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Trust Consultant

Job Summary

Job Description

What is the opportunity?

The Trust Consultant will be responsible for driving the positioning and sales of professional trustee services and donor advised funds within assigned territory by cultivating new trust opportunities with platform providers including RBC Trust, City National Trust, Comerica, TrustCorp America (TCA), Midwest Trust Company, American Gift Fund, American Endowment Foundation and National Philanthropic Foundation and additional providers as may be added.

What will you do?

  • Positioning trustee services within the wealth planning framework as an essential planning consideration
  • Prospecting for new trusts with FAs using seminars, presentations, networking, one-on-one consultations, trust and book of business reviews
  • Provide FAs support in identifying potential trust clients through the use of dashboards, opportunity reports and ideal/targeted client discussions
  • Act as liaison between our trust partners and the advisors
  • Serve as the subject matter expert in client meetings while coaching and modeling to an ideal wealth planning client experience.
  • Provide guidance to advisors and their clients on the technical aspects of established trusts.
  • Recruiting and onboarding new advisor’s established trust business.    
  • Educate and coach RBC Wealth Management’s FA, Client Strategies Team and other product and support teams on trust and giving strategies and opportunities

What do you need to succeed?

Must-have

  • Minimum of 10 years Financial Services industry experience with specific personal trust expertise  
  • Understanding of planning concepts including expertise in estate planning
  • Excellent understanding of the financial services industry and branch office/financial advisor responsibilities
  • Minimum of four-year college degree
  • Willingness to work on appropriate industry licenses and/or other appropriate industry designations (CTFA/CFP/ChFC)
  • Strong oral and written communication skills, including proven presentation development and delivery skills
  • Strong customer service perspective, style and understanding of relationship selling
  • Proficiency with Microsoft Excel, Word, PowerPoint, Sales Force and Outlook

What’s in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

  • A comprehensive Total Rewards Program include competitive compensation and flexible benefits, such as 401(k) program with company-matching contributions, health, dental, vision, life, disability insurance, and paid-time off.
  • Leaders who support your development through coaching and managing opportunities.
  • Ability to make a difference and lasting impact.
  • Work in a dynamic, collaborative, progressive, and high-performing team.
  • Opportunities to do challenging work.
  • Opportunities to build close relationships with clients.

The expected salary range for this particular position is $110,000-$190,000, depending on your experience, skills, and registration status, market conditions and business needs.

You have the potential to earn more through RBC’s discretionary variable compensation program which gives you an opportunity to increase your total compensation, provided the business meets its performance targets and you meet your individual goals.

RBC’s compensation philosophy and principles recognize the importance of a highly qualified global workforce and plays a critical role in attracting, engaging and retaining talent that:

  • Drives RBC’s high-performance culture
  • Enables collective achievement of our strategic goals
  • Generates sustainable shareholder returns and above market shareholder value

Job Skills

Client Counseling, Customer Needs, Customer Service, Customer Service Management, Group Problem Solving, Long Term Planning, Multi-Level Communication, Product Services

Additional Job Details

Address:

1901 AVENUE OF THE STARS:LOS ANGELES

City:

Los Angeles

Country:

United States of America

Work hours/week:

40

Employment Type:

Full time

Platform:

WEALTH MANAGEMENT

Job Type:

Regular

Pay Type:

Salaried

Posted Date:

2025-04-10

Application Deadline:

Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

Inclusion and Equal Opportunity Employment

At RBC, we believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.

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Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at jobs.rbc.com.

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Average salary estimate

$150000 / YEARLY (est.)
min
max
$110000K
$190000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Trust Consultant, RBC

Are you ready to take the next step in your financial services career? As a Trust Consultant with RBC in sunny Los Angeles, California, you'll be at the forefront of providing exceptional trustee services and donor advised funds. In this role, you'll focus on developing new trust opportunities with renowned platform providers including RBC Trust and City National Trust, while also demonstrating your expertise in estate planning and wealth management. You’ll cultivate relationships with financial advisors, guiding them through the intricacies of trust client needs and offering them the tools to succeed. Through engaging seminars, personal consultations, and insightful financial analyses, you will not only prospect for new trusts but also serve as a key liaison between clients and our trusted partners. Joining our dynamic and high-performing team means you're not just taking a new job—you're embracing an opportunity to make a significant impact on the lives of individuals and the community. With comprehensive benefits, ongoing professional development, and a collaborative work environment, RBC is committed to helping you reach your full potential while thriving in your career. If you have a strong customer service perspective, a passion for financial planning, and the drive to succeed, we want you on our team to help clients thrive and communities prosper.

