Social Enterprise Sales and Partnerships Coordinator

As the Social Enterprise Sales and Partnerships Coordinator at Tech Exchange, you will be responsible for developing sales strategies to achieve our annual revenue goal of $600,000 through online marketplaces and bulk sales. You'll also pursue new sales opportunities, manage client relationships, negotiate partnerships, and represent Tech Exchange at community events, all aimed at driving our mission of digital equity.

To apply for the Social Enterprise Sales and Partnerships Coordinator role at Tech Exchange, you should hold a Bachelor's degree in fields such as business administration or nonprofit management. You’ll need 2-5 years of experience in areas like ITAD sales or partnership development, a proven ability to meet sales targets, and excellent communication skills. Proficiency in Salesforce and familiarity with e-commerce platforms like eBay is also important.

Key skills for a Social Enterprise Sales and Partnerships Coordinator at Tech Exchange include strong interpersonal and negotiation abilities, proficiency in using Salesforce and e-commerce platforms, and a passion for digital equity and community impact. Your success will depend on your capability to develop relationships and drive sales in a nonprofit environment.

The work environment for the Social Enterprise Sales and Partnerships Coordinator at Tech Exchange is collaborative and mission-focused. Based in our West Oakland warehouse, you’ll enjoy a schedule of Monday to Friday from 9 AM to 5 PM with the flexibility to work from home one day a week after your first 90 days. Emphasis is placed on teamwork and engagement in community initiatives.

The Social Enterprise Sales and Partnerships Coordinator plays a vital role in Tech Exchange's mission by generating revenue through the ITAD program, engaging businesses and nonprofits as partners, and promoting technological sustainability and equity. Your efforts not only support operational goals but also make a significant impact on the communities we serve.

To develop a sales strategy for Tech Exchange’s ITAD program, start by conducting market research to identify potential customers and competitors. Set clear, measurable goals and focus on building relationships through networking. Utilize e-commerce platforms effectively and analyze past sales data to refine your approach continually.

In my previous role, I established a successful partnership by identifying a nonprofit organization that complemented our mission. I initiated discussions to align our goals, negotiated mutually beneficial terms, and collaborated on joint initiatives which resulted in increased visibility and revenue for both organizations.

To maintain long-term client relationships, I would implement regular check-ins, solicit feedback, and demonstrate ongoing value by sharing insights and updates on new offerings. Personalization of communication and tailored solutions to meet their evolving needs play a key role in fostering loyalty.

I would leverage data analytics to track sales performance metrics and customer feedback, allowing for informed decisions to refine sales strategies. Regularly reviewing these analytics can help identify trends, adapt tactics, and set actionable goals for continuous improvement.

In a prior role, I negotiated a difficult agreement with a vendor over pricing terms. I prepared by researching alternatives and presenting data to support our budget constraints, while also offering potential long-term benefits for their business. This collaborative approach led to a successful compromise that satisfied both parties.

To stay informed about industry trends, I would engage in networking, subscribe to relevant publications, and participate in webinars. Attending industry conferences and connecting with thought leaders on platforms like LinkedIn are also effective methods for gaining insights into emerging opportunities and partnerships.

I prioritize tasks by assessing deadlines and aligning them with the organization's strategic goals. I use project management tools to keep track of progress and deadlines. Regularly updating my to-do list and communicating with my team ensures transparency and helps prevent any bottlenecks.

Tech Exchange's mission is to advance digital equity by repurposing technology and providing resources to underserved communities. In this role, I understand that my efforts in sales and partnerships directly contribute to achieving financial sustainability while helping expand access to technology and training.

I would handle a conflict with a partner organization by first listening actively to their concerns and gathering all relevant information. Then, I would work collaboratively to find a compromise, focusing on maintaining our mutual goals and fostering open communication to prevent future misunderstandings.

I'm motivated to work in the nonprofit sector, especially in digital equity, because I believe that access to technology is essential for all communities. The opportunity to make a tangible impact and support underserved populations resonates deeply with my values, driving me to contribute to meaningful change.