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Retail Sales Consultant - Part Time - Madison Ave - New York, NY

At Swarovski, where innovation meets inspiration, our Sales Consultants are our ultimate advocates, providing our customers with extraordinary service and an awe-inspiring brand experience.

We are searching for a curious and charismatic Sales Consultant to help us place crystal into the hearts and hands of our customers, to join a team with passion and enthusiasm and make the dreams of our customers come true.

Join us if you are looking for a rewarding role within a diverse team that is pushing boundaries and shares your real passion for fashion and jewelry.

Be part of a truly iconic global brand, learn and grow with us. A world of wonder awaits you.

About the job

You are our brand advocate. In this role and together with the team, you will:

  • Accompany our customers during their mesmerizing Swarovski journey through our world of wonder
  • Create an emotional connection with our customers and provide a spellbinding experience
  • Anticipate our customers’ needs and share inspiring styling tips
  • Showcase and present our legendary products
  • Pay range $19 - $21 per hour with the ability to participate in a sales incentive bonus pay program. The compensation displayed is a good faith estimate for this position.

About you

You are an amazing Sales Consultant and bring along the following:

  • An excellent sense of fashion and a real passion for our brand and our products
  • Experience / keen interest in luxury Fashion/Cosmetics/Lifestyle brands.
  • Highly motivated and with a strong customer service orientation
  • Dedication and target driven attitude
  • Willingness to develop your career and grow with us
  • Previous retail experience

What we offer

You can expect a range of benefits, including:

  • Swarovski products discounts
  • Employee Assistance Program
  • Volunteering leave
  • Learning and development programs
  • Pay Range $18- $20

Masters of Light Since 1895

Swarovski creates beautiful crystal-based products of impeccable quality and craftsmanship that bring joy and celebrate individuality.

Founded in 1895 in Austria, the company designs, manufactures and sells the world's finest crystal, gemstones, Swarovski Created Diamonds and zirconia, jewelry, and accessories, as well as crystal objects and home accessories. Swarovski Crystal Business has a global reach with approximately 2,400 stores and 6,700 points of sales in around 140 countries and employs more than 18,000 people. Together with its sister companies Swarovski Optik (optical devices) and Tyrolit (abrasives), Swarovski Crystal Business forms the Swarovski Group. A responsible relationship with people and the planet is part of Swarovski’s heritage. Today this legacy is rooted in sustainability measures across the value chain, with an emphasis on circular innovation, championing diversity, inclusion and self-expression, and in the philanthropic work of the Swarovski Foundation, which supports charitable organizations bringing positive environmental and social impact.

Swarovski is an equal opportunity employer. We give our people the guts to celebrate individuality and pride ourselves on creating a workplace where people feel involved, respected, valued, connected, and heard. A place where anyone/everyone belongs. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate based on race, color, religion, marital status, age, national origin, physical or mental disability, medical condition, pregnancy, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under the law of the countries we operate in.

Swarovski is committed to Equal Employment Opportunity for all employees and will take Affirmative Action in those appropriate employment situations. All employment decisions will be made without regard to race, color, religion, age, national or ancestral origin, gender, sexual orientation, marital status, citizenship status, veteran status and disability.

Average salary estimate

$41640 / YEARLY (est.)
min
max
$39600K
$43680K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Retail Sales Consultant - Part Time - Madison Ave - New York, NY, Swarovski

At Swarovski, we believe that innovation meets inspiration, and we're on the lookout for dynamic Retail Sales Consultants to join our Madison Avenue team in New York. As a part-time Sales Consultant, you'll be our brand's ultimate advocate, imparting extraordinary service and an unforgettable experience to our customers. If you're curious and charismatic, this is your chance to help us embed crystal into the hearts and hands of people while working alongside a passionate team that shares your love for fashion and jewelry. Your role will be to guide our customers through their mesmerizing journey, ensuring they create an emotional connection with our products. You’ll anticipate their needs, share styling tips, and showcase our iconic items in a spellbinding way. Offering between $19 - $21 per hour, along with the chance to earn sales incentive bonuses, this position is ideal for those with a keen interest in luxury brands and a strong customer service orientation. Don't miss out on being a part of a globally recognized name where you can learn, grow, and create beautiful moments. Join us, and let a world of wonder await you!

Frequently Asked Questions (FAQs) for Retail Sales Consultant - Part Time - Madison Ave - New York, NY Role at Swarovski
What are the main responsibilities of a Retail Sales Consultant at Swarovski?

