Client Partner - Fixed Term (6 months)

As a Client Partner at Spotify, you'll be responsible for selling various advertising formats, including audio and digital, and driving the growth of key accounts through innovative solutions. Your role includes building and maintaining relationships with media and creative agencies, providing strategic guidance, and collaborating across multiple departments to deliver successful ad campaigns.

To be considered for the Client Partner role at Spotify, you should have at least a Bachelor's degree and a minimum of 5 years of experience in a media agency or online sales. A deep understanding of both online and offline media, along with strong communication and negotiation skills, is essential. Demonstrated success in sales and familiarity with tools like Salesforce will also be beneficial.

As a Client Partner at Spotify, you'll contribute by leveraging your creativity to develop engaging campaigns for our clients. By educating and inspiring them about how to utilize Spotify effectively, you'll ensure that their advertising needs are met while expanding our reach in the audio space. Your ideas and narratives will drive engagement in a rapidly evolving market.

The work environment for a Client Partner at Spotify is vibrant and collaborative, with a focus on creativity and teamwork. Although the role allows for flexibility, you'll be needed in the office for 2-3 days a week for key meetings and brainstorming sessions, ensuring a balance of in-person engagement and remote work.

Spotify is a champion of diversity and inclusion, and as a Client Partner, you'll be valued for your unique experiences and perspectives. We believe that a diverse workforce contributes significantly to our success, and we ensure that our recruitment process is accessible, providing accommodations for all candidates to support them during their journey with us.

In building client relationships, it's crucial to actively listen and understand their needs. Make an effort to connect on a personal level, be proactive in communication, and demonstrate your commitment to their success. Sharing insights and creative ideas can also strengthen these relationships.

When discussing a successful ad campaign, highlight the objectives, your strategy, and the results. Emphasize how you collaborated with different teams, the importance of creativity in addressing challenges, and how you measured success, including metrics such as engagement and ROI.

To manage competing priorities, organization is key. Utilize tools to track tasks and deadlines, prioritize based on urgency and impact, and don’t hesitate to communicate with your team about workload. Being adaptable and maintaining a positive attitude also helps navigate changes smoothly.

To meet sales quotas, focus on building strong relationships, understanding client needs thoroughly, and aligning your solutions with their goals. Regularly review your sales strategy, adjust based on performance, and leverage data to identify new opportunities for upselling or renewals.

When explaining Spotify's advertising products, highlight the unique features such as audio, video, and display ads. Emphasize how these formats can engage audiences effectively, and tailor your pitch based on the client's industry and target demographic to demonstrate the personalized value of our offerings.

Creativity is crucial for a Client Partner's success, as it allows for innovative solutions that capture the client's attention and meet their needs. Encourage brainstorming sessions, be willing to think outside the box, and don't shy away from trying unconventional strategies to stand out in a competitive market.

Staying updated requires proactive engagement with industry news, attending relevant webinars and conferences, and networking with peers. Subscribing to industry publications and participating in online forums can also provide insights into emerging trends, tools, and best practices.

Prioritizing client needs involves understanding the urgency and importance of each request. Use a systematic approach to assess which accounts need immediate attention, and maintain regular check-ins to ensure all clients feel valued and receive the support they need, regardless of account size.

Key metrics for measuring campaign success include impressions, click-through rates, engagement levels, and return on investment. It’s also essential to gather client feedback and use qualitative data to assess how well the campaign met their goals.

Share an example where your insights led to a strategic shift that benefited both the client and your company. Highlight your analytical approach, collaboration with internal teams to align strategies, and the positive outcomes resulting from your influence.