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Global Creative Operations Specialist

Requisition ID:  33560  

 

At Terumo Blood and Cell Technologies, our 7,000+ global associates proud to come to work each day, knowing that what we do impacts the lives of patients around the world. For Terumo, for Everyone, Everywhere.

 

We make medical devices and related products that are used to collect, separate, manufacture and process various components of blood and cells. With our innovative technologies and service offerings, we touch a patient’s life every second of every day and are committed to continuing to increase the number of patients we serve. Advancing healthcare with heart.

 

 

With some of the best and brightest minds in the industry, an unmatched global footprint, comprehensive benefits and a distinct culture, Terumo Blood and Cell Technologies is a great place to work, grow and be part of a team that is focused on making a difference. Join us and help shape wherever we go next. You create your future and ours.

Job Title:  Global Creative Operations Specialist

 

Job Description:

The Global Creative Operations Specialist plays a pivotal role in keeping projects moving inside and outside the Creative team. They coordinate with different teams to make sure that projects start and finish on time, that internal and external reviews happen on time and by all necessary parties and enforce process during projects.

The Global Creative Operations Specialist will function as the “right hand” of the Global Creative Operations Manager, keeping projects running smoothly and making sure the Creative Team has all the details and information needed to complete project work.

Key Responsibilities:

  • Traffic management
    • Build and maintain project schedules based on project input documents and resourcing support from the Global Creative Operations Manager
    • Update project and task statuses in the Project Management platform
    • Schedule and attend all status meetings
    • Keep project schedules up to date based on project and task status
    • Monitor and move forward internal creative routing, following up with reviewers when needed to ensure timely reviews
    • Monitor external reviews with marketers and stakeholders, following up when needed to ensure timely receipt of feedback
    • Review and evaluate feedback on internal and external reviews, making sure it is clear and actionable. When necessary, follow up with commentor to clarify or provide a missing piece of information
    • Make sure marketers and stakeholders provide assets and details needed to move projects forward
    • Monitor review status in the legal and regulatory review process/platform and follow up with content owners to move their assets forward
  • Project Intake and Project Documentation
    • Review project request forms for complete and accurate information and follow up with requestors for missing pieces of information or clarification
    • Schedule Project Kickoff Meetings based on project schedules
    • Ensure Project Input documentation is received and clear before the Project Kickoff meetings
    • Send schedules to stakeholders after the Project Kickoff Meeting
    • Ensure all project documentation (launch forms, campaign input, etc) are received from stakeholders in a timely manner
    • Schedule internal creative reviews, creative presentations with marketers and handoff meetings as needed

Required Qualifications:

  • 4+ years in a creative project manager or creative operations role with an agency or in house creative team
  • Highly organized and detail oriented, with the ability to prioritize work with minimal supervision
  • Experience in a project management platform such as Wrike, Monday, Workfront or similar (Wrike preferred)
  • Clear and concise communicator with experience upholding project process
  • Proactive problem solver who can remove roadblocks before a project timeline is put at risk.
  • Familiarity with Adobe Creative Suite and creative file types
  • Experience with Microsoft products including SharePoint

 

Target Pay Range:  $72,500.00 to $90,600.00  -  Salary to be determined by the education, experience, knowledge, skills, and abilities of the applicant, internal equity, and alignment with market data
Target Bonus on Base:  7.0%

 

At Terumo Blood and Cell Technologies, we provide competitive total reward offerings that consist of compensation, benefits, recognition, along with a wealth of other well-being, work-life and recognition programs which support in unlocking the potential for you and your family. Included in our expansive list of benefits offerings are multiple group medical, dental and vision plans, a robust wellness program, life insurance and disability coverages, also a variety of voluntary programs such as group accident, hospital indemnity, critical illness, pet insurance and much more. To help you save for retirement, we offer a 401(k) plan with a matching contribution and for work-life balance we have vacation and sick time programs for associates. For us, it’s about protecting the personal welfare of our associates and their families, helping to achieve personal goals and offering those extra touches for convenience, security and overall peace of mind.

 

  • Terumo Blood and Cell Technologies is part of Terumo Group, founded in 1921 and headquartered in Tokyo, Japan.
  • In 2019, Terumo Blood and Cell Technologies reached $1 billion in revenue.
  • We employ nearly 7,000 associates globally, with global headquarters in Lakewood, CO, U.S., and regional headquarters in Brussels, Buenos Aires, Singapore and Tokyo.
  • We manufacture devices, disposable sets and solutions at our facilities in Belgium, India, Japan, Northern Ireland, the U.S. and Vietnam. Our global presence enables us to serve customers in more than 130 countries.
  • Our core values help set our direction, guide our actions and keep us true to our corporate mission of contributing to society through healthcare.
    • Respect – Appreciative of others
    • Integrity – Guided by our mission
    • Care – Empathetic to patients
    • Quality – Committed to excellence
    • Creativity – Striving for innovation
  • We contribute to the Leukemia and Lymphoma Society (LLS), raising $1.3 million USD since 2007.

 

We are proud to be an Equal Opportunity Affirmative Action Employer.  All applicants will be afforded equal opportunity without discrimination because of race, color, religion, sex, gender identity or expression, sexual orientation, marital status, order of protection status, national origin or ancestry, citizenship status, age, physical or mental disability unrelated to ability, military status or an unfavorable discharge from military service.

 

Terumo Blood and Cell Technologies is committed to providing a safe, healthy and secure working environment. Our Colorado campus locations are tobacco-free workplaces, and we maintain a drug-free workplace and perform pre-employment substance abuse testing and detailed background verification.

