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Sr. Consultant, Contracts and Proposals

TransUnion's Job Applicant Privacy Notice

What We'll Bring:

At TransUnion, we are dedicated to finding ways information can be used to help people make better and smarter decisions. As a trusted provider of global information solutions, our mission is to help people around the world access the opportunities that lead to a higher quality of life, by helping organizations optimize their risk-based decisions and enabling consumers to understand and manage their personal information. Because when people have access to more complete and multidimensional information, they can make more informed decisions and achieve great things.

Every day TransUnion offers our employees the tools and resources they need to find ways information can be used in diverse ways. Whether it is helping businesses better manage risk, providing better insights so a consumer can qualify for his first mortgage or working with law enforcement to make neighborhoods safer, we are improving the quality of life for individuals, families, communities and local economies around the world.

What You'll Bring:

  • 5+ years’ experience managing contracts and proposals, leading the RFx bids and tenders process (drafting and management at the federal and provincial level), and responding to client questionnaires pertaining to business practices and security, preferably in the credit or financial services industry.
  • 5+ years’ experience supporting and drafting sales terms and pricing documentation.
  • English and French written proficiency is required, with the ability to translate ideas and strategies into coherent and professional written documentation.
  • Proven ability to effectively project manage the proposals process from end-to-end including engagement of all relevant stakeholders, scheduling of all meetings, documentation of meeting minutes, ensuring all proposal due dates are met and holding the pen on all proposal documentation including the final submission.
  • Excellent oral and written communication skills, ability to work with and coordinate across several cross-functional teams in a matrixed organization, as well as engage customers during the proposal lifecycle and post-proposal submission.
  • Exceptionally strong business writer with high attention to detail and familiarity with contract language and legal terminology. Ability to draft comprehensive and compelling proposals, and pricing addendums as required.
  • Financial acumen with the ability to effectively review pricing and commercials as part of a proposals draft, as well as general deal structuring oversight required in pricing addendums.
  • A self-starter with superior organizational skills, has the ability to handle multiple projects and priorities concurrently. 
  • Ability to think outside of the box, innovative and keen to refine and document processes to drive improved alignment and execution of proposals and contracts.
  • Experience with managing bid boards, and familiarity with RFx tools including Responsive.
  • Proficiency in using Salesforce.com.

Impact You'll Make:

As a Contracts and Proposals specialist, you will support revenue growth by ensuring proposals and questionnaires are well written and compelling, positioning TransUnion as the preferred vendor, increasing our likelihood to secure all proposals.  RFx and questionnaire repositories are maintained with a high degree of accuracy to ensure future proposals leverage previous responses, driving efficiency with the engagement of internal resources and thus expediting proposal response time.

  • Regular review of current processes to identify and implement improvements including automation and streamlining workflows and communication.  Proficiency in using CRM/RFx tools including Salesforce.com and Responsive is required.
  • Create and own all process documentation and platforms including the Proposals Playbook, response repositories, proposals and questionnaires SharePoint site, and project Teams channels.
  • Project manage and draft all proposals from end-to-end. 
  • Coordinate with multiple business units including Legal, Compliance and Information Security teams to ensure appropriate terms and conditions, etc. are contained within every proposal and questionnaire.
  • Manage all post-submission and close-out proposal activities – host de-brief sessions with internal teams, and with the customer following receipt of decision, communicate and catalogue learnings and implement process improvements as needed.
  • Establish a process to measure and track win/loss data for proposals.
  • Maintain a high degree of product knowledge through ongoing training, with the ability to effectively review and refine proposal responses received from the business.
  • Maintain a high degree of financial and deal structuring acumen through ongoing training and act as the primary internal point of contact for pricing addendums.
  • Source proposal opportunities through daily review of bid boards and consult with Sales to determine suitability with our portfolio and align on next steps (go/no-go).
  • Support special projects involving contract review and/or revision, including but not limited to annual and one-off repricing initiatives, and service level compliance reviews.
  • Additional ad-hoc assignments as directed to meet business needs.

This is a hybrid position and involves regular performance of job responsibilities virtually as well as in-person at an assigned TU office location for a minimum of two days a week.

Accommodation is available, including for applicants with disabilities, in accordance with applicable laws.

TransUnion's Internal Job Title:

Sr Consultant, Sales Support
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What You Should Know About Sr. Consultant, Contracts and Proposals, TransUnion

Looking to make a meaningful impact at TransUnion? We're on the hunt for a talented Sr. Consultant, Contracts and Proposals to join our fantastic team in Burlington, Canada! In this lively role, you'll dive into the heart of our business, managing the RFx bids and tenders process, and drafting compelling proposals that position TransUnion as the preferred vendor in the credit and financial services industry. If you have over five years of experience in managing contracts and making strategic decisions, we want to hear from you! You'll work closely with cross-functional teams, ensuring flawless communication and collaboration throughout the proposal lifecycle. Your bilingual skills in English and French will prove essential as you translate complex ideas into clear and concise documentation. At TransUnion, our mission is to empower people with quality information so they can make better decisions, and your contributions will play a key role in this mission. You'll maintain our RFx and questionnaire repositories, drive process improvements, and support revenue growth—all while flexibly balancing remote and in-office work. With a strong attention to detail and a knack for innovative solutions, your efforts will help expedite proposal response times and enhance our approach to contracts. If you're ready to tackle exciting challenges and thrive in a vibrant environment, apply now to join our team as the Sr. Consultant, Contracts and Proposals!

