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Facility Maintenance Manager, Fulfillment Operations

ABOUT THRIVE MARKET


Thrive Market was founded in 2014 with a mission to make healthy and sustainable living easy and affordable for everyone. As an online, membership-based market, we deliver the highest quality healthy, and sustainable products at member-only prices, while matching every paid membership with a free one for someone in need. Every day, we leverage innovative technology and member-first thinking to help our over 1,600,000+ members find better products, support better brands, and build a better world in the process. We are also a Certified B Corporation, a Public Benefit Corporation, and a Climate Neutral Certified company.


Join us as we bring healthy and sustainable living to millions of Americans in the years to come.


THE ROLE


The Facility Maintenance Supervisor is responsible for overseeing the installation, maintenance, repair, and operation of conveyor systems and associated equipment. This role ensures that the conveyor systems are operating at peak efficiency, minimizing downtime, and maximizing productivity. The supervisor leads a team of mechanics and technicians, providing guidance, troubleshooting expertise, and ensuring adherence to safety and quality standards.


KEY RESPONSIBILITIES
  • Lead, manage, and mentor a team of conveyor mechanics and technicians.
  • Must be able to diagnose and repair electrical, and pneumatic issues in conveyor systems.
  • Assign tasks, set priorities, and ensure work is completed efficiently and safely.
  • Conduct performance evaluations, provide training, and foster skill development for team members.
  • Ensure the team adheres to company policies, safety regulations, and industry best practices.
  • Oversee the routine maintenance and troubleshooting of conveyor systems, including belts, motors, drives, rollers, sensors, and control systems.
  • Ensure proper lubrication, cleaning, and adjustment of components to prevent breakdowns.
  • Coordinate the scheduling of preventive maintenance and repairs to minimize downtime.
  • Supervise the installation of new conveyor systems or upgrades to existing systems.
  • Work with engineering teams to design and implement system modifications or improvements.
  • Ensure new installations meet operational and safety standards.
  • Promote and enforce safety practices and protocols in all maintenance and repair activities.
  • Conduct safety inspections of equipment and work areas, and implement corrective actions as needed.
  • Ensure compliance with all local, state, and federal regulations related to conveyor systems and maintenance operations.
  • Oversee the inventory of spare parts, tools, and equipment required for conveyor system maintenance.
  • Order and manage replacement parts, ensuring the availability of critical components.
  • Track and manage maintenance-related expenses within budget.
  • Maintain accurate records of maintenance activities, repairs, inspections, and parts usage.
  • Prepare and submit regular reports on the status of conveyor systems, maintenance schedules, and completed work.
  • Provide recommendations for improvements or upgrades to enhance system performance.
  • Identify opportunities to improve system reliability, efficiency, and safety.
  • Implement process improvements and recommend technology upgrades to reduce costs and enhance operational efficiency.
  • Partner with Senior Leader Peers on all FC continuous improvement planning and execution.
  • Provide expertise recommendations to the FC Senior team on problem diagnosis, root cause findings, preventive and predictive maintenance.
  • Stay current on industry trends, equipment advancements, and best practices.


KEY QUALIFICATIONS & REQUIREMENTS
  • High school diploma or equivalent required; technical certification in mechanical or electrical engineering, industrial maintenance, or a related field preferred.
  • Minimum of 5 years of experience in conveyor system maintenance, mechanical repair, or a related field, with at least 2 years in a supervisory role.
  • Experience with a variety of conveyor systems (e.g., belt conveyors, roller conveyors, automated guided vehicles) and components.
  • Strong understanding of aisle connections within the conveyor systems.
  • Strong mechanical, electrical, and troubleshooting skills.
  • Familiarity with PLCs (Programmable Logic Controllers) and automation systems.
  • Experience with water main, fire suppression, HVAC, generator, and electrical systems.
  • Excellent leadership, communication, and interpersonal skills.
  • Ability to prioritize and manage multiple tasks and projects.
  • Strong organizational skills and attention to detail.
  • Certified Maintenance Manager (CMM) or similar certification (preferred).
  • OSHA 30-hour certification or equivalent safety training.


