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Head of Product

About Stepful: Stepful partners with healthcare institutions to build talent pipelines and career pathways. We are reimagining allied healthcare training with a digital-first environment for student cohorts that prepare job-ready graduates five times faster, at a fraction of the cost. Stepful graduates, primarily from underrepresented communities, go on to work at leading healthcare institutions. Stepful is backed by Y Combinator, Reach Capital and AlleyCorp and recently closed a round led by Oak HC/FT.

The Role:

As the Head of Product, you will be a key member of the leadership team, responsible for defining and executing Stepful's product vision and strategy. You will lead a team of product managers, designers and analysts and collaborate closely with stakeholders to develop and enhance products that meet the evolving needs of our students and healthcare partners. 

What You’ll Do:

  • Product vision and strategy: Develop and articulate a clear product strategy and vision that aligns with Stepful's mission and business objectives.

  • Team Leadership and Development: Lead, mentor, and grow a high-performing team of product managers, designers, and analysts.

  • Product Development: Oversee the entire product lifecycle from ideation to launch and iteration. Ensure timely delivery of high-quality products that meet student and healthcare partner needs.

  • Cross-Functional Collaboration: Work closely with engineering, growth, learning, operations, and workforce solutions teams to ensure cohesive product development and go-to-market strategies. 

  • AI Integration and Innovation: Leverage AI and other emerging technologies to enhance learning experiences, personalize education pathways, and improve student outcomes. Stay abreast of technological advancements to keep Stepful at the forefront of Edtech innovation.

This Job is for you if:

  • You have 10+ years of product leadership experience in a consumer facing startup

  • You have scaled top performing product, design, and analytics teams

  • You are highly analytical with strong communication skills

  • You are willing to do whatever it takes to get the job done successfully

  • You aren’t afraid to get your hands dirty

  • You thrive in a fast-paced, ambiguous environment

Bonus Points if: 

  • You have experience in EdTech or HealthTech

  • You have experience as the first product hire at a startup

  • You have management consulting experience

Interview Process:

  • Step 1: Intro calls with Founders

  • Step 2: Onsite workshop with Founders at office in SoHo, NYC

  • Step 3: Onsite interviews at office in SoHo, NYC

At Stepful, we're an equal opportunity employer and value diversity at our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

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Average salary estimate

$135000 / YEARLY (est.)
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$120000K
$150000K

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What You Should Know About Head of Product, Stepful

At Stepful, we are on a mission to reshape the future of allied healthcare training, and we are looking for a passionate Head of Product to join our team in New York. This isn’t just any role; it’s about leading the charge in developing innovative product strategies that resonate with our students and healthcare partners. As the Head of Product, you’ll play a pivotal role in crafting a vision that aligns with our mission to produce job-ready graduates at unprecedented speed and cost-effectively. You’ll be leading a talented team of product managers, designers, and analysts, guiding them through the expansive product lifecycle from ideation to launch. Collaboration is key in this position, as you will work with various stakeholders, including engineering and operations, to ensure we create cohesive and impactful products. We aspire to push the boundaries of EdTech by integrating AI and emerging technologies into our offerings, enhancing learning experiences for our students. With over 10 years of product leadership under your belt and a knack for fostering high-performing teams, you will have the chance to use your analytical skills and innovative spirit to make a real difference in underrepresented communities. If you're ready to roll up your sleeves and lead in a fast-paced environment, this is the opportunity for you to truly shine at Stepful.

Frequently Asked Questions (FAQs) for Head of Product Role at Stepful
What are the main responsibilities of the Head of Product at Stepful?

As the Head of Product at Stepful, your main responsibilities include developing and articulating a clear product vision and strategy that aligns with our mission. You will lead a talented team of product managers, designers, and analysts, overseeing the entire product lifecycle from ideation to launch. Additionally, you will collaborate with cross-functional teams to ensure cohesive product development and go-to-market strategies.

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What qualifications are required for the Head of Product position at Stepful?

To qualify for the Head of Product position at Stepful, you should have at least 10 years of product leadership experience, particularly in a consumer-facing startup. Experience in EdTech or HealthTech is a plus, along with a background in management consulting. Strong analytical and communication skills are essential, as is a willingness to thrive in a fast-paced and ambiguous environment.

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How does the Head of Product contribute to AI integration at Stepful?

In the role of Head of Product at Stepful, you will leverage AI and other emerging technologies to enhance learning experiences and personalize education pathways. Staying updated on technological advancements is vital to ensure that Stepful remains at the forefront of EdTech innovation, ultimately leading to improved student outcomes.

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What is the interview process like for the Head of Product position at Stepful?

The interview process for the Head of Product position at Stepful comprises several steps. Initially, you will have introductory calls with the founders. Then, you will participate in an onsite workshop at our office in SoHo, NYC, followed by onsite interviews. This process is designed to ensure a comprehensive evaluation of your fit for the role.

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What kind of team will the Head of Product be leading at Stepful?

The Head of Product at Stepful will be leading a high-performing team of product managers, designers, and analysts. This team will be crucial in developing innovative products that effectively address the needs of our students and healthcare partners, with mentorship and leadership being key components of your responsibility.

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Common Interview Questions for Head of Product
Can you describe your experience leading product teams?

In answering this question, emphasize specific instances where you successfully led product teams, focusing on your approach to team development and mentorship. Discuss the results achieved under your leadership and how you fostered collaboration and innovation within the team.

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How do you prioritize features in a product roadmap?

To answer this question, highlight your methodology for prioritizing features based on user feedback, market research, and strategic objectives. Discuss any frameworks you use, such as the RICE or MoSCoW methods, and how you ensure alignment with the company’s mission.

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What metrics do you consider most important for product success?

In your response, mention key performance indicators (KPIs) relevant to the role of Head of Product, such as user engagement, product adoption, and customer satisfaction scores. Explain how these metrics guide your product decisions and strategy.

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How do you approach cross-functional collaboration?

Discuss your experience working with various stakeholders across different departments, such as engineering, marketing, and support. Emphasize your communication skills and your strategy for achieving alignment on product goals and deadlines.

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What role does customer feedback play in your product strategy?

Outline your process for gathering and integrating customer feedback into the product development lifecycle. Highlight your methods for conducting surveys, interviews, and usability testing to ensure products meet user needs.

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Can you share an example of a product you launched and the outcome?

Prepare a specific success story illustrating your role in launching a product, detailing your strategic approach, the challenges faced, and how you measured success post-launch. Discuss the impact this product had on customers and the business.

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How do you stay updated with industry trends and advancements?

In your response, mention resources you rely on such as industry publications, conferences, and networking with other professionals. Discuss how this ongoing education informs your product strategy and keeps your company competitive.

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What challenges do you foresee for Stepful in the EdTech sector?

Here, reflect on current challenges in the EdTech industry, including economic factors, regulatory changes, and competition. Provide thoughtful insights into how Stepful can navigate these challenges effectively.

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How do you ensure a product remains competitive in the market?

Discuss strategies such as continuous user testing, staying aware of competitors, and being open to pivots based on market feedback. Talk about how you encourage a culture of innovation to keep the product ahead.

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What qualities do you think are essential for a successful Head of Product?

Emphasize qualities like leadership, analytical thinking, communication, and adaptability. Discuss how these traits align with your own experience and how they would benefit Stepful's mission and culture.

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Our mission is to empower communities with accessible pathways to healthcare careers, regardless of background or circumstance.

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DATE POSTED
April 17, 2025

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