As a Retail Sales Consultant at Swarovski, your main responsibilities will include fostering an exceptional customer experience, creating emotional connections with customers, anticipating their needs, providing styling tips, and showcasing our stunning products. You’ll be an integral part of the team, driving sales and ensuring customers leave with more than just a purchase—they’ll take home a memorable experience.

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What qualifications are needed to become a Retail Sales Consultant at Swarovski?

To become a Retail Sales Consultant at Swarovski, applicants should possess an excellent sense of fashion, a genuine passion for the Swarovski brand, and a dedication to delivering exceptional customer service. Previous retail experience is preferred, along with the motivation to meet sales targets and a desire to grow within the company.

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What is the pay range for a Retail Sales Consultant at Swarovski?

The pay range for a part-time Retail Sales Consultant at Swarovski is between $19 and $21 per hour. Additionally, you will have the opportunity to participate in a sales incentive bonus pay program, which allows you to increase your earnings based on performance.

Join Rise to see the full answer
What benefits does Swarovski offer to Retail Sales Consultants?

Swarovski offers a range of benefits for Retail Sales Consultants, including discounts on Swarovski products, an Employee Assistance Program, volunteering leave, and access to learning and development programs. These benefits contribute to a supportive work environment that values individual growth and well-being.

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How does Swarovski promote diversity and inclusion among its Retail Sales Consultants?

Swarovski is committed to creating a workplace where everyone belongs. As a Retail Sales Consultant, you can expect to work in an environment that involves respect, inclusion, and celebration of individuality. The company actively prioritizes diversity and takes affirmative action to support equal opportunity employment for all team members.

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Common Interview Questions for Retail Sales Consultant - Part Time - Madison Ave - New York, NY
How would you create a memorable experience for a customer at Swarovski?

To create a memorable experience at Swarovski, focus on connecting with the customer by actively listening to their needs and preferences. Share inspiring product stories and styling tips, ensuring they feel valued and understood throughout their shopping journey.

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What attracted you to apply for the Retail Sales Consultant position at Swarovski?

Express your genuine passion for the brand and its products. You could mention specific aspects of Swarovski's commitment to quality, innovation, or sustainability that resonate with you and align with your career aspirations in the retail luxury sector.

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How do you handle difficult customers as a Retail Sales Consultant?

Handling difficult customers requires patience and empathy. Listen to their concerns without interruption, validate their feelings, and work collaboratively to find a solution. Emphasize your commitment to customer satisfaction and how you would ensure a positive outcome.

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Can you describe your experience with retail sales?

Share your previous experience in retail sales, focusing on the skills you've developed such as customer engagement, sales techniques, and how you’ve met or exceeded sales targets. Highlight any relevant experiences with high-end retail and how they’ve prepared you for the role at Swarovski.

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What is your understanding of Swarovski's brand values?

Demonstrate your knowledge of Swarovski's heritage, commitment to quality and craftsmanship, and dedication to social responsibility. Discuss how these values align with your personal beliefs and how you would embody them as a Retail Sales Consultant.

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How would you stay motivated and target-driven in a retail environment?

Discuss how setting personal sales goals, seeking feedback, and using performance metrics can help you stay motivated. Also, emphasize your love for the products and the brand, which can naturally drive you to excel in your role as a Retail Sales Consultant.

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What strategies would you use to anticipate customer needs?

Anticipating customer needs involves observing body language and cues, listening actively, and being knowledgeable about the products. Share how you would engage customers in conversation that reveals their desires and preferences to provide personalized recommendations.

Join Rise to see the full answer
Why is customer service important in the luxury retail sector?

Customer service in luxury retail is essential as it transforms a transaction into an experience. Discuss how exceptional customer service fosters brand loyalty, encourages repeat visits, and enhances the overall brand image, particularly in a prestigious brand like Swarovski.

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How would you keep up with the latest trends in fashion and jewelry?

Stay informed about the latest trends by following industry news, subscribing to fashion magazines, and engaging with social media influencers in the fashion and jewelry sectors. Mention how this knowledge can enhance your ability to provide customers with timely and relevant styling advice.

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In your opinion, what makes Swarovski's products unique?

Highlight Swarovski’s dedication to craftsmanship and innovation as well as the uniqueness of their crystal products. Discuss how their rich history, commitment to sustainability, and ability to blend tradition with modern design make their products stand out in the luxury market.

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We are the Master of Light. We offer customers joy by igniting their dreams with beautiful products and a unique journey through luxury. We are a product-led, customer-inspired, and culturally relevant company, with a unique savoir-faire in the ...

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April 9, 2025

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