Client Solutions Engineer

Stuart is a leading tech-enabled logistics platform that transforms on-demand delivery across sectors like food, grocery, and retail. Operating in over 130 cities across Europe, Stuart connects businesses with a network of independent couriers, providing access to fast, flexible, and efficient deliveries.

Our Mission 🚀

We are an impact-driven company that aims to build the future of logistics for a more sustainable world: shared, efficient and reliable. We are committed to creating a new standard for urban deliveries that meet today’s environmental and social challenges while offering a premium delivery experience blending speed, flexibility and convenience.

Stuart is a highly diverse and inclusive company of 240+ employees from different nationalities and backgrounds working across France 🇫🇷, Poland 🇵🇱, Spain 🇪🇸 and the UK. 🇬🇧

It’s the right moment and the right place for us to make an impact on millions of people, as home delivery services hit a record high. And guess what? You can help us fulfil our vision 🙌

Let's talk about the Client Solutions Engineering (CSE) ⭐️

The Client Solutions Engineering (CSE) team plays a vital role in Stuart’s Tech organization, ensuring our partners seamlessly integrate with our platform through our API. Sitting at the intersection of technology, business, and product, we help build and optimize integrations for a smooth, reliable, and scalable experience.

From pre-sales consultations to onboarding, go-live support, and continuous improvements, CSEs provide expert guidance, ensuring integrators make the most of Stuart’s capabilities. Whether through technical documentation, best-practice guides, troubleshooting, or feature adoption strategies, our success is measured by our partners satisfaction and integration quality.

As a CSE, you’ll have a central role collaborating with sales, account management, product, and other engineering teams, acting as the technical bridge between Stuart and our partners. You’ll work hands-on with our API, ensuring integrations are efficient, resilient, and aligned with business needs.

As a Client Solutions Engineer (CSE) at Stuart, you’ll help our partners build, improve, and scale their API integrations with our platform, ensuring a seamless experience from pre-sales to go-live and beyond.

This position requires working 3 days/week in the office.

• Leading API Integrations – Guide partners through the integration development ensuring robust, and properly tested implementations.
• Providing Pre-Sales Technical Support – Help prospects understand our API capabilities, features value and integration requirements and effort.
• Driving Feature Adoption – Work with partners to enhance existing integrations, implementing new features to improve client experience.
• Troubleshooting – Debug requests, solve integration issues, and work with engineering when needed.
• Owning Documentation & Best Practices – Maintain our public resources to ensure smooth independent integrations.
• Collaborating Cross-Functionally – Manage stakeholders across sales, account management, product, and engineering while working with our partners and supporting key initiatives within the organization.

• Enjoy a client-facing role and working with integrations.
• Technical Account & Project Management – Ability to lead API integration projects, manage multiple stakeholders, and ensure smooth implementation from pre-sales to post-launch.
• Requirements Gathering & Solution Design – Ability to understand client needs, translate business requirements into technical solutions, and guide through best practices.
• Technical Expertise – Solid understanding of REST APIs and integration workflows. Experience with Postman-OpenAPI, SQL, and/or basic scripting is a plus.
• Technical Writing & Documentation – Comfortable maintaining resources including API documentation and internal knowledge bases to ensure a seamless experience for self-integrated partners.
• Good Communication & Problem-Solving Skills – Able to explain complex technical concepts in English to diverse audiences, root cause issues, and proactively identify areas for optimization.

• Work in an international, dynamic and passionate environment with a company culture focused on learning and development 🎉
• Hybrid working model and flexible hours ✨

• Ticket Restaurant by Edenred (€11 daily) 🥗
• Stuart Academy, offering a wide range of upskilling and development opportunities 🎓
• Wellness Allowance (€40 monthly) to use in any gym or sport class 🧘
• Private healthcare provided by Alan 🧑‍⚕️
• Free monthly Bicing card 🚲
• Parents-friendly environment - Monthly Childcare voucher Social activities and events (family day, regular community lunch, ceramic class, yoga, gardening class...) 🎈
• Work-from-Abroad policy (enjoy 30 days per year working from anywhere!) 🏞

At Stuart, we believe that employees today want to evolve in collaborative, high-growth environments where they can demonstrate their abilities and thrive both professionally and personally. We are convinced that employees need to find alignment between their inner values and their company’s culture and mission to unlock their full potential. We work to create a culture of empowerment, continuous learning and growth where everyone can bring expertise, own projects and easily measure their impact 🙌

Stuart is proud to be an equal opportunity workplace dedicated to promoting diversity. We don’t discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status or disability status 💙

Please note: Our Talent Acquisition Team is international coming from across the world 🌍 We kindly ask you to please submit your CV and application in English so that it can be reviewed correctly (unless the job posting is in a language other than English). Thank you 🤗

Want to learn more about us? Visit https://stuart.com/about-us/