Sales Operations Specialist (Remote)

A Sales Operations Specialist at Trace3 is responsible for managing and reviewing Sales Orders for assigned regions, which includes creating Purchase Orders, reconciling discrepancies, and ensuring operational efficiencies. The role involves working closely with outside vendors and coordinating with internal teams to streamline purchasing processes.

Trace3 prefers candidates with a high school diploma or equivalent, although a Bachelor’s Degree is preferred. The ideal candidate should have a minimum of three years in purchasing, sales operations, or logistics, with strong Microsoft Excel skills and ERP system experience, particularly with NetSuite.

The Sales Operations Specialist at Trace3 enhances the sales process by managing the Sales Order cycle effectively, ensuring accuracy in orders, and providing solutions to streamline operations. This role is central to resolving variances in orders and fostering strong relationships between the sales team, vendors, and internal departments.

The estimated pay range for a Sales Operations Specialist at Trace3 is between $55,000 and $59,000 USD, though actual salaries may vary based on location, experience, and skill set. Additionally, there may be opportunities for variable incentives, such as bonuses.

At Trace3, a Sales Operations Specialist can expect a collaborative and innovative work environment. The company values work-life balance, offers generous paid time off, and has a culture that fosters personal growth and fun. Employees are encouraged to be flexible and resilient in dynamic times.

When answering this question, provide specific examples from your past experience that demonstrate your knowledge of sales operations, focusing on your ability to manage order cycles, resolve discrepancies, and enhance operational efficiencies.

Highlight your attention to detail and the specific processes you follow to verify order information, such as double-checking shipping addresses, prices, and PO data.

Share a detailed example that outlines the issue faced, the steps you took to resolve it, and the outcome, emphasizing your problem-solving skills and teamwork.

Discuss your experience with ERP systems, particularly NetSuite, detailing how you utilized these platforms to streamline order management or improve operational efficiency in your past jobs.

Discuss your time management skills and techniques, such as prioritizing tasks based on deadlines and the importance of collaboration within a team to ensure all operations run smoothly.

Showcase your analytical skills by discussing previous strategies you've implemented and how they led to measurable improvements in efficiency or accuracy.

Emphasize the importance of clear and efficient communication with team members, vendors, and clients to facilitate smooth operations and address issues promptly.

Illustrate your ability to work as part of a team by discussing a successful project where you collaborated with colleagues, contributing your skills and insights to achieve a common goal.

Mention qualities like attention to detail, adaptability, strong communication, and problem-solving skills, and provide examples of how you've embodied these traits in your career.

Discuss strategies for staying current, such as following industry publications, participating in relevant webinars, and networking with professionals in the field.