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Sales Operations Specialist

Are you looking to grow your career as a Sales Operations Specialist with a market leading software solution company? Do you thrive in leading projects through strategic thinking, problem solving, driving workflow process and efficiencies? Come join us!

About the Role

In this opportunity as Sales Operations Specialist you will: 

  • Support achievement of regional sales goals and operating efficiencies. Drive discussions for Go to market review aiming to optimize the cost of sale and increase sales attainment.
  • Partner with internal teams (such as Finance, HR, Marketing, Customer to Cash and others) to implement the commercial plan defined with the business. Establish and manage internal committees to increase the alignment level on the organization.
  • Provides input and drive operational process for territory analysis, quota setting and compensation planning to Sales leadership. Manage the quota setting definition by sales rep and compensation implementation processes.
  • Design and drive discussions to implement improvements on the sales compensation models and recognition programs. Analyze and approve additional rewards for all the businesses in the Region to enhance sales performance.
  • Drive global consistency of the sales process and negotiate agreed variances via global process forums.
  • Creates and maintains the operating rhythm for each business in the Region, ensuring pipeline and forecast management to enforce great discipline within the business management model.
  • Act as a focal point for performing impact analysis of sales initiatives for the business leaders.
  • Manage key relationships with central teams, corporate functions and go to market teams.
  • Drives improvements in processes and tools, including capability measuring, performance tracking, account planning, opportunity management, etc.
  • Collaborate with the business to define training and communication materials appropriate to the successful deployment of sales strategy and procedures.

About You

You are a fit for the role of Sales Operations Specialist if your background includes:

  • Previous experience with sales operations teams and structures/sales excellence in multinational companies.
  • Previous experience working in the technology sector is highly desirable.
  • Previous experience in driving sales forecasts to lead the company to exceed its targets.
  • A completed undergraduate degree is mandatory, and an MBA/postgraduate degree is desirable.
  • Fluent English is a must.

#LI-KN1

O que iremos te oferecer?
 

Você irá se juntar a uma empresa com ambiente de trabalho inclusivo, comprometida com seu desenvolvimento profissional e pessoal por meio de:

  • Modelo de trabalho híbrido: Adotamos o modelo de trabalho híbrido e flexível (de 2 a 3 dias por semana no escritório, dependendo da função), oferecendo uma experiência que proporciona conexão das equipes de maneira digital e fisicamente.

  • Wellbeing: plano de benefícios abrangente que inclui assistência médica e odontológica, acesso a plataformas de bem-estar físico e psicológico, benefício flexível de vale alimentação ou refeição.  Férias flexíveis, dois dias de folga para saúde mental em toda a empresa; trabalho remoto por até 8 semanas em um ano, sendo que 4 dessas semanas podem ser fora do país e as demais no país, e programas de incentivo aos funcionários. Programa de Apoio ao Colaborador com recursos para o bem-estar mental, físico e financeiro.

  • Cultura: empresa globalmente reconhecida e premiada por igualdade, diversidade e inclusão, flexibilidade, equilíbrio entre vida pessoal e profissional e muito mais.

  • Aprendizado e desenvolvimento: Acesso ao LinkedIn Learning; Talent Marketplace interno com oportunidades de trabalhar em projetos de diferentes equipes; plano de mentoria e Ten Thousand Coffees Thomson Reuters, programa de conversa com líderes.

  • Impacto social: quatro grupos de recursos empresariais orientados por funcionários; dois dias de voluntariado remunerado anualmente; iniciativas ambientais, sociais e de governança (ESG) para impacto local e global.

  • Trabalho com propósito: ajudamos nossos clientes a buscar justiça, verdade e transparência. Juntos, com os profissionais e as instituições que atendemos, ajudamos a defender o estado de direito, a fazer girar as engrenagens do comércio, a capturar agentes mal-intencionados, a relatar os fatos e a fornecer informações confiáveis e imparciais a pessoas de todo o mundo.

