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Director, Engineering

Company Description

Overview 
SPANX isn’t your average company. We revolutionized an industry by challenging the status quo and putting the customer first. You might know the story: our founder, Sara Blakely, who needed the right thing as a base layer to feel 100% in white pants, so she cut the legs off a pair of tights and Spanx was born. The spark of that origin is the fuel for our future. We grew up in shapewear. But we’ve graduated. For 25 years (yep, we're old enough to rent a car now), we've been experimenting, innovating, and occasionally banging our heads against the drawing board. And we will never stop obsessing about what women who are out there doing their thing deserve. Because we are those women. And we’re honored to create on behalf of us all.

We make elevated essentials with confidence built in. Essentials for layering underneath or wearing out loud, for “just-between-us” and “where'd you get that?” For everything you've got planned (and don't). Because what you put on can change how you show up. And if its' not working for you, it's got no place in your closet. Or on your body. Creating items that’ll make you feel great is a matter of the heart—and the lab. In every Spanx product is technology we design and build to highlight, complement, and form your look, just the way you like it. SPANX design and technology help make sure what you see in the mirror reflects that feeling of feeling your best (you know the feeling?). We are a high-growth, innovative and ambitious company and we are embarking on an exciting trajectory of both digital and international expansion.

About the role 
We are seeking a dynamic and visionary Director of Engineering to lead the technical strategy, delivery, and operational excellence of our digital commerce ecosystem. In this role, you will champion engineering best practices, foster a high-performance team culture, and ensure seamless integration of mission-critical platforms including CMS, PIM, and search and recommendation engines. You will own relationships with key external technology partners and vendors, ensuring effective collaboration and long-term scalability. As a cross-functional leader, you’ll partner closely with Product, Design, and IT to build robust, personalized, and data-driven customer experiences on a global scale.

Job Description

You’ll love it because you will…

  • Define and execute the vision and strategy for the core systems that power our digital product and eCommerce experience. 
  • Collaborate with Digital Product, IT, and business stakeholders to align solutions with strategic goals. 
  • Lead integrations of key platforms (Shopify, Sanity, Salsify, Algolia/Elasticsearch) ensuring seamless system interaction. 
  • Adopt and integrate AI/ML solutions to drive personalization and enhance the user experience. 
  • Drive the design of robust APIs and event-driven architecture to support scalable, real-time communication and enrich our data warehouse. 
  • Lead engineering excellence by prioritizing system reliability, establishing robust monitoring, logging, and alerting processes to ensure uninterrupted, high-performance operations. 
  • Mentor and lead a high-performing engineering team that loves to ship. 
  • Own external vendor relationships, ensuring effective delivery and system maintenance. 
  • Guide senior leadership on technology opportunities to enhance platform performance. 
  • Ensure compliance with data privacy and security regulations (GDPR, CCPA). 

Qualifications

We require…

  • 10+ years experience in software engineering or system integration, with 5+ years in senior engineering leadership roles managing large-scale, customer-facing platforms. 
  • Proven track record managing high-scale eCommerce platforms serving millions of customers with minimal downtime. 
  • Demonstrated ability to design, implement, and optimize complex, real-time data pipelines and data flow systems, including experience with tools such as DBT, Snowflake, and Fivetran. 
  • Deep experience designing integrations for eCommerce platforms such as Shopify, Sanity, Salsify, Algolia, Elasticsearch. 
  • Proven ability to lead lean, globally distributed engineering teams, establish core competencies, foster team growth through personal and professional development, and cultivate an output-oriented culture focused on achieving KPIs. 
  • Deep expertise in modern DevOps practices, including infrastructure as code, automation, and continuous delivery at scale. 
  • Extensive expertise with observability, monitoring and alerting tools (Datadog, Sentry, New Relic, Grafana, Prometheus, Pager Duty). 
  • Track record of operational excellence, including reliability engineering (SRE) and incident response management. 
  • Strong knowledge of Azure cloud and container technologies (Kubernetes, Docker). 
  • Expertise in API architecture (REST, GraphQL) and designing event-driven systems. 
  • Strong proficiency in TypeScript, Python, and SQL. 
  • Solid grasp of key data privacy and security standards relevant to global eCommerce operations. 
  • The following role-critical competencies: Leading and Deciding, Organizing and Executing, Creating and Conceptualizin

    Preferred Qualifications 
  • Direct experience implementing and maintaining headless architecture with Shopify. 
  • Product-oriented and data-driven mindset. High agency in discovering insights from product data and leading teams with measurable outcomes. 
  • Experience with ML-driven personalization and recommendation systems. 
  • Proficiency with SWE agents (Cursor, Claude Code), active experimentation with new AI-enabled tools to enhance productivity and quality, and a vision to uplevel their team using AI. 
     