Average salary estimate

$81550 / YEARLY (est.)
min
max
$72500K
$90600K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Global Creative Operations Specialist, Terumo Blood and Cell Technologies

If you are looking to make a real impact in the healthcare sector, consider joining Terumo Blood and Cell Technologies as a Global Creative Operations Specialist. Located in Lakewood, Colorado, Terumo is home to over 7,000 global associates committed to advancing medical technologies and improving patient lives. In this pivotal role, you'll be at the heart of project management within the Creative team, ensuring projects run smoothly and meet deadlines. You will support the Global Creative Operations Manager by coordinating with various teams, managing project schedules, and overseeing internal and external reviews. Your organizational skills will be key to navigating the challenges of creative operations, and your proactive approach will help remove any obstacles that threaten project timelines. This position not only offers the chance to work with innovative technologies but also provides a vibrant workplace culture that prioritizes your professional growth. With responsibilities that include updating project statuses, scheduling meetings, and ensuring clear communication between all parties, you'll play a vital role in shaping the operational success of Terumo's creative endeavors. Join us at Terumo, where we don't just make products; we make a difference every day!

Frequently Asked Questions (FAQs) for Global Creative Operations Specialist Role at Terumo Blood and Cell Technologies
What key responsibilities does a Global Creative Operations Specialist at Terumo Blood and Cell Technologies have?

As a Global Creative Operations Specialist at Terumo Blood and Cell Technologies, you will manage project schedules, conduct internal and external reviews, and facilitate communication between the teams. Your role includes monitoring feedback, ensuring proper documentation, and scheduling essential meetings to keep projects moving smoothly.

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What qualifications are required for the Global Creative Operations Specialist position at Terumo?

To qualify for the Global Creative Operations Specialist position at Terumo Blood and Cell Technologies, candidates should have at least 4 years of experience in creative project management, familiarity with project management platforms like Wrike or Monday, and strong organizational skills. Clear communication and problem-solving abilities are also essential for success.

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How does Terumo Blood and Cell Technologies support its Global Creative Operations Specialists?

Terumo Blood and Cell Technologies offers a robust benefits package that includes competitive salaries, health benefits, retirement plans, and wellness programs. We create environments where Global Creative Operations Specialists can thrive while contributing to meaningful work that impacts patients worldwide.

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What is the work environment like for a Global Creative Operations Specialist at Terumo?

The work environment for a Global Creative Operations Specialist at Terumo Blood and Cell Technologies is vibrant and collaborative. You’ll work closely with talented professionals and receive support from management, all while contributing to innovative projects that improve healthcare outcomes.

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What makes Terumo Blood and Cell Technologies a great place to work for a Global Creative Operations Specialist?

Terumo Blood and Cell Technologies is celebrated for its strong corporate culture, commitment to innovation, and focus on employee well-being. With a clear mission to advance healthcare and a team of passionate individuals, working here as a Global Creative Operations Specialist means being part of something truly impactful.

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Common Interview Questions for Global Creative Operations Specialist
Can you describe your experience with project management tools relevant to the Global Creative Operations Specialist role?

When discussing project management tools, emphasize your experience with platforms like Wrike or Monday. Mention specific projects where you've used these tools to streamline creative operations, track progress, and maintain clear documentation. Provide examples of how these tools helped you manage timelines and stakeholder communications effectively.

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How do you ensure that project deadlines are met without compromising quality?

To ensure deadlines are met while maintaining quality, I prioritize tasks based on urgency and importance. I also leverage check-in meetings and regular updates to monitor progress closely. By fostering open communication among team members, I can identify potential roadblocks early and implement solutions to keep projects on track.

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What strategies do you use to facilitate effective communication among team members?

Effective communication is key in project management. I employ regular status meetings, constructive feedback sessions, and clearly document all communications. I make sure everyone involved is on the same page by encouraging open dialogue and using collaborative tools that enhance visibility.

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Describe a time when you had to manage conflicting feedback from stakeholders.

In instances of conflicting feedback, I take a diplomatic approach by organizing a meeting with all involved parties. I aim to understand each perspective, clarify the goals of the project, and ask for actionable, clear feedback. This approach often leads to productive discussions that help align everyone towards a common goal.

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How do you prioritize your workload as a Global Creative Operations Specialist?

I prioritize my workload by assessing the urgency and importance of each task. I create detailed schedules that include all project deadlines and critical path tasks, regularly re-evaluating them based on project developments to ensure that I stay ahead of potential issues.

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What is your experience with coordinating review processes for creative projects?

I have substantial experience managing review processes by scheduling internal and external review sessions, following up with relevant stakeholders, and ensuring feedback is actionable. I promote collaboration and clarity to ensure that all necessary insights are gathered promptly, thus streamlining the overall process.

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Can you talk about a successful project you managed as a Global Creative Operations Specialist?

When asked about a successful project, I describe an instance where I coordinated a marketing campaign from start to finish. I detail how I utilized project management tools to keep everyone aligned, the obstacles overcome, and the final results achieved, showcasing how my input led to a successful execution.

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How do you handle tight deadlines and last-minute changes to projects?

I stay adaptable and flexible to manage tight deadlines and unexpected changes effectively. I maintain open communication channels, regularly reassess priorities, and collaborate with my team to find solutions without compromising quality or project outcomes.

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What role do you believe a Global Creative Operations Specialist plays in team dynamics?

A Global Creative Operations Specialist plays a vital role in fostering collaboration and ensuring effective communication within the team. By acting as a bridge among creative personnel and stakeholders, I help streamline processes and keep everyone focused on common objectives, ultimately enhancing team dynamics and project success.

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How do you track project progress to ensure timely completion?

I utilize project management tools to update task statuses regularly and monitor progress. I implement check-ins with team members and rely on data dashboards to visualize timelines and deliverables, ensuring proactive adjustments are made to keep projects on schedule.

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Contributing to society through healthcare.

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Full-time, on-site
DATE POSTED
March 29, 2025

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