Como uma empresa global, contamos com a diversidade de culturas e pensamentos para atingir nossos objetivos. Para garantir que possamos fazer isso, buscamos talentos qualificados em nossas operações em todo o mundo, independentemente de raça, cor, gênero, nacionalidade, religião, deficiência, idade, estado civil ou qualquer outra classificação protegida pela legislação nacional ou local. Temos orgulho de sermos um empregador que oferece oportunidades iguais de emprego.
 

 Ao clicar em “Candidatar-se”, será iniciado o processo de envio de uma candidatura. Se tiver alguma dúvida antes de clicar em “Candidatar-se”, entre em contato com o recrutador.
 





Do you want to be part of a team helping re-invent the way knowledge professionals work? How about a team that works every day to create a more transparent, just and inclusive future? At Thomson Reuters, we’ve been doing just that for almost 160 years. Our industry-leading products and services include highly specialized information-enabled software and tools for legal, tax, accounting and compliance professionals combined with the world’s most global news services – Reuters. We help these professionals do their jobs better, creating more time for them to focus on the things that matter most: advising, advocating, negotiating, governing and informing.

We are powered by the talents of 26,000 employees across more than 70 countries, where everyone has a chance to contribute and grow professionally in flexible work environments that celebrate diversity and inclusion. At a time when objectivity, accuracy, fairness and transparency are under attack, we consider it our duty to pursue them. Sound exciting? Join us and help shape the industries that move society forward. 

Accessibility 

As a global business, we rely on diversity of culture and thought to deliver on our goals. To ensure we can do that, we seek talented, qualified employees in all our operations around the world regardless of race, color, sex/gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status, or any other protected classification under applicable law. Thomson Reuters is proud to be an Equal Employment Opportunity/Affirmative Action Employer providing a drug-free workplace.

We also make reasonable accommodations for qualified individuals with disabilities and for sincerely held religious beliefs in accordance with applicable law.

Protect yourself from fraudulent job postings click here to know more.

More information about Thomson Reuters can be found on https://thomsonreuters.com.

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What You Should Know About Sales Operations Specialist, Thomson Reuters

As a Sales Operations Specialist at Thomson Reuters in São Paulo, you'll step into a dynamic role that combines strategic thinking with operational excellence. If you enjoy driving projects and enhancing workflows, then this opportunity is tailored just for you. Your primary focus will be to support regional sales goals and improve operational efficiencies, working closely with various internal teams like Finance, HR, and Marketing to implement the business's commercial plan. You will be the key player in establishing internal committees that foster alignment across the organization. Your expertise will contribute to analyzing territory and quota settings, shaping compensation planning, and optimizing sales compensation models to elevate team performance. You are not just crunching numbers; you're driving impactful discussions that influence corporate sales strategies and support overall business objectives. The ideal candidate possesses a rich background in sales operations within multinational firms, preferably in the tech sector, and is adept at analyzing sales forecasts and leading teams to success. A completed undergraduate degree is mandatory, with an MBA as a bonus, while fluency in English is essential for collaboration. Join us at Thomson Reuters, where we help professionals make informed decisions by providing comprehensive solutions that redefine the way they work. Let’s transform the future together!

Frequently Asked Questions (FAQs) for Sales Operations Specialist Role at Thomson Reuters
What are the main responsibilities of a Sales Operations Specialist at Thomson Reuters?

The Sales Operations Specialist at Thomson Reuters is responsible for supporting regional sales goals, ensuring operational efficiencies, and collaborating with various internal teams to implement the commercial plan. This includes managing quota definitions, developing compensation plans, and improving sales processes, all while maintaining strong relationships with central teams and corporate functions.

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What qualifications are necessary for the Sales Operations Specialist position at Thomson Reuters?

To be considered for the Sales Operations Specialist role at Thomson Reuters, candidates should have previous experience in sales operations or sales excellence preferably within the technology sector. A completed undergraduate degree is mandatory, while an MBA or postgraduate qualification is highly desirable. Fluency in English is also required to effectively collaborate with a diverse team.

