IT Product Owner

The IT Product Owner at Traeger plays a crucial role in product management, focusing primarily on our Salesforce CRM and sales tools. This person is responsible for defining product goals, executing technology solutions, managing projects end-to-end, and ensuring alignment with business objectives. They work closely with stakeholders to oversee technology initiatives, monitor performance indicators, and resolve any product-related challenges, making them an integral part of our team.

To be considered for the IT Product Owner role at Traeger, candidates should have proven experience in product management, particularly familiar with project methodologies. A solid understanding of Salesforce CRM functionalities and system architecture is essential, along with a Bachelor’s degree in Business Administration, Information Technology, or a related field. Salesforce certifications are a plus, demonstrating a commitment to industry standards.

At Traeger, the IT Product Owner acts as the primary point of contact for product stakeholders. This collaboration involves liaising with business leaders to define product goals, guiding cross-functional teams in project execution, and ensuring stakeholder engagement throughout the product’s development lifecycle. Their role is central in aligning product initiatives with the organization’s strategic objectives, guaranteeing that everyone is on the same page.

A successful IT Product Owner at Traeger should possess strong business acumen, exceptional leadership skills, and a deep understanding of CRM systems, particularly Salesforce. They need to be adept problem-solvers who can balance strategic vision with hands-on execution while effectively managing cross-functional initiatives and facilitating communication among various teams.

Traeger is committed to the professional development of its employees, including the IT Product Owner. Opportunities include access to tuition reimbursement, individual professional development programs, and the chance to work closely with innovation-driven teams. This role offers a unique platform for career growth in the dynamic field of technology within an industry leader.

When answering this question, highlight specific projects where you used Salesforce CRM. Discuss how you optimized its functionalities to improve sales or customer service processes. Mention any certifications or training you've completed that relate directly to Salesforce.

Provide a structured approach you use for prioritizing projects. Discuss tools, methodologies, or frameworks you apply, such as Agile or Scrum, and demonstrate how you've successfully managed competing priorities while meeting business objectives.

Illustrate your process for maintaining communication and engagement with stakeholders. This could include regular check-ins, utilizing project management tools for transparency, and facilitating workshops that bring all parties together to discuss objectives and progress.

Share a specific instance where you faced a significant challenge during a project. Explain the situation, your approach to resolving it, and the outcome. This showcases your problem-solving skills and ability to adapt under pressure.

Discuss the key performance indicators (KPIs) you track to assess product success. Mention how you utilize data analytics to inform decisions and adjust strategies as necessary to optimize outcomes.

Detail the techniques you use for requirement gathering, such as interviews, surveys, and collaborative sessions. Emphasize the importance of understanding user needs and ensuring that product features align closely with business goals.

Mention specific tools like Jira, Trello, or Asana and methodologies like Agile or Waterfall. Explain why you prefer these tools based on previous experiences and the impact they had on project delivery.

Share your strategies for ongoing learning, such as attending webinars, reading industry publications, or participating in professional groups. This demonstrates your commitment to professional growth and adapting to industry changes.

Emphasize the importance of innovation in product management, especially in a fast-paced industry. Provide examples of how you’ve encouraged innovative thinking within your teams and driven product enhancements that set your organization apart.

Talk about your approach to receiving feedback and using it constructively. Stress that you see criticism as an opportunity for growth and improvement and share a specific example where you applied feedback to refine a product.