Quality Control Reviewer

As a Quality Control Reviewer at The Oakleaf Group, your primary responsibilities will include reviewing previously underwritten loan files for compliance with lender credit guidelines, performing forensic re-underwriting reviews, and analyzing loan documentation. You will also compile and summarize findings into concise reports, ensuring that our clients receive clear and actionable insights on their loan products. Additionally, you will maintain a pipeline of audit reviews, manage timelines to meet production requirements, and communicate your status updates to management.

To qualify for the Quality Control Reviewer position at The Oakleaf Group, candidates should possess a Bachelor’s degree in a related field or equivalent professional experience. A minimum of six years in residential mortgage underwriting is essential, alongside a robust understanding of various industry guidelines including Fannie Mae and Freddie Mac. Strong communication skills and analytical abilities are necessary, as well as proficiency in tools like Salesforce, Excel, and Word, although the latter is not mandatory.

Essential skills for a Quality Control Reviewer at The Oakleaf Group include a comprehensive understanding of residential mortgage loan practices, an analytical mindset for examining financial documents, and exceptional written and verbal communication capabilities. A familiarity with USPAP guidelines regarding appraisal deficiencies and the ability to operate under deadlines will be critical to success in this role. Collaboration with a team while providing high-quality client service is also important.

Yes, the Quality Control Reviewer position at The Oakleaf Group is entirely remote. Candidates will have the flexibility to work from their home office, which allows experienced professionals to thrive in a comfortable environment while efficiently managing their audit workloads. The role can be performed effectively amidst a moderate home setting, fostering a balance between professional responsibilities and personal comfort.

The salary range for a Quality Control Reviewer at The Oakleaf Group is between $47 and $50 USD per hour, depending on the candidate’s individual skills and experience. In addition to competitive pay, Oakleaf also offers healthcare benefits that include health, dental, and vision plans, making this position not only rewarding in terms of work but also in terms of overall employee wellbeing.

In answering this question, reflect on your specific experiences in residential mortgage underwriting. Highlight the types of loans you have worked with, the underwriting guidelines you followed, and any key metrics or outcomes from your previous work. Be sure to link your experience to the requirements at The Oakleaf Group, illustrating how your background prepares you for success in this role.

Forensic underwriting involves reviewing and analyzing loan files to ensure compliance with legal and regulatory standards, as well as identifying any forms of misrepresentation. This process is essential at The Oakleaf Group as it helps maintain loan quality and protects against potential losses for our clients. Articulate how your understanding and experience in forensic underwriting can contribute positively to the company’s goals.

Share specific strategies you use to prioritize tasks and manage your time effectively. Discuss any tools or methodologies that help you stay organized and responsive. It's important to convey that you can maintain quality work under pressure, just as you would be expected to do as a Quality Control Reviewer at The Oakleaf Group.

Identify and describe specific types of misrepresentations you have encountered in your past work, such as inflated income or misclassified asset types. Draw from your experience to explain how you identified these issues and what measures you imposed to address them. Relate this back to how you can apply this insight at The Oakleaf Group.

Discuss the methodologies you use for cross-verifying data, such as conducting thorough reviews, utilizing third-party tools, and peer collaborate. Detail how you write up your findings in a manner that is clear and effective for clients at The Oakleaf Group, maintaining high standards for quality.

Speak about your understanding of the Uniform Standards of Professional Appraisal Practice (USPAP) and how they play a role in your work. Cover the importance of adhering to these standards in ensuring appraisal quality, which is vital for the Quality Control Reviewer role at The Oakleaf Group.

Mention specific tools you've used, such as Salesforce, Excel, and any industry-specific software for auditing loan documentation. Describe how these tools contribute to your efficiency and accuracy in loan appraisals and quality reviews, linking it back to the expectations at The Oakleaf Group.

Express your belief that attention to detail is paramount, as small errors can have substantial ramifications in mortgage underwriting. Highlight how this quality, combined with strong analytical skills and communication abilities, makes for a successful Quality Control Reviewer at The Oakleaf Group.

Stress the importance of clear and consistent communication, utilizing tools like emails, video calls, and project management applications. Offer examples of how you’ve successfully collaborated on projects remotely, ensuring alignment and transparency within teams, particularly in the context of your work with The Oakleaf Group.

Express your admiration for The Oakleaf Group’s client-focused approach and commitment to excellence in the mortgage industry. Share how their values resonate with your career aspirations and how you believe your background makes you a perfect fit for the team.