Additional Information

Spanx is proud of our continued Progressive People Practices…

  • Company Healthcare Plan: $0.00 out of pocket (Employee only benefit)
    Fertility testing and treatment are included in Spanx’s medical plans, even without the diagnosis of infertility. 
  • Parental Leave Policy: Primary caregiver receives 16 weeks AND will have the option to work a half-time schedule (20 hours per week) for up to four additional weeks with full-time (40 hours per week) pay.
  • Mental Health Days: 10 days
  • 401K: Matched up to 4% with immediate vesting.
  • PTO & Company Holidays: PLUS two full weeks of companywide closures (one in the Summer; one between Christmas and NYE)
  • Flex Friday: Year-round half day Fridays!
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CEO of Spanx
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Caroline Whitton
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What You Should Know About Director, Engineering, Spanx

At Spanx, we're excited to invite a passionate and talented Director of Engineering to join our innovative team based in beautiful Atlanta, GA. As a dynamic leader, you will be at the forefront of shaping our digital commerce ecosystem, ensuring that our mission-critical platforms, such as CMS and PIM, run seamlessly while helping us drive our thrilling trajectory of growth and expansion. Your role will encompass guiding our engineering strategies, championing best practices, and fostering a high-performance team culture that thrives on continuous improvement. With several years of experience under your belt, you’ll collaborate closely with cross-functional teams—think Product, Design, and IT—to bring personalized and data-driven customer experiences to life. Your technical expertise will help enhance our core systems while you lead integrations across key platforms like Shopify and Algolia, all while driving groundbreaking AI and machine learning solutions for our users. Plus, mentoring a talented engineering team and owning vendor partnerships will keep you engaged in all aspects of our operations. If you're ready to make a big impact at a company that truly values innovation and collaboration, we can't wait to meet you. Join us in revolutionizing the digital experience at Spanx that puts our customers first!

Frequently Asked Questions (FAQs) for Director, Engineering Role at Spanx
What are the core responsibilities of the Director of Engineering at Spanx?

The Director of Engineering at Spanx will lead the technical strategy for our digital commerce systems, ensuring operational excellence across our platforms, like CMS and PIM. This role involves collaborating with various stakeholders to align engineering solutions with strategic goals and managing integrations with platforms like Shopify and Algolia, while mentoring a high-performing team to deliver innovative solutions.

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What qualifications are required for the Director of Engineering position at Spanx?

Candidates for the Director of Engineering role at Spanx should have over 10 years of software engineering experience, including 5 years in senior leadership. Essential qualifications include managing high-scale eCommerce platforms, expertise in integration design, proficiency in API architecture, and strong knowledge of modern DevOps practices and data privacy standards.

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How does the Director of Engineering at Spanx ensure system reliability?

To ensure system reliability, the Director of Engineering at Spanx will prioritize establishing robust monitoring, logging, and alerting processes. They will also adopt best practices in reliability engineering and incident response management, driving continuous improvements in system performance and availability across our digital ecosystem.

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What is the team culture like for the Director of Engineering at Spanx?

The engineering team culture at Spanx is characterized by high performance and collaboration. The Director of Engineering will foster an output-oriented environment focused on personal and professional growth, encouraging team members to achieve Key Performance Indicators (KPIs) and innovate in their respective roles.

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What technologies will the Director of Engineering at Spanx work with?

The Director of Engineering will work with a variety of technologies, including eCommerce platforms like Shopify, integration tools such as DBT and Snowflake, observability and monitoring tools like Datadog and New Relic, as well as programming languages including TypeScript, Python, and SQL, to enhance our digital product experience.

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Common Interview Questions for Director, Engineering
Can you explain your experience in managing high-scale eCommerce platforms?

In your response, highlight specific platforms you've managed (like Shopify), discuss your role in ensuring minimal downtime, and share any relevant metrics or outcomes that illustrate your success in this area.

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How do you approach fostering a high-performance engineering team?

Discuss your strategies for building a collaborative team culture, such as setting clear goals, providing mentorship, and promoting open communication to ensure all team members are aligned and motivated toward achieving their KPIs.

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What is your experience with AI/ML integration in engineering projects?

Share specific examples where you've implemented AI/ML solutions to drive personalization in products or services, emphasizing how these initiatives improved user experience and any quantitative results you achieved.

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Describe your approach to ensuring compliance with data privacy regulations.

Detail your understanding of relevant regulations like GDPR and CCPA, along with measures you've implemented in past roles to ensure compliance, demonstrating your commitment to data security and best practices.

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How do you prioritize system reliability and operational excellence in your projects?

Explain your methods for establishing monitoring and alerting systems, as well as principles from reliability engineering that you apply to maintain high performance in digital platforms.

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Can you provide an example of a successful integration project you've led?

Discuss a specific integration project, the technology stacks involved, the challenges you faced, and how you ensured seamless interaction between systems, highlighting the impact of your leadership on the project's success.

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What methodologies do you use to guide technical strategy?

Elaborate on any frameworks or strategic planning processes you adhere to while developing technical strategies, sharing how you've incorporated feedback from product and business teams in past projects.

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How do you mentor underperforming team members?

Share your approach to identifying areas for improvement, your methods for providing constructive feedback, and any programs or development opportunities you've initiated to help team members reach their full potential.

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What experiences do you have working with distributed teams?

Discuss how you've successfully managed and coordinated with team members across different locations, including tools and communication strategies that have proven effective in maintaining alignment and teamwork.

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Describe your experience with API architecture and event-driven systems.

Talk about your expertise in designing REST and GraphQL APIs, as well as any experience you have with implementing event-driven architectures, including the advantages these technologies provide in building scalable systems.

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SPANX is a brand for women, by women. We obsess comfort, deliver results and ensure you look as good as you feel. We think forward, and give back. We believe that we are stronger together. And together, we will make the world a better place...one ...

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DATE POSTED
April 4, 2025

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