PREFERRED CERTIFICATIONS
  • OSHA 30 Certification
  • Journeyman Electrician or similar trade license
  • Six Sigma / Lean Manufacturing Training
  • NFPA 70E / Arc Flash Safety


PHYSICAL REQUIREMENTS & WORK ENVIRONMENT
  • Ability to lift and carry up to 50 pounds.
  • Comfortable working in environments with varying temperatures, noise levels, and industrial hazards.
  • Ability to climb ladders, work at heights, and access confined spaces as needed.
  • Industrial or warehouse settings.
  • May involve exposure to hazardous materials and machinery, requiring adherence to safety standards.
  • Shift work may be required, including evenings, weekends, and holidays, depending on operational needs.


BELONG TO A BETTER COMPANY
  • Comprehensive health benefits (medical, dental, vision, life, and disability)
  • Competitive pay + equity
  • Multiple work schedules available
  • Opportunities for advancement. We have programs that will start you on a path and train you along the way
  • Coverage for Life Coaching & Therapy Sessions on our holistic mental health and well-being platform
  • Free Thrive Market membership and discount on private label products
  • Casual atmosphere and great people to work with

We're a community of more than 1 Million + members who are united by a singular belief: It should be easy to find better products support better brands, make better choices, and build a better world in the process.

At Thrive Market, we believe in building a diverse, inclusive, and authentic culture. If you are excited about this role along with our mission and values, we encourage you to apply.

Thrive Market is an EOE/Veterans/Disabled/LGBTQ employer

At Thrive Market, our goal is to be a diverse and inclusive workplace that is representative, at all job levels, of the members we serve and the communities we operate in. We’re proud to be an inclusive company and an Equal Opportunity Employer and we prohibit discrimination and harassment of any kind. We believe that diversity and inclusion among our teammates are critical to our success as a company, and we seek to recruit, develop and retain the most talented people from a diverse candidate pool. If you’re thinking about joining our team, we expect that you would agree!

If you need assistance or accommodation due to a disability, please email us at eoe@thrivemarket.com and we’ll be happy to assist you.

Ensure your Thrive Market job offer is legitimate and don't fall victim to fraud. Thrive Market never seeks payment from job applicants. Thrive Market recruiters will only reach out to applicants from an @thrivemarket.com email address. For added security, where possible, apply through our company website at www.thrivemarket.com.

© Thrive Market 2025 All rights reserved.


JOB INFORMATION
  • Compensation Description - The starting salary range for this position is between $100K - $120K
  • Salary may increase over time based upon: skill, level of responsibility, additional duties, seniority, quantity or quality of production or other legitimate, business-related factors.
  • Total Compensation includes Base Salary, Stock Options, Health and Wellness Benefits, Flexible PTO, and more!


#LI-MR1

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CEO of Thrive Market
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Nick Green
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What You Should Know About Facility Maintenance Manager, Fulfillment Operations, Thrive Market

At Thrive Market, we're on a mission to make healthy living accessible for all, and as a Facility Maintenance Manager for Fulfillment Operations in Batesville, IN, you'll play a vital role in supporting this vision. In this engaging position, you’ll oversee the team responsible for the installation, maintenance, and repair of our conveyor systems and associated equipment. Imagine leading a skilled group of mechanics and technicians, ensuring everything runs at peak efficiency and that our productivity remains top-notch. You’ll be diagnosing and resolving mechanical and electrical issues, while also promoting a culture of safety and teamwork. From managing routine checks to scheduling preventive maintenance, your responsibilities will be diverse and essential while you maintain compliance with regulations and implement improvements. With over five years of experience in conveyor system maintenance and strong leadership skills, you’ll guide your team on their journey toward professional growth. Your commitment to excellence will not only keep our operations running smoothly but will also contribute to the sustainable and healthy lifestyle we advocate for at Thrive Market. Join us and help inspire millions to make better choices every day!

Frequently Asked Questions (FAQs) for Facility Maintenance Manager, Fulfillment Operations Role at Thrive Market
What are the key responsibilities of a Facility Maintenance Manager at Thrive Market?

