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Store Lead - South County Center - Full Time image - Rise Careers
Job details

Store Lead - South County Center - Full Time

Location:

Saint Louis, Missouri

Job Summary:

The Store Lead will be responsible for supporting the Store Leadership Team by completing cash-wrap operations, opening and closing procedures, and acting as Leader on Duty (LOD). The Store Lead will represent the brand, operate in a professional manner, engage customers, maintain store standards, and support teamwork and employee development.


Responsibilities:

Key Accountabilities:

  • Assist in developing talent through the training of associates, including giving in-the-moment coaching conversations
  • Partners with Store Manager to address an performance concerns with associates
  • Support and participate in all company training and development initiatives
  • Foster a positive work environment and provides direct, objective feedback in a timely manner
  • Assess performance and provide the appropriate level of feedback on a daily basis and during the annual performance review process
  • Motivate and inspire the associates to build brand loyalty and create a positive store environment for both internal and external customers
  • Model, encourage, and demonstrate exceptional customer service behaviors while on the sales floor and maintain high standards throughout the store while ensuring the integrity of the brand
  • Represent the company in a professional and positive manner
  • Support the management team to maximize productivity through operational and product knowledge, customer service and participating in an completing key store initiatives
  • Participate in the Leader on Duty (LOD) program by providing an exceptional customer shopping experience, and driving store profitability while leveraging payroll
  • Process payroll weekly
  • Modify schedule based on business climate
  • Help maintain a clean, organized, and efficient stockroom, adhering to set policies
  • Ensure Environment (CRE) Standards & Safety requirements are being met

Education and Experience:

  • High school diploma or equivalent
  • 1-3 years previous retail experience
  • Must be at least 18 years of ag

Skills and Behaviors:

  • Excellent customer engagement
  • Must be detail oriented
  • Ability to prioritize tasks
  • Ability to work in team environment
  • Ability to give and receive performance-based feedback
  • Must embrace self-development
  • Must be an effective communicator
  • Must be adaptable and flexible to changing priorities
  • Excellent time management, planning, and organization skills
  • Proficient in Microsoft Office
  • Ability to adapt to and learn internal applications
  • Ability to work a flexible schedule, including weekends, to meet business needs and the PT/FT Availability Requirements set by the Company
  • Ability to maneuver on sales floor and stockroom; climb ladder, lift and carry up to 50 lbs

Average salary estimate

$45000 / YEARLY (est.)
min
max
$40000K
$50000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Store Lead - South County Center - Full Time, The Children's Place

Are you ready to step up your retail game? Join our dynamic team at South County Center as a Store Lead! In this full-time role, you will play a vital part in supporting the Store Leadership Team in Saint Louis, Missouri. Your responsibilities will include managing cash-wrap operations, overseeing the opening and closing procedures, and acting as the Leader on Duty (LOD). This is not just a job; it’s an opportunity to represent our brand professionally and help create a positive shopping environment. You will engage with customers, uphold store standards, and contribute to the development of your fellow associates through training and constructive feedback. Your role will involve inspiring your team, addressing performance concerns, and actively participating in training initiatives. You'll model exceptional customer service, ensuring the best shopping experience for every visitor, and maintain a clean and organized stockroom to maximize productivity. We value your input and expect you to embrace self-development while communicating effectively with your team. If you’re ready to motivate, guide, and lead, we can’t wait to meet you!

Frequently Asked Questions (FAQs) for Store Lead - South County Center - Full Time Role at The Children's Place
What are the main responsibilities of a Store Lead at South County Center?

As a Store Lead at South County Center, your primary responsibilities will involve supporting the Store Leadership Team, managing cash-wrap operations, and acting as the Leader on Duty (LOD). You will also engage with customers, maintain store standards, develop talent by training associates, and foster a positive work environment.

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What qualifications do I need to apply for the Store Lead position at South County Center?

To apply for the Store Lead position at South County Center, you should have a high school diploma or equivalent, along with 1-3 years of previous retail experience. Candidates must be at least 18 years old and possess strong communication, time management, and organization skills. Proficiency in Microsoft Office and adaptability to changing priorities are also essential.

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What skills are important for the Store Lead role at South County Center?

Effective customer engagement, attention to detail, the ability to work as part of a team, and strong feedback communication skills are crucial for the Store Lead role at South County Center. Also, being adaptable, having excellent time management skills, and being proactive in self-development will help you thrive in this position.

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How does the Store Lead contribute to employee development at South County Center?

The Store Lead contributes to employee development at South County Center by training associates, providing timely feedback, and coaching team members during their daily interactions. Additionally, they motivate and inspire their colleagues, helping to foster a culture of growth and improvement within the store.

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What does a typical day look like for a Store Lead at South County Center?

A typical day for a Store Lead at South County Center involves overseeing daily operations, acting in the capacity of Leader on Duty, managing cash-wrap activities, mentoring associates, ensuring customer satisfaction, and maintaining high store standards. Flexibility is key as the role may require adapting to various tasks based on business needs.

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Common Interview Questions for Store Lead - South County Center - Full Time
What leadership qualities do you bring to the Store Lead position?

When answering this question, highlight specific leadership qualities you possess, such as communication skills, the ability to motivate others, and your experience in providing constructive feedback. Providing examples of past experiences will also showcase your capability.

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How do you handle conflict among team members?

Explain your conflict resolution approach, focusing on open communication, addressing issues promptly, and seeking to understand each party's perspective. Emphasize your ability to foster a harmonious work environment while maintaining team morale.

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Can you describe a time when you successfully trained a colleague?

Share a specific example of a training experience where you successfully guided a colleague. Highlight the methods you used, such as hands-on demonstrations or pairing them with you for mentoring, and the positive results that emerged from your efforts.

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How do you prioritize tasks during busy periods?

Discuss your time management strategies, focusing on assessing the importance of tasks and remaining flexible. You can mention how you communicate with your team to delegate responsibilities appropriately.

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What does excellent customer service look like to you?

Define excellent customer service in terms of engagement, attentiveness, and creating a positive shopping experience. Illustrate this by recalling a specific example of when you went above and beyond to assist a customer.

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Describe your experience with sales floor operations.

Discuss your familiarity with sales floor management, including everyday operations such as merchandising, maintaining cleanliness, and understanding customer flow. Share examples of how your actions positively impacted sales or customer satisfaction.

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How do you motivate a team during challenging times?

Explain your approach to maintaining team morale during tough periods. Discuss how you encourage open communication, provide support, and motivate team members by reminding them of their shared goals.

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What strategies do you use to ensure inventory accuracy?

Highlight your experience with inventory management systems and maintaining organization within the stockroom. Discuss your attention to detail and routine checks to ensure that all stock aligns with records.

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How do you keep yourself up-to-date with retail trends?

Talk about resources you use to stay informed about retail trends, such as industry publications, networking events, and online courses. Mention how this knowledge helps you lead your team effectively.

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What do you believe is the most important aspect of a Store Lead’s role?

Reflect on the central responsibilities of a Store Lead, emphasizing customer engagement and team development as key aspects. Explain how these factors contribute to overall store success and customer loyalty.

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The Children’s Place was founded in Hartford, Connecticut in 1969 by David Pulver and Clinton Clark. They began by selling toys, apparel and accessories before deciding that apparel had the most growth potential. By the early 1980s, The Children’...

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Full-time, on-site
DATE POSTED
March 30, 2025

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