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Atlassian Jira Developer

  • Jira Configuration: Customize and configure Jira projects, workflows, issue types, fields, and screens to align with business requirements.
  • Integration: Integrate Jira with other tools and systems (e.g., Confluence, Bitbucket, CI/CD tools) to enhance productivity and streamline processes.
  • User Support: Provide technical support to users, troubleshooting issues, and offering solutions to optimize their use of Jira.
  • Training: Conduct training sessions for team members on how to effectively use Jira and its features.
  • Reporting: Create and maintain dashboards and reports to track project progress, team performance, and other key metrics.
  • Collaboration: Work with cross-functional teams to gather requirements and implement solutions that improve workflows and processes.
  • Maintenance: Perform regular system maintenance, updates, and backups to ensure the integrity and security of the Jira environment.
  • Documentation: Maintain comprehensive documentation of configurations, processes, and best practices.
  • Interact with Vendor Support to resolve issues related to Clarity PPM
  • Support and Troubleshoots L1 and L2 tickets raised by End Users.
  • Bachelor Degree or higher in Computer Science or related field.
  • 4-6 + years proven experience as a Jira developer or in a similar role, with a strong understanding of project management methodologies (Agile, Scrum).
  • Atlassian Certified (ACP100)
  • Proficiency in Jira administration, scripting (e.g., Groovy, JavaScript), and familiarity with REST APIs.
  • Strong analytical and problem-solving skills, with the ability to troubleshoot complex issues.
  • Excellent verbal and written communication skills, with the ability to interact effectively with technical and non-technical stakeholders.
  • Strong understanding of database concepts (Oracle, Generic SQL, Relational Modeling/DB Design).
  • Strong Knowledge of Database (SQL/Oracle/PLSQL)
  • Knowledge in system database structure
  • Experience with project management methodologies processes and tools.
  • Excellent troubleshooting skills and techniques.
  • Strong analytical skills.
  • Well-developed ability to priorities activities and resources.
  • Excellent communication and presentation skills – written and verbal.
  • Well-developed interpersonal skills.
  • Ability to interact effectively at different levels within the business.
  • Ability to handle multiple activities simultaneously and operate effectively under pressure.
  • Strong problem-solving skills.

Average salary estimate

$100000 / YEARLY (est.)
min
max
$80000K
$120000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Atlassian Jira Developer, TAWANTECH

Are you ready to take your career to the next level? Join us as an Atlassian Jira Developer! Here at our innovative company, we're on the hunt for a talented individual who is eager to dive deep into the world of Jira configurations, user support, and training. As a key player in our team, you'll customize and configure Jira projects, tailor workflows, and ensure that everything aligns perfectly with our business needs. Your expertise will facilitate seamless integration with tools like Confluence and Bitbucket, boosting productivity across the board. A big part of your role will involve supporting users—troubleshooting their issues and providing solutions to maximize their Jira experience. You'll also have the opportunity to train team members on using Jira effectively, helping us all become more agile and efficient. Reporting will be end-to-end—you’ll create and maintain insightful dashboards to track progress and performance. With your strong communication skills, you’ll work collaboratively with cross-functional teams to refine our processes, maintain documentation, and ensure that our Jira environment is secure and up to date. If you have 4-6 years of experience in a similar role, a solid understanding of project management methodologies, and Atlassian certification, we want to hear from you! Embrace a role that promises not just a job, but a chance to grow and contribute to a dynamic, supportive environment where your skills will truly shine.

Frequently Asked Questions (FAQs) for Atlassian Jira Developer Role at TAWANTECH
What responsibilities does an Atlassian Jira Developer have?

An Atlassian Jira Developer is tasked with a variety of responsibilities designed to optimize the use of Jira across the organization. Key responsibilities include customizing Jira projects, configuring workflows, and troubleshooting user issues. Integrating Jira with other tools, conducting training sessions, and maintaining comprehensive documentation are also vital parts of the role. Additionally, the developer will create dashboards and reports that provide insights into project progress and team performance, ensuring that all systems run smoothly and efficiently.

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What qualifications are needed for an Atlassian Jira Developer position?

