors, EKG machines, IV infusion pumps, and ventilators. Your familiarity with these tools will be vital in ensuring they operate efficiently and effectively.

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What opportunities for growth does Sodexo offer for Biomedical Equipment Technicians?

Sodexo offers a dynamic environment for Biomedical Equipment Technicians to grow in their careers. Employees have access to various career advancement opportunities, including tuition reimbursement programs and on-the-job training. You will be encouraged to take initiative and expand your skills within the healthcare technology field.

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Is there an on-call requirement for the Biomedical Equipment Technician 2 position at Sodexo?

Yes, the Biomedical Equipment Technician 2 position at Sodexo does include on-call responsibilities. This flexibility allows Sodexo to provide continuous support for medical equipment, ensuring that critical devices are always available for patient care.

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Common Interview Questions for Biomedical Equipment Technician 2
Can you describe your experience with troubleshooting biomedical equipment?

When answering this question, provide specific examples from your previous roles where you successfully diagnosed and repaired equipment malfunctions. Mention the types of devices you worked with and the impact your solutions had on patient care or clinical operations.

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How do you ensure compliance with regulatory standards in your work?

Discuss your familiarity with regulatory guidelines and standards relevant to biomedical equipment. Provide details on how you have implemented these standards in your past roles and the importance of compliance in maintaining patient safety.

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What safety protocols do you follow when repairing medical devices?

Outline specific safety protocols you adhere to, including ensuring the equipment is powered off during repairs, wearing appropriate protective gear, and performing regular equipment safety checks. Emphasize your commitment to maintaining a safe environment for both patients and staff.

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How would you handle a situation where clinical staff is dissatisfied with equipment performance?

Demonstrate your strong communication skills and problem-solving capabilities. Describe how you would listen to their concerns, investigate the issue, and work collaboratively to identify a solution, reinforcing your dedication to customer service.

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What steps do you take to prioritize multiple repair requests?

Discuss your organizational skills and prioritization methods. Explain how you assess the urgency of requests based on patient needs and device criticality, ensuring that essential devices are restored quickly while maintaining quality service.

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Can you give an example of a complex repair you successfully completed?

Provide a detailed account of a challenging repair project, focusing on the steps you took to solve the issue. Highlight your technical expertise, emotional resilience, and capability to work under pressure.

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How do you stay current with new medical technologies?

Share your strategies for keeping your knowledge up-to-date, such as attending workshops, pursuing continuing education, reading industry publications, and participating in professional organizations. Show your dedication to ongoing learning.

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What do you enjoy most about working as a Biomedical Equipment Technician?

Explain your passion for technology and how it impacts patient care. Share specific moments or achievements that have made your work fulfilling, illustrating your commitment to the healthcare sector and the significance of your role.

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Tell us about a time you trained or mentored a colleague.

Highlight your experience in developing others in your field. Discuss the training techniques you used, the feedback received, and how mentoring new technicians contributes to a culture of collaboration and excellence.

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Why do you want to work for Sodexo as a Biomedical Equipment Technician 2?

Convey your interest in Sodexo's values and commitment to improving quality of life. Discuss how the company's emphasis on teamwork, diversity, and innovation aligns with your professional goals and how you can contribute to their mission.

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