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Cybersecurity Automation Engineer

Who Are We?

Taking care of our customers, our communities and each other. That’s the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 160 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it.

Job Category

Technology

Compensation Overview

The annual base salary range provided for this position is a nationwide market range and represents a broad range of salaries for this role across the country. The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. As part of our comprehensive compensation and benefits program, employees are also eligible for performance-based cash incentive awards.

Salary Range

$91,800.00 - $151,600.00

Target Openings

1

What Is the Opportunity?

The Cybersecurity Automation Engineer is responsible for designing, building, and maintaining automation and associated platforms in support of our 24x7x365 Security Operations Center (SOC). This is a technical, on-call position that works with a skilled cybersecurity team to help protect enterprise resources. They will be a developer, creating and maintaining scripts, automation, and cloud infrastructure in our Security Orchestration, Automation and Response (SOAR) team. You must be willing to work in a 24x7x365 team environment and be on-call during certain times, meaning you will be prepared to work evening and late-night schedules as required to perform incident response actions.

The ideal candidate will bring a background/experience as a provide developer or equivalent experience in scripting, preferably in a hands-on Cybersecurity role. Key components are being a self-starter, be a good communicator, have an aptitude for learning, designing resilient automation, and can critically (and creatively) think through problems. Self-motivation and a desire to learn are key characteristics that will lead to success in this role.

This role will directly support the continuous maturation of our Security Orchestration, Automation and Response (SOAR) framework via the development of automated security workflows. The ideal candidate will bring experience in either programming or scripting, and administering cloud (AWS, Azure, GCP) environments. Working experience with APIs, CI/CD pipelines, and version control systems are key aspects of this role.

What Will You Do?

  • Work in a 24x7x365 environment, have a team-centric focus, and be prepared to work evening and late-night schedules as required to perform sufficient incident response actions.
  • Able and willing to triage, develop, and support automation to maintain 24x7x365 availability.
  • Develop, test, document, and implement automation logic and scripts.
  • Develop, test, document, and implement workflows in low-code environments.
  • Observes and recommends changes to processes and technologies, including automation.
  • Provide training and demoing of automation to the end user and SOC, as well as solicit feedback for improvements from end users and SOC management.
  • As part of onboarding and ongoing automation responsibilities, this role will assist in identifying anomalies, malware, exploit attempts, and other attacks using the Security Information and Event Management (SIEM) and SOAR platforms. Monitor automation environment and perform breakfix response via SIEM and SOAR platforms.
  • Creates and maintains standard operating procedures (SOPs) and other documentation including operating instructions and knowledge transfer articles.
  • May participate in SOC investigations to determine root cause of events and understand the role that automation played in the events.
  • Function as a security representative at design and technology design and configuration meetings.
  • May provide guidance to more junior employees.
  • Perform other duties as assigned.

What Will Our Ideal Candidate Have?

  • Bachelor’s Degree in a STEM (Science, Technology, Engineering, Math) discipline preferred.
  • Three years of relevant experience with Cybersecurity practices, processes, and Cybersecurity event investigation/resolution preferred.
  • Experience in some discipline of data analysis and root cause analysis.
  • Experience developing or scripting with Python required.
  • Experience deploying and administering AWS infrastructure required.
  • Familiarity with API architecture, and direct experience with API scripting outputs via Python/curl for integration with disparate systems is highly preferred.
  • Experience with CI/CD and deployment pipelines, including GitHub actions, is preferred.
  • Experience with terminal/scripting programs (PowerShell, shell (bash), etc.) is helpful.
  • Experience with other programming languages (Go, Java, JavaScript, etc.) is helpful.
  • Understanding of security concepts, best practices, and emerging trends is helpful.
  • Proven problem-solving skills including debugging skills, allowing you to determine source of issues in unfamiliar code or systems and the ability to recognize and solve repetitive problems.
  • Experience working in, or usable knowledge of, operations-focus team responsible for maintaining 24x7x365 availability.
  • Knowledge of cybersecurity methodologies, processes, and a conceptual understanding of other cybersecurity procedures and policies is preferred.
  • Problem Solving:
    • Ability to recognize and analyze problems of average complexity and independently consider a variety of alternatives to arrive at a timely, practical, and effective solution.
    • Ability to critically think through problems, and independently determine severity and sensitivity of various cybersecurity events.
  • Communication:
    • An active participant in team standups, knowledge shares, and other sessions.
    • Proactively communicates status and anticipated problems.
    • Keeps team aware of status while monitoring (in relation to incident response activities).
    • Comfortable reaching out to coworkers and/or leads when progress is blocked.
  • Team Orientation:
    • Holds self and others accountable.
    • Flexible when selecting on-call rotations.
    • Builds relationships with teammates.
    • Works to build relationships with other departments and stakeholders.
    • Balances team and individual responsibilities.
    • Exhibits objectivity and openness to others’ views.
    • Gives and welcomes feedback with both teammates and management.
    • Demonstrates the willingness to live out the values out service before self, integrity first, excellence in all we do.
  • Leadership:
    • Accountable for all tasks delegated by the supervisor.
    • Aptitude for managing own workload.
    • Seeks opportunity to lead, even as an individual contributor.
  • Planning and Project Management:
    • Able to sets appropriate goals and priorities and modify those based on team needs.
    • Ability to balance multiple tasks of competing priority on-time and with reasonable quality.
  • Provides management with accurate and timely status information