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How does the Sales Operations Specialist contribute to sales performance at Thomson Reuters?

The Sales Operations Specialist contributes to sales performance at Thomson Reuters by analyzing sales forecasts, managing territory quotas, and designing outreach strategies that optimize the sales process. They also provide insights to enhance sales compensation models and recognition programs, ultimately driving sales attainment and operational efficiency.

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What is the work environment like for a Sales Operations Specialist at Thomson Reuters?

The work environment for a Sales Operations Specialist at Thomson Reuters is inclusive and collaborative, promoting both personal and professional development. The hybrid work model allows flexibility with a balanced mix of in-office and remote work, fostering connection and teamwork within a diverse workplace focused on impactful solutions.

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What opportunities for professional development are available to the Sales Operations Specialist at Thomson Reuters?

At Thomson Reuters, Sales Operations Specialists have outstanding opportunities for professional development, including access to LinkedIn Learning, mentorship programs, and participation in various internal projects. The company values continuous learning and offers a supportive culture that empowers individuals to grow their skills and advance in their careers.

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Common Interview Questions for Sales Operations Specialist
How do you prioritize tasks as a Sales Operations Specialist?

When prioritizing tasks as a Sales Operations Specialist, focus on aligning your priorities with regional sales goals and key projects that have the most significant impact on operational efficiency. Use project management tools to keep track of deadlines, and regularly communicate with your team to ensure everyone is on the same page.

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Can you describe your experience with compensation planning?

Certainly! Discuss your previous experience analyzing sales compensation structures, your role in developing effective compensation plans, and how you collaborated with sales leadership to enhance these frameworks. Be specific about any performance metrics you used to assess the effectiveness of these compensation models.

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How do you approach collaboration with different internal teams?

I approach collaboration by actively involving stakeholders from various departments in discussions early on, understanding their objectives, and ensuring open communication throughout the process. I believe in building strong relationships and utilizing tools for transparency to facilitate teamwork and align our goals.

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What strategies have you used for sales forecasting?

In my previous roles, I employed both historical data analysis and market trend assessments to create accurate sales forecasts. Additionally, I utilized input from sales teams to gain insights and ensure forecasts were realistic. Adapting forecasts regularly based on recent data has proven essential in keeping the company ahead of its targets.

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What tools and technologies have you used in sales operations?

I have used a variety of sales technologies such as CRM systems, analytics platforms, and project management tools. I’m proficient in using platforms like Salesforce for pipeline management and analyzing sales data, as well as implementing tools to streamline processes and improve sales workflows.

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How do you measure operational efficiency in sales processes?

Measuring operational efficiency involves tracking key performance indicators (KPIs) such as sales cycle length, win rates, and quota attainment. I analyze these metrics to identify bottlenecks in the sales process and recommend improvements that reduce friction and enhance overall productivity.

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Describe a time you led a project that improved sales performance.

Share an example where you identified a gap in the sales process and initiated a project to address it. Detail the steps taken, the collaboration with stakeholders, and the measurable improvements in sales performance that resulted from your efforts.

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How would you handle conflicts between sales and finance teams?

I would address conflicts by facilitating a meeting between the teams to openly discuss their concerns and objectives. Understanding each team's perspective allows me to mediate and find a common ground, ensuring a resolution that aligns with the company's goals while maintaining team dynamics.

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What techniques do you utilize to ensure sales goals are met?

I prioritize setting clear, achievable targets tied to performance metrics. Implementing regular check-ins and reviews of sales progress encourages accountability, while also providing opportunities for coaching and support to keep the team motivated and focused on their objectives.

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How do you stay updated with industry trends impacting sales operations?

I regularly engage with industry publications, attend webinars, and network with peers in professional organizations. Staying involved with market trends equips me to anticipate changes and adapt strategies that align with the evolving demands of sales operations.

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Thomson Reuters (NYSE / TSX: TRI) informs the way forward by bringing together the trusted content and technology that people and organizations need to make the right decisions. The company serves professionals across legal, tax, accounting, compl...

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DATE POSTED
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