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Executive Assistant

Overview

Who we are

Collaborative. Respectful. A place to dream and do. These are just a few words that describe what life is like at Toyota. As one of the world’s most admired brands, Toyota is growing and leading the future of mobility through innovative, high-quality solutions designed to enhance lives and delight those we serve. We’re looking for diverse, talented team members who want to Dream. Do. Grow. with us.

An important part of the Toyota family is Toyota Financial Services (TFS), the finance and insurance brand for Toyota and Lexus in North America. While TFS is a separate business entity, it is an essential part of this world-changing company- delivering on Toyota's vision to move people beyond what's possible. At TFS, you will help create best-in-class customer experience in an innovative, collaborative environment.

To save time applying, Toyota does not offer sponsorship of job applicants for employment-based visas or any other work authorization for this position at this time. 

Who we’re looking for 

Toyota’s Financial Services Data & Technology department is looking for a passionate and highly motivated Executive Administrative Assistant to support the Group Vice President and Chief Information Officer (CIO) and select other executives.  

 
The primary responsibility of this role is to provide administrative support to the Chief Information Officer (CIO), VP, Analytics, and VP, Data & Technology Business Operations along with their team while also providing ad hoc coordination on a variety of topics as needed. 

 

The successful candidate will possess:  

  • Demonstrated ability to operate in a high pressure, deadline driven environment and handling/prioritizing multiple requests with speed and accuracy.  

  • Demonstrated ability to learn the working style, preferences, and priorities of the supported executives, including anticipating needs as well as working independently with minimal direction. 

  • Demonstrated ability to exhibit good judgment when fulfilling tasks ranging from simple to complicated and in prioritizing competing demands and requests.  

  • Excellent written and verbal communication skills; ability to communicate effectively.  

  • High-energy, self-motivated, and professional with strong initiative for improving processes.  

  • Proven ability to be discreet and sensitive in dealing with matters of a confidential, sensitive, or of a private nature.  

  • Ability to build relationships with a broad audience both internal and external to TFS.  

 

This position is based in Plano, Texas.  The selected candidate will be expected to reside within commutable distance of this location.  

 

What you’ll be doing  

  • Manage and maintain the assigned executives’ calendar and schedule; schedule and coordinate meetings, including conference room scheduling. 

  • Coordinate and schedule travel arrangements for assigned executives’, including creating a travel agenda; arrange necessary catered meals and setup/cleanup for meetings; coordinate and schedule departmental meetings and team building events, etc.  

  • Receive and respond to calls directed to the assigned executives and effectively screen incoming calls. 

  • Exercise discretion and common sense as to the urgency of calls. Respond to calls, as directed, in a timely and courteous manner and provide information and assistance as necessary. 

  • Draft department correspondence and communication as directed by assigned executives; prepare presentations, spreadsheets, flowcharts and other general business documentation; receive and prioritize assigned executives’ mail; perform other various tasks. 

  • Administrative functions such as scanning, photocopying, faxing. 

  • Maintain confidential files for the assigned executives. 

  • Prepare and submit expense reports for the assigned executives assuring timely submission and accurate documentation. 

  • Update/print meeting documents and pick up visitors from the lobby.  Proactively send visitor names to the security desk. 

  • Assist with day-to-day administration, including morning huddles with CIO and weekly huddles with the team. 

 

What you bring  

  • Strong experience in supporting multiple executives from an administration perspective.    

  • Advanced proficiency with Microsoft applications (Word, Excel, PowerPoint, Outlook, Teams).   

  • Experience coordinating logistics for meetings and conferences.   

  • Experience scheduling/coordinating travel.   

  • Experience with reconciling expenses/expense reports.   

  • Meticulous attention to detail and accuracy while maintaining high quality work in a fast-paced environment.   

  • Excellent interpersonal skills, virtual communications skills, when interfacing with all levels of team members.   

  • Ability and willingness to work overtime when needed.   

 

Added bonus if you have  

  • Customer service experience.  

  • Bachelor's degree.  

  • Understanding of captive automotive finance business and dealership financial services products, services, operations with focus on sales, finance and VPP.  

 

What We’ll Bring 

During your interview process, our team can fill you in on all the details of our industry-leading benefits and career development opportunities. A few highlights include:  

  • A work environment built on teamwork, flexibility and respect  

  • Professional growth and development programs to help advance your career, as well as tuition reimbursement  

  • Team Member Vehicle Purchase Discount  

  • Toyota Team Member Lease Vehicle Program (if applicable)  

  • Comprehensive health care and wellness plans for your entire family  

  • Flextime and virtual work options (if applicable)  

  • Toyota 401(k) Savings Plan featuring a company match, as well as an annual retirement contribution from Toyota regardless of whether you contribute  

  • Paid holidays and paid time off  

Belonging at Toyota

Our success begins and ends with our people. We embrace diverse perspectives and value unique human experiences. Respect for all is our North Star. Toyota is proud to have 10+ different Business Partnering Groups across 100 different North American chapter locations that support team members’ efforts to dream, do and grow without questioning that they belong.

Applicants for our positions are considered without regard to race, ethnicity, national origin, sex, sexual orientation, gender identity or expression, age, disability, religion, military or veteran status, or any other characteristics protected by law.

Have a question, need assistance with your application or do you require any special accommodations? Please send an email to talent.acquisition@toyota.com.