To qualify for the position of Atlassian Jira Developer, candidates should hold a Bachelor’s Degree in Computer Science or a related field, complemented by 4 to 6 years of proven experience in Jira development or similar roles. Candidates must also possess Atlassian Certification (ACP100) and showcase proficiency in Jira administration, scripting languages like Groovy or JavaScript, and REST APIs. It's also essential to have strong analytical and problem-solving skills, as well as excellent verbal and written communication abilities.

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How can I prepare for a role as an Atlassian Jira Developer?

Preparing for a role as an Atlassian Jira Developer involves not just understanding the technical aspects of the platform, but also familiarizing yourself with project management methodologies like Agile and Scrum. Gaining experience in configuring Jira, troubleshooting issues, and integrating it with other tools can give you a competitive edge. Additionally, brushing up on your communication skills can help you effectively interact with both technical and non-technical stakeholders, facilitating a smoother workflow.

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What is the career growth potential for an Atlassian Jira Developer?

The career growth potential for an Atlassian Jira Developer is substantial, given the increasing reliance on agile project management tools in various sectors. With experience, developers can progress to senior development roles or transition into project management positions. Additionally, gaining certifications and expanding your skill set in related tools and methodologies can further enhance your career prospects within the IT industry.

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What tools do Atlassian Jira Developers commonly use?

Atlassian Jira Developers commonly use a variety of tools to enhance productivity and streamline processes. Along with Jira itself, familiarity with Confluence, Bitbucket, and CI/CD tools is beneficial. Mastery of scripting languages like Groovy and JavaScript, as well as understanding database concepts and SQL, can greatly contribute to improving project outcomes. Utilizing these tools effectively allows developers to better integrate systems and provide user support.

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Common Interview Questions for Atlassian Jira Developer
Can you explain how you customize Jira to meet business needs?

When asked about customizing Jira for business needs, emphasize your understanding of the specific requirements of the organization. Share examples where you’ve configured workflows, issue types, and fields that improved project management. Mention any challenges you faced and how you overcame them to tailor Jira features effectively.

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Describe a challenging Jira issue you've resolved.

In your answer, detail a specific issue with Jira that required troubleshooting and problem-solving skills. Explain the complexity of the issue, the steps you took to analyze the problem, and how you arrived at a resolution. Highlight any tools or techniques you utilized to resolve the issue efficiently.

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How do you integrate Jira with other tools?

To answer this question, describe your experience with integrating Jira with various tools like Confluence or Bitbucket. Discuss the objectives of the integration, the steps you took, and any specific challenges you encountered. Be sure to highlight the benefits it brought to the users and the organization as a whole.

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How do you provide user support for Jira?

In providing user support for Jira, you should emphasize the importance of communication and understanding user needs. Share your approach to troubleshooting to help users overcome issues. Mention any training sessions or documentation you’ve developed to support users in making the most of Jira’s features.

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What reporting features do you use in Jira?

Discuss your experience with creating and maintaining dashboards in Jira. Share specific metrics you’ve tracked, such as project progress or team performance, and how you tailored reports to meet the needs of different stakeholders. This illustrates your ability to provide valuable insights to the teams.

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What scripting experience do you have related to Jira?

In answering this question, highlight your familiarity with scripting languages like Groovy or JavaScript. Offer specific examples of scripts you’ve written to automate tasks or extend Jira functionalities. This showcases your technical capability and how you applied it to solve problems within Jira.

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How do you stay updated on Jira and Atlassian products?

Mention any resources you use to stay informed about the latest Jira updates, such as blogs, forums, online courses, or certifications. Emphasizing continuous learning illustrates your commitment to professional growth and being on the cutting edge of technology in your field.

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Can you describe your experience with Agile methodologies?

In your response, discuss your understanding and practical experience with Agile methodologies such as Scrum or Kanban. Provide specific examples of projects where you implemented Agile principles, highlighting how they benefited the team and influenced project outcomes.

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How do you prioritize multiple Jira requests from users?

When addressing this question, explain your approach to prioritization based on project urgency and impact on productivity. Discuss any systems or criteria you establish to ensure that users receive timely support while managing workloads effectively.

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What best practices do you follow for maintaining a Jira environment?

Highlight the best practices you adhere to when maintaining a Jira environment, such as regular updates, backups, and documentation. Discuss the importance of security and performance monitoring, indicating your proactive approach to keeping the Jira system in optimal condition.

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Full-time, remote
DATE POSTED
March 19, 2025

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