Chief Risk Officer

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What We'll Bring:

We Are TransUnion:
TransUnion is a major credit reference agency, and we offer specialist services in fraud, identity and risk management, automated decisioning and demographics. We support organisations across a variety of sectors including finance, retail, telecommunications, utilities, gaming, government and insurance.

What You'll Bring:

Day to Day You’ll Be: 
The Chief Risk Officer holds a crucial role in safeguarding the integrity, reputation, regulatory compliance  and financial stability of TransUnion in the UK and Europe, by ensuring that the business operates within the bounds of its risk appetite and risk management framework.

Risk Management 

• Oversee the implementation and effective operation of the Enterprise Risk Management Framework in the UK and European locations where TU operates, and oversight for those overseas locations that support the UK/Europe business by way of outsourcing arrangements. 

• Take responsibility for implementing risk policies and procedures 

• Measure and monitor the business’s agreed risk appetite, which sets the amount of risk the business is comfortable accepting 

• Oversee the Conduct Risk culture of the business and ensure alignment to the FCA Consumer Duty through collaborative work with the Compliance function 

• Lead the business approach to Operational Resilience and ensure alignment to FCA requirements through collaborative work with the Compliance function 

• Conduct risk assessments and identify potential risks across all departments and functional verticals, including scorecard model development and performance validation processes.  

• Chair of the UK/Europe Matrix Oversight Committee and Operational Risk Committee as required, ensuring stakeholders input and report into the Committees relevant matters in accordance with their Charter responsibilities on behalf of the Executive Committee 

• Ensure risk management is properly prioritized in business-wide strategy 

• Establish effective working relationships with function-led risk oversight activities (including CIO Risk Forum and Third-Party Risk Management) to ensure key risks in these areas are known, understood and monitored in line with the Enterprise Risk Management Framework 

• Identify and report on significant risk exposures (current and emerging) and plans/progress with risk mitigation 

• Support horizon scanning activities to support risk identification and mitigation, involving initial risk assessment and prioritization with business stakeholders and functional areas. 

• Formulate strategic action plans in conjunction with relevant stakeholders / risk owners to minimize, manage and mitigate primary risks 

• Collaborate and communicate with business stakeholders on risk management activities 

• Deliver Executive and Board-level reporting on all relevant risk matters 

• Ensure the Risk function maintains adequate skill, experience and knowledge within the function, and has access to appropriate technology, to deliver on its remit to support the business 

• Collaborate with international and global risk teams to support the development of TransUnion’s Risk function and the Enterprise Risk Management Framework 

M&A and integration activity 

• Contribute to the success of M&A activity with expert advice regarding risk management during due diligence/disclosure processes 

• Oversee relevant business integration activities and impact on the core business risk profile in support of the business’s M&A strategy 

Leadership & senior management 

• Represent the Risk function as required at UK/Europe Executive Committee, Audit, Risk & Compliance Committee, and Board meetings 

• Carry out any other duties and projects appropriate to the role as required by the UK CEO and/or Board 

• Actively contribute to the strategy and operational excellence of the International and Global Legal, Risk & Compliance teams 

• Develop a proactive approach to trends in risk management and share these with the functions and business leaders as appropriate 

• Be an active participant in the UK/Europe Legal, Risk & Compliance leadership team 

• Act as a role model in TransUnion values and behaviors 

• Foster good working relationships with internal stakeholders through regular engagement, advocacy on behalf of the Risk function and championing of risk mitigation 

• Align individual Risk team member expertise and experience with evolving business requirements 

• Perform required line management responsibilities for direct reports and support goal setting and performance monitoring for the wider team 

• Provide coaching, mentoring, support and guidance to all members of the Risk function 

Essential Skills & Experience: 

• Strong track-record of operating in a risk management leadership role 

• Experience at a senior or executive level of governance and enterprise risk management within a complex and/or regulated business (financial services preferred) 

• Role model leadership, communication and influencing skills with experience of dealing with executives at all levels including the capacity to articulate the case of risk management, control methodologies and policy in the language of business 

• Demonstrable track record of driving process improvement through effective control monitoring and management and identifying metrics and KPIs necessary for reporting and monitoring risk exposures 

• Experience of leading and motivating a team  

• Ability to assess impact and risk, problem solve and make decisions to prioritize implementation activities 

• Ability to lead change, coordinating with other teams locally and globally 

• Experience of dealing with regulatory matters and confident interaction with regulators 

• Ability to interact with a variety of technical and non-technical business stakeholders, at an executive and board level 

• Strong organization and time management skills and abilities to manage multiple deadlines and deliverables 

• Competent in the analysis of trend information to identify root cause and define plans to control, remediate or reduce risk across business processes 

• Knowledge and experience of FCA requirements relating to risk management and risk areas (including operational risk, financial risk, third party risk), Consumer Duty, SMCR and Operational Resilience regimes 

• Knowledge and experience of industry standards (e.g. ISO 22301 and ISO 9001) and Business Continuity Planning and Crisis Management within large organizations, supporting business areas in performing risk and impact assessments 

• Educated to degree level or otherwise suitable experience 

Impact You'll Make:

What’s In It For you? 
At TransUnion you will be joining a friendly, forward thinking global business.  
As well as an excellent salary and bonus scheme or commission scheme (if joining our sales teams) our benefits package comes with: 

• 26 days’ annual leave + bank holidays (increasing with service) 

• Global paid wellness days off + a bonus day off to celebrate your birthday 

• A generous contributory pension scheme + access to the TransUnion Employee Stock Purchase Plan 

•  Private health care + a variety of physical, mental and financial fitness wellbeing programmes such as access to mindfulness tools 

• Access to our diversity forums and communities so you can get involved in causes close to your heart 

TransUnion – a place to grow:  
If there’s something on the list of essential / desirable skills that you can’t quite tick off, don’t let that put you off applying. We are open to exploring training and development opportunities for the right candidate to ensure you are successful. We know imposter syndrome is real, lets confront it so we can continue to grow and thrive together 

Flexibility at TU: 
We recognise that our people need the freedom to balance their day-to-day lives with their work. This is why we’ve set out to create inclusive and flexible policies and practices for you to accommodate all your responsibilities and needs: children, family and beyond. If the role is advertised as full time, don’t let this stop you from applying. Let us know if you’re looking for a part time or flexible working arrangement and we can discuss this with you. 

Additional support: 
At TransUnion, we’re committed to fostering an inclusive and diverse workplace where all individual’s talents and perspectives are valued. When you apply for a position with us, you’re not just joining a team, you’re becoming part of a community that celebrates differences and embraces equality. We understand that everyone has different needs, which is why we offer a range of reasonable adjustments to our recruitment process. Please let us know if you require any reasonable adjustments to help you through the application process or to attend an interview with us by contacting ukrecruitment@transunion.com 

Interview & Hiring Process: 
Most of our recruitment processes are virtual, so you’ll get to know our hiring managers and teams over the phone and through video. If we need you to attend a physical in person interview your recruiter will inform you of this. 
 
We do not accept any unsolicited CV’s from recruitment agencies.  If you are a recruitment agency on our PSL our talent team will contact you directly should we require any assistance.  

Find out more about Life At TU UK: 

https://twitter.com/TransUnionUK 
https://www.linkedin.com/company/transunion/life/ 

#LI-Hybrid  

This is a hybrid position and involves regular performance of job responsibilities virtually as well as in-person at an assigned TU office location for a minimum of two days a week.

TransUnion Job Title

Sr Director, Risk Management