Average salary estimate

$60000 / YEARLY (est.)
min
max
$50000K
$70000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Executive Assistant, Toyota

If you’re looking for an exciting opportunity to step into the role of Executive Assistant in the dynamic environment at Toyota Financial Services (TFS) in Plano, Texas, then your chance is here! In this position, you'll be the right-hand support to the Group Vice President and Chief Information Officer (CIO), along with other executive team members. Your days will be filled with the thrill of managing calendars, coordinating travel, and setting up meetings that keep our departments running smoothly. Your organizational skills and attention to detail will shine as you handle everything from draft correspondence to maintaining confidential files. While no two days are the same, your knack for multitasking in a fast-paced environment will ensure that you thrive. You’ll play a vital role in keeping the executives and the team on track, using your excellent communication skills to foster relationships both internally and externally. At TFS, we believe in the power of collaboration and innovation, and as an Executive Assistant, you’ll contribute significantly to enhancing our customer experiences. You’ll need to be highly motivated and capable of taking initiative to effectively support a variety of executive needs, making this role a fantastic opportunity for someone prepared to dive into the exhilarating world of Toyota Financial Services. Join us, and let’s make amazing things happen together!

Frequently Asked Questions (FAQs) for Executive Assistant Role at Toyota
What are the primary responsibilities of an Executive Assistant at Toyota Financial Services?

As an Executive Assistant at Toyota Financial Services, your main responsibilities include managing the executives' calendars, coordinating travel arrangements, scheduling meetings, drafting correspondence, and maintaining confidential files. You’ll be integral to ensuring that the Chief Information Officer and other executives have all the support they need to succeed.

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What qualifications are required for the Executive Assistant position at Toyota Financial Services?

To qualify for the Executive Assistant role at Toyota Financial Services, candidates should possess robust experience in administrative support for multiple executives, advanced proficiency in Microsoft applications, and the ability to prioritize tasks in a high-pressure environment. Excellent verbal and written communication skills are essential, coupled with the ability to maintain confidentiality.

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How does the role of Executive Assistant contribute to the success of Toyota Financial Services?

The Executive Assistant plays a crucial role in the success of Toyota Financial Services by ensuring that the executives can focus on strategic priorities without getting bogged down by administrative tasks. Your organizational skills and proactive support help foster an efficient work environment, directly impacting productivity and collaboration across the organization.

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What personal qualities will make an Executive Assistant successful at Toyota Financial Services?

Successful Executive Assistants at Toyota Financial Services are typically self-motivated, detail-oriented, and able to build relationships easily. You should demonstrate good judgment, be ready to handle sensitive information discreetly, and have a high-energy approach to supporting your team and adapting to their evolving needs.

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What does a typical day look like for an Executive Assistant at Toyota Financial Services?

A typical day for an Executive Assistant at Toyota Financial Services involves managing calendars, arranging meetings, and responding to inquiries directed at the executives. You'll coordinate travel logistics, prepare presentations, and assist in day-to-day operations while ensuring that the executives have the necessary resources to perform their roles efficiently.

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Common Interview Questions for Executive Assistant
How do you prioritize tasks as an Executive Assistant?

When prioritizing tasks as an Executive Assistant, start by assessing the urgency and importance of each item on your list. Use tools like to-do lists or project management software to keep track of deadlines and communicate regularly with your executives to understand their priorities.

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Can you give an example of how you handled a challenging situation in a previous role?

In a previous role, I managed an unanticipated schedule change for my executive. I quickly assessed the situation, contacted all parties involved, and rescheduled meetings while minimizing disruption. This experience taught me the importance of adaptability and clear communication.

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What is your experience with managing confidential information?

Throughout my career, I have conducted myself with the utmost discretion when dealing with confidential information. I understand the significance of maintaining privacy and have set up specific protocols to ensure sensitive information is handled and stored securely.

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How do you ensure effective communication with various team members?

Ensuring effective communication involves actively listening and adapting your communication style to suit different team members. I also leverage various platforms to maintain clarity and keep everyone informed, whether through email updates, team meetings, or one-on-one check-ins.

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What tools do you use to stay organized in your role?

I utilize calendar management tools, task management software like Trello or Asana, and document storage solutions like Google Drive. These tools help me keep track of appointments, deadlines, and important documents while ensuring easy access for the team.

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How do you handle stress in a fast-paced work environment?

Handling stress in a fast-paced environment starts with remaining organized and focused. I find that proactive planning and taking breaks to recharge are key. Additionally, I practice mindfulness techniques which help me maintain a positive outlook even during busy periods.

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Can you discuss your experience with coordinating travel arrangements?

I’ve coordinated travel arrangements by managing comprehensive itineraries, booking flights and accommodations, and ensuring all logistics are seamless. My attention to detail ensures that I cover all aspects, including transportation and meals, which allows the executives to focus on their tasks.

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What techniques do you use to manage multiple executives' schedules?

To manage multiple executives' schedules, I employ a color-coded calendar system to differentiate between various executives' appointments. I also prioritize meetings based on urgency and importance and communicate with all parties involved to avoid scheduling conflicts.

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How do you stay updated on the needs and preferences of your executives?

I stay updated on my executives' needs and preferences through regular check-ins and by taking the time to understand their work styles. This proactive approach helps me anticipate their requirements and adapt quickly to any changes.

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Why do you want to work as an Executive Assistant at Toyota Financial Services?

I want to work as an Executive Assistant at Toyota Financial Services because of your reputation for innovation and commitment to employee development and collaboration. I believe that my skills align perfectly with your organizational goals, and I am eager to contribute to a team that values excellence.

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MATCH
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FUNDING
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SENIORITY LEVEL REQUIREMENT
TEAM SIZE
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HQ LOCATION
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EMPLOYMENT TYPE
Full-time, on-site
DATE POSTED
March 28, 2025

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