Medical Social Worker - Healthcare Advocate (Remote 1099)

As a Medical Social Worker - Healthcare Advocate at Solace, your primary responsibilities include building strong, trusting relationships with Medicare patients, identifying their needs, and developing comprehensive care plans. Your role involves addressing Social Determinants of Health such as accessing food resources and transportation, while providing empathetic listening and navigation support to help patients achieve their health goals.

To qualify for the Medical Social Worker - Healthcare Advocate position at Solace, you must hold an active social work license in good standing and have demonstrated experience in care management or healthcare navigation. Additionally, applicants should possess a deep understanding of Social Determinants of Health, strong clinical skills, and an immense capacity for empathy.

Yes, at Solace, we offer a flexible work environment where you can choose to work part-time or full-time as a Medical Social Worker - Healthcare Advocate. This remote position allows you to manage your schedule while making a significant impact on the lives of Medicare patients.

As a Medical Social Worker - Healthcare Advocate at Solace, you will primarily work with Medicare patients. This role involves supporting diverse patient populations and addressing their unique healthcare challenges through personalized advocacy and care management.

Solace supports its Medical Social Workers - Healthcare Advocates by providing comprehensive training on our systems, tools, and technology. Additionally, you will be part of a collaborative team that shares resources and insights, ensuring you can effectively assist patients in navigating their healthcare journeys.

In challenging situations, prioritizing patient needs starts with active listening and empathy. I assess each patient's situation holistically, considering their immediate health concerns, social determinants, and personal resources. By engaging collaboratively with patients, I can develop tailored care plans that address their most pressing needs effectively.

Certainly! In a previous role, I worked with a patient struggling with access to transportation for medical appointments. By coordinating with local agencies and leveraging resources, I was able to establish a reliable transportation plan, ensuring the patient could consistently attend their appointments. Advocacy is all about identifying barriers and finding solutions.

I have significant experience working with Social Determinants of Health in my previous roles, helping patients access necessary resources like housing, food, and healthcare services. Understanding these determinants is crucial because they directly affect a patient’s health outcomes, and I make it a priority to address them proactively.

To communicate effectively with patients who may not have a clear understanding of their health conditions, I utilize simple, jargon-free language. I also encourage questions and provide visual aids or written summaries when applicable. Building an open dialogue fosters trust and improves understanding.

I prioritize tasks based on urgency and importance, using a combination of digital tools and traditional to-do lists. During high-pressure situations, I focus on maintaining clarity in communication and remain organized to ensure no patient needs are overlooked.

I have substantial experience with telehealth platforms, facilitating virtual visits and advocating for patient needs remotely. This approach allows me to reach more patients without geographical limitations, and I utilize technology to maintain personalized and meaningful interactions.

I view feedback as an essential part of professional growth. When I receive feedback, whether positive or constructive, I reflect on it carefully and consider how to incorporate it into my practice. Open-mindedness is critical, as it allows for continuous improvement in advocating for my patients.

The most rewarding aspect of being a Medical Social Worker is knowing that my work directly impacts patients' lives. Guiding individuals through their healthcare journeys and witnessing improvements in their health and wellness is incredibly fulfilling and motivates me to continue advocating fiercely.

Maintaining professional boundaries while building relationships involves clear communication about the nature of the relationship and the expected outcomes. I prioritize empathy and connection while establishing guidelines to ensure that both the patient and I remain focused on their health objectives.

My motivation for working in healthcare advocacy stems from a deep-seated belief in the right to accessible and equitable care. I know firsthand the challenges faced by patients navigating complex systems, and I'm dedicated to being a supportive voice and helping them overcome these hurdles.