As a Facility Maintenance Manager at Thrive Market, your key responsibilities include overseeing the maintenance and repair of conveyor systems and associated equipment, leading a team of mechanics, ensuring compliance with safety standards, coordinating preventive maintenance schedules, and staying updated on industry best practices to optimize system performance.

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What qualifications are required for the Facility Maintenance Manager position at Thrive Market?

Thrive Market's Facility Maintenance Manager role requires a high school diploma or equivalent, preferably with technical certification, and a minimum of five years of experience in conveyor system maintenance, with at least two years in a supervisory role. A strong understanding of mechanical and electrical systems, along with leadership and communication skills, are also essential.

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What skills should a candidate possess for the Facility Maintenance Manager role at Thrive Market?

Candidates for the Facility Maintenance Manager position at Thrive Market should have strong mechanical and electrical troubleshooting skills, familiarity with conveyor systems, leadership capabilities, and the ability to manage multiple tasks efficiently. Attention to detail and commitment to safety practices are also critical.

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How does Thrive Market promote safety in the Facility Maintenance Manager role?

Thrive Market prioritizes safety within the Facility Maintenance Manager role by expecting adherence to safety regulations, regular inspections of work areas, and implementation of safety protocols during maintenance activities. You will lead efforts to ensure a safe working environment for your team.

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What will the work environment be like for a Facility Maintenance Manager at Thrive Market?

The work environment for a Facility Maintenance Manager at Thrive Market will be dynamic, involving industrial settings where you'll be exposed to varying temperatures and noise levels. The role may require you to work at heights and in confined spaces, so adherence to safety standards is crucial for both your safety and that of your team.

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Common Interview Questions for Facility Maintenance Manager, Fulfillment Operations
Can you describe your experience with conveyor systems?

When answering this question, highlight specific projects or roles where you've worked with various types of conveyor systems, detailing your responsibilities and the outcomes of those experiences. Discuss any troubleshooting or maintenance tasks you've performed and how they contributed to the operational efficiency.

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How do you ensure safety within your maintenance team?

Explain your approach to safety by discussing procedures you've put in place, training you’ve conducted, and how you stay current with safety regulations. Offer examples of how you've enforced safety measures and fostered a culture of safety among your team.

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What strategies do you use for managing a diverse team of technicians?

Focus on communication and mentorship as key strategies for managing a diverse team. Share how you assess individual strengths, create development plans, and facilitate collaborative projects to ensure each team member feels valued and motivated.

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How do you prioritize tasks in a fast-paced maintenance environment?

Discuss your methods for assessing urgency and importance, using tools like maintenance schedules or performance metrics. Give examples of how you balance immediate repairs against long-term projects to maintain efficiency.

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What experience do you have in budgeting maintenance operations?

Share any prior experiences where you've tracked expenses related to maintenance, managed budgets effectively, and made cost-saving recommendations. Discuss how you've balanced quality and cost in your decision-making processes.

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Describe a challenging maintenance issue you've faced and how you resolved it.

Use the STAR method (Situation, Task, Action, Result) to structure your answer. Clearly outline the challenge, your role in addressing it, the steps you took, and the ultimate result. This will demonstrate your problem-solving abilities and technical skills.

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How familiar are you with PLCs and automation systems?

Discuss your experiences with PLCs, highlighting specific systems or projects. Explain any troubleshooting or programming tasks you've undertaken, showcasing your understanding of their impact on conveyor system performance.

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What maintenance practices do you believe are essential for preventing system breakdowns?

Share your insights on preventive maintenance practices, emphasizing regular inspections, lubrication, and timely repairs. Mention specific techniques you have used to enhance system reliability and reduce downtime.

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Can you provide an example of a successful improvement you've implemented in maintenance operations?

Describe a particular improvement initiative you led, discussing the objective, steps taken, and results achieved. Highlight metrics that demonstrate how the initiative positively impacted operational efficiency or safety.

Join Rise to see the full answer
How do you stay updated with industry trends and advancements?

Mention specific industry publications, webinars, or training programs you follow or participate in. Emphasize your proactive approach to learning about new technologies, best practices, and compliance requirements to ensure continuous improvement within your maintenance practices.

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To make healthy living easy and affordable for everyone.

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Full-time, on-site
DATE POSTED
April 11, 2025

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