What is a Must Have?

  • High school diploma or equivalent required.
  • Three years of work experience within Computer Science or a related field required.

What Is in It for You?

  • Health Insurance: Employees and their eligible family members – including spouses, domestic partners, and children – are eligible for coverage from the first day of employment.
  • Retirement: Travelers matches your 401(k) contributions dollar-for-dollar up to your first 5% of eligible pay, subject to an annual maximum. If you have student loan debt, you can enroll in the Paying it Forward Savings Program. When you make a payment toward your student loan, Travelers will make an annual contribution into your 401(k) account. You are also eligible for a Pension Plan that is 100% funded by Travelers.
  • Paid Time Off: Start your career at Travelers with a minimum of 20 days Paid Time Off annually, plus nine paid company Holidays.
  • Wellness Program: The Travelers wellness program is comprised of tools, discounts and resources that empower you to achieve your wellness goals and caregiving needs. In addition, our mental health program provides access to free professional counseling services, health coaching and other resources to support your daily life needs.
  • Volunteer Encouragement: We have a deep commitment to the communities we serve and encourage our employees to get involved. Travelers has a Matching Gift and Volunteer Rewards program that enables you to give back to the charity of your choice.

Employment Practices

Travelers is an equal opportunity employer. We value the unique abilities and talents each individual brings to our organization and recognize that we benefit in numerous ways from our differences. 

In accordance with local law, candidates seeking employment in Colorado are not required to disclose dates of attendance at or graduation from educational institutions.

If you are a candidate and have specific questions regarding the physical requirements of this role, please send us an email so we may assist you.

Travelers reserves the right to fill this position at a level above or below the level included in this posting.

To learn more about our comprehensive benefit programs please visit http://careers.travelers.com/life-at-travelers/benefits/.

Average salary estimate

$121700 / YEARLY (est.)
min
max
$91800K
$151600K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Cybersecurity Automation Engineer, Travelers

Are you ready to take your career to new heights as a Cybersecurity Automation Engineer at Travelers in Hartford, CT? In this pivotal role, you’ll become a vital part of our 24x7x365 Security Operations Center (SOC), working alongside skilled cybersecurity professionals to protect our enterprise resources. At Travelers, we prioritize not only delivering exceptional service to our customers but also fostering a culture of innovation and collaboration. Your day-to-day work will involve designing, building, and maintaining automation that supports our security protocols. If you’re a self-starter with a knack for developing scripts and managing cloud infrastructures, this might be the perfect opportunity for you! You should be comfortable working evening or late-night shifts, especially during crucial incident response activities. Additionally, you’ll focus on enhancing our Security Orchestration, Automation and Response (SOAR) environment, creating automated security workflows, and contributing to the ongoing maturation of our cyber defense mechanisms. This role requires a strong technical background in cybersecurity practices and scripting languages like Python, as well as familiarity with CI/CD pipelines and API management. Join us at Travelers, where not only will you be tasked with tackling cybersecurity challenges, but you'll also play a part in a mission that is deeply rooted in community care and continuous learning. Dive into a role where your contributions truly matter and enjoy the security of a supportive work environment designed to help you thrive. We can't wait to see what you will bring to the table!

Frequently Asked Questions (FAQs) for Cybersecurity Automation Engineer Role at Travelers
What are the key responsibilities of a Cybersecurity Automation Engineer at Travelers?

