Description
Why Join Marshall+Sterling?
As a 100% employee-owned company with roots dating back to 1864, Marshall+Sterling offers the strength of a time-tested organization and the energy of an ownership-driven culture. Guided by our mission to empower clients to predict, prepare for, and preempt risk, we are relentlessly focused on helping people and businesses protect what matters most — so they can move forward with confidence. Our vision of creating a future that’s safer and more secure drives everything we do.
Innovation is not optional here — it's imperative. We constantly seek better, smarter ways to serve our clients and improve as a company. Collaboration is at our core, because we know we are stronger together — across teams, with our clients, and in the communities we serve. Our employee-owners are not only valued and empowered, but also directly invested in our collective success.
At Marshall+Sterling, you’re not just joining a company — you’re joining an inclusive culture built on integrity, impact, and people-first values. Your ideas matter, your growth is prioritized, and your work helps shape a more secure future for all.
Description
We’re looking for a knowledgeable and service-driven Client Service Specialist to join our VI Division team. In this role, you’ll build strong client relationships, deliver excellent service, and support agency growth through smart coverage solutions and client retention strategies.
Requirements
Total Rewards Package:
Compensation: $47,500-$52,500 annual salary, paid on an hourly basis. Based on experience, education, and work location.
Benefits: Comprehensive package including Medical, Dental, Vision, 401(k) with match, Generous Paid Time Off (PTO), thirteen paid holidays, company-paid life insurance for you and your dependents, employee assistance fund and programs, wellness perks, and more!
Employee Stock Ownership Program
As a 100% employee-owned company, Marshall+Sterling offers you the unique opportunity to build long-term wealth while growing your career. Here’s what makes our ESOP so valuable.
For more information on our culture and benefits, please visit us at : Careers - Marshall+Sterling
MS24
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If you're passionate about building relationships and making a difference, then the Client Service Specialist position at Marshall+Sterling might just be the perfect fit for you! As a 100% employee-owned company that has stood the test of time since 1864, we pride ourselves on our innovative and collaborative culture. In this role, you’ll engage with clients on a daily basis, ensuring that they feel confident in their insurance coverage and empowered to manage their risks effectively. Your knack for understanding clients' needs will drive you to provide tailored insurance solutions, whether it's recommending upgrades, delivering exceptional service, or responding promptly to inquiries. We want you to see each interaction as a chance to deepen the relationship and create value—whether that's through upselling or generating referrals. You’ll work closely with brokers and underwriters, helping to negotiate the best terms and coverage options available. To be successful in this collaborative environment, you'll need an active insurance license (or be ready to obtain one), and be proficient with AI tools and Microsoft Office. You’ll also bring your experience in the insurance field along with stellar communication skills. At Marshall+Sterling, your contributions are appreciated, and you'll enjoy a comprehensive benefits package that truly delivers. Together, let’s create a safer future for all.
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