Frequently Asked Questions (FAQs) for Sr. Consultant, Contracts and Proposals Role at TransUnion
What are the main responsibilities of the Sr. Consultant, Contracts and Proposals at TransUnion?

The Sr. Consultant, Contracts and Proposals at TransUnion holds significant responsibilities including managing the RFx bids and tendre process, drafting sales terms and pricing documentation, and project managing the end-to-end proposals process. This role also requires effective coordination across multiple business units to ensure compliance with all legal and security requirements, ultimately supporting the company in securing new revenue opportunities.

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What qualifications are required for the Senior Consultant, Contracts and Proposals position at TransUnion?

To excel as a Sr. Consultant, Contracts and Proposals at TransUnion, candidates should have at least five years of relevant experience, particularly in contract management and proposal writing. Proficiency in both English and French is necessary, alongside exceptional business writing skills and familiarity with legal terminology. Strong project management skills and experience using CRM tools like Salesforce.com are also important to succeed in this role.

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How does the Sr. Consultant, Contracts and Proposals position contribute to TransUnion's mission?

The Sr. Consultant, Contracts and Proposals significantly contributes to TransUnion's mission by ensuring that all proposals are compelling and customer-focused, directly impacting revenue growth. By managing the proposal lifecycle efficiently and employing strategic insights, this role helps position TransUnion as a trusted vendor in the credit and financial services sector, empowering individuals and organizations to make educated decisions.

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What skills will make a candidate stand out for the Sr. Consultant, Contracts and Proposals role at TransUnion?

A standout candidate for the Sr. Consultant, Contracts and Proposals position at TransUnion will possess exceptional organizational skills and strong attention to detail, alongside an ability to manage multiple priorities concurrently. The ability to think innovatively, communicate across diverse teams, and demonstrate financial acumen will also make a candidate shine in this dynamic role.

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What is the work environment like for the Sr. Consultant, Contracts and Proposals at TransUnion?

The work environment for the Sr. Consultant, Contracts and Proposals at TransUnion is hybrid, allowing flexibility to work both virtually and in the office. This setup promotes collaboration within teams while giving the employee the autonomy to manage their work-life balance, which is particularly beneficial for ensuring job satisfaction and productivity.

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Common Interview Questions for Sr. Consultant, Contracts and Proposals
How do you prioritize tasks when managing multiple proposals simultaneously?

In addressing multiple proposals, I prioritize based on deadlines and the level of complexity involved. I create a timeline for each proposal, allocate time blocks for focused work on each task, and ensure regular check-ins with stakeholders to stay aligned on progress. This strategic approach helps me meet all deadlines efficiently.

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Can you describe your experience with RFx tools and how you've used them in past roles?

I have extensive experience using RFx tools like Responsive, which I've utilized for managing the entire proposal lifecycle. I've employed these tools to streamline responses, document feedback, and maintain a repository of previous proposals that enhance efficiency in drafting future submissions.

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How do you ensure accuracy and compliance in proposals and contracts?

To ensure accuracy and compliance, I rigorously review all documentation against legal and company standards. I collaborate closely with internal teams such as Legal and Compliance and conduct thorough checks for consistency in terms and conditions throughout the proposal documentation.

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What strategies do you use to collaborate effectively with cross-functional teams?

I prioritize open communication and schedule regular meetings to update relevant teams on proposal progress. By fostering a collaborative environment through effective project management tools and ensuring every team member understands their role, I create a streamlined approach to achieving our proposal goals.

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How do you keep abreast of industry trends that may affect proposal strategy?

I actively subscribe to industry publications, attend relevant webinars, and join professional networks related to financial services. This ongoing learning allows me to identify trends and tailor our proposals to effectively meet the needs and expectations of potential clients.

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Tell me about a challenging proposal you managed and how you overcame obstacles.

One challenging proposal involved a tight deadline with complicated client specifications. I organized a kick-off meeting with all stakeholders to clarify requirements. By breaking down the tasks and setting interim deadlines, we maintained focus, enabling us to deliver a high-quality proposal on time.

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What is your approach to drafting writing terms for proposals?

My approach involves clear and concise writing that articulates the value proposition while ensuring compliance with both legal requirements and the client’s expectations. I draft terms collaboratively with legal teams, ensuring alignments of interests and mitigating potential risks.

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How do you utilize feedback from post-submission debriefs?

Feedback from post-submission debriefs is invaluable. I analyze the input thoroughly, identify areas of improvement, and implement that feedback in future proposals. This iterative process ensures that our responses become increasingly effective over time.

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Can you explain how you approach establishing a win/loss tracking process?

I approach establishing a win/loss tracking process by first defining key metrics and then creating a standardized template for documenting feedback from each proposal. This data is analyzed regularly to identify patterns that help improve future proposal strategies and align them with client expectations.

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What motivates you in a role focused on contracts and proposals?

I am motivated by the chance to drive tangible results and support the overall growth of the organization. Crafting compelling proposals that help close deals not only adds to the success of the company but also allows me to leverage my skills in business writing and project management.

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Our mission is to help people everywhere access the opportunities that lead to a higher quality of life. By helping organizations optimize their risk-based decisions and enabling consumers to understand and manage their personal information, we em...

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April 13, 2025

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