As a Cybersecurity Automation Engineer at Travelers, your main responsibilities include designing, building, and maintaining automation platforms crucial for our Security Operations Center (SOC). You’ll be developing scripts, managing cloud infrastructures, and ensuring the 24x7x365 availability of our systems. You will also be involved in triaging and supporting automation, providing training on automation processes, and participating in investigations to ensure our systems are resilient and secure.

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What qualifications are needed for the Cybersecurity Automation Engineer position at Travelers?

The ideal candidate for the Cybersecurity Automation Engineer position at Travelers should possess a Bachelor’s degree in a STEM field and have a minimum of three years of relevant experience in cybersecurity practices. Proficiency in scripting with Python is a must, along with experience in cloud infrastructure, particularly AWS. Familiarity with CI/CD pipelines and API management will also significantly enhance your candidacy.

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What skills should I develop to succeed as a Cybersecurity Automation Engineer at Travelers?

To excel as a Cybersecurity Automation Engineer at Travelers, focus on developing your scripting skills, particularly in Python. Additionally, gaining experience with cloud management, APIs, and CI/CD processes will be crucial. Strong problem-solving, critical thinking, and effective communication are essential traits that you should cultivate to thrive in our collaborative and fast-paced environment.

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What is the work environment like for a Cybersecurity Automation Engineer at Travelers?

The work environment for a Cybersecurity Automation Engineer at Travelers is dynamic and collaborative. You will work in a 24x7x365 Security Operations Center, requiring flexibility for evening and late-night schedules. The team is passionate about cybersecurity and committed to continuous improvement, creating a supportive atmosphere where innovation and teamwork are highly valued.

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How does Travelers support professional growth for Cybersecurity Automation Engineers?

Travelers is dedicated to the professional growth of its employees, including Cybersecurity Automation Engineers. We offer comprehensive training programs, mentorship opportunities, and a culture that encourages continuous learning. Employees can access various resources, including professional development programs and health and wellness initiatives, ensuring a balanced work-life experience.

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Common Interview Questions for Cybersecurity Automation Engineer
Can you explain your experience with scripting, specifically in Python?

When discussing your experience with Python scripting, focus on specific projects where you've developed scripts for automation or security processes. Highlight how you approached problem-solving through scripting and the tangible outcomes of your work, such as improved efficiency or enhanced security measures.

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How do you approach developing automation solutions for security operations?

In your response, describe your systematic approach to developing automation solutions. Discuss your initial analysis of existing processes, your methods for designing automation workflows, and how you ensure the solutions are robust and flexible enough to adapt to evolving security threats.

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What is your experience with cloud infrastructure, particularly AWS?

Share specific examples of projects where you managed or deployed applications on AWS infrastructure. Talk about the services you utilized, how you ensured security compliance, and any challenges you faced during deployment and how you overcame them.

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How do you handle incidents in a 24x7 operational environment?

Discuss your strategies for incident management, emphasizing your ability to remain calm under pressure. Highlight your role in past incident responses, the communication methods you employed, and your follow-up processes to ensure issues were resolved and documented for future reference.

Join Rise to see the full answer
Can you describe a project where you utilized CI/CD principles?

Provide details about a project where you implemented CI/CD practices. Explain how you set up the pipeline, what tools you used, and the impact it had on your team's efficiency and the quality of the deliverables.

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How do you prioritize multiple tasks in a fast-paced environment?

Explain your time management techniques, such as using task lists or project management tools. Discuss how you assess task urgency and importance, and give an example of how you've managed competing priorities effectively in past roles.

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What is your understanding of security best practices in automation?

Discuss your knowledge of security best practices related to automation, such as access management, secure coding practices, and the importance of continual monitoring. Provide examples of how you've implemented these best practices in your previous work.

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Can you give an example of how you improved an existing automation process?

Provide a specific example that illustrates your critical thinking and problem-solving skills. Explain what the initial automation process was, the challenges it faced, and the changes you made that led to measurable improvements in efficiency or effectiveness.

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How do you ensure the documentation of your automation processes is clear and comprehensive?

Talk about your approach to documentation, such as using clear language, including visuals, and consistently updating documents. Mention how you gauge the clarity of your documentation by seeking feedback from peers and ensuring it's accessible for future users.

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What do you believe are the most important qualities for a Cybersecurity Automation Engineer?

Discuss the traits you believe are crucial for success in this role, such as analytical thinking, strong communication skills, flexibility, and teamwork. Provide examples from your experience that demonstrate these qualities in action.

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EMPLOYMENT TYPE
Full-time, on-site
DATE POSTED
March 27, 2025

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