Frequently Asked Questions (FAQs) for Trust Consultant Role at RBC
What responsibilities does a Trust Consultant at RBC have?

A Trust Consultant at RBC is responsible for driving the positioning and sales of trustee services and donor advised funds. This involves prospecting new trust opportunities, educating financial advisors on trust strategies, and providing in-depth client consultations. The role requires strong interpersonal skills, as the Trust Consultant acts as a liaison between trust partners and financial advisors.

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What qualifications are needed to be a Trust Consultant at RBC?

To qualify as a Trust Consultant at RBC, candidates should possess a minimum of 10 years of experience in the financial services industry, specifically in personal trust. A four-year college degree is required, along with willingness to obtain industry licenses. Strong communication skills, relationship-building abilities, and proficiency in tools like Microsoft Office and Salesforce are also essential.

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How does RBC support the growth of their Trust Consultants?

RBC is committed to the professional development of their Trust Consultants by offering comprehensive training, coaching, and opportunities for advancement within the organization. The collaborative team environment fosters growth and innovation, empowering consultants to excel in their roles and make a significant impact in their clients' financial planning.

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What opportunities for compensation exist for a Trust Consultant at RBC?

The expected salary range for a Trust Consultant at RBC is between $110,000 and $190,000, depending on experience and other factors. Additionally, RBC offers a discretionary variable compensation program that allows for increases based on business performance and individual goal achievements.

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What does a typical day look like for a Trust Consultant at RBC?

A typical day for a Trust Consultant at RBC involves a blend of client meetings, networking with financial advisors, and developing presentations. They analyze potential client needs while coaching advisors on trust strategies, all while ensuring that clients receive personalized service and expert guidance in their financial planning.

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Common Interview Questions for Trust Consultant
What experience do you have in the financial services industry relevant to the Trust Consultant role?

When discussing your experience, focus on specific roles you've held that relate to trust services, highlighting your knowledge of estate planning and your success in building relationships with financial advisors.

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Can you explain the importance of trust services in wealth management?

Trust services play a critical role in wealth management by providing clients with personalized strategies for their estate and financial future. Emphasize how they help clients protect and manage their assets while ensuring their wishes are carried out.

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How do you approach building relationships with financial advisors?

Discuss your methods for establishing and nurturing relationships, such as attending networking events, providing valuable resources, and consistently communicating to understand their client needs.

Join Rise to see the full answer
What strategies would you use to prospect for new trusts?

Outline your approach to prospecting, including conducting market research, leveraging relationships within the community, and utilizing data-driven insights to identify potential clients and trusts that align with services.

Join Rise to see the full answer
Describe a situation where you had to educate a client or advisor about a complex trust topic.

Share an example where you successfully simplified complex trust concepts into understandable terms, showing your ability to communicate effectively and foster a supportive environment during discussions.

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What software tools are you proficient in that will help you in this Trust Consultant role?

Mention your proficiency with tools like Microsoft Excel, Word, PowerPoint, Salesforce, and any other relevant software that aids in client management and presentations within the trust services domain.

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How do you handle challenging situations with clients or advisors?

Discuss your conflict resolution skills, focusing on your ability to listen actively, empathize with concerns, and work towards a mutually beneficial solution, all while maintaining professionalism.

Join Rise to see the full answer
How do you stay updated on the latest trends in trust services?

Explain your commitment to ongoing professional development through industry conferences, workshops, certifications, and following influential thought leaders, emphasizing your proactive approach to learning.

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What makes you the right fit for RBC and the Trust Consultant role?

Express your alignment with RBC's values and mission, detailing how your unique skills, background, and passion for client success make you an ideal candidate for contributing positively to their team.

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How would you measure your success as a Trust Consultant?

Share the metrics you would use to evaluate success, such as client satisfaction levels, the number of new trust opportunities generated, and overall contributions to your team's performance and goals.

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DATE POSTED
April 13, 2025

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