Manager, Account Management - US
About Us
TravelPerk is a hyper-growth SaaS business travel platform and a pioneer in the future of travel for work. Its all-in-one platform gives travelers the freedom they want whilst providing companies with the control they need. The result saves time, money, and hassle for everyone.
TravelPerk has industry-leading travel inventory alongside powerful management features, 24/7 customer support, state-of-the-art technology, and consumer-grade design.
Founded in 2015 and headquartered in Barcelona, we’ve grown to over 1,400 people across Europe and North America. In 2022 we became a ‘unicorn’ and in 2025 we raised $200 million in a Series E funding round, increasing our valuation of $2.7 billion.
We’ve been winning awards too. Since 2023, we’ve been voted one of the best places to work, one of the fastest-growing apps and tech companies, and a leading pioneer of business travel.
These are just some of the reasons why global brands like Wise, Red Bull, GetYourGuide, and Aesop trust us to get the most out of their travel
About the Role:
We are looking for an ambitious and motivated professional to step into the Manager, Account Management role. This position blends leadership, strategic account management, and hands-on sales expertise. You will oversee a team of Account Managers. Your role is pivotal in coaching, mentoring, and driving the team toward achieving ambitious sales and customer retention goals.
Reporting directly to the Director of Account Management, you will play a crucial role in developing talent, fostering client relationships, and implementing strategic initiatives that enhance overall business growth.
What will you be doing?
- Leadership & Team Development
- Act as the leader of the Account Management team, ensuring their success in achieving targets.
- Conduct weekly 1:1s to track individual progress and provide personalized coaching.
- Set up monthly development objectives to foster professional growth.
- Develop and implement training programs to upskill the team and enhance performance.
- Provide continuous mentorship and feedback, creating a high-performance culture.
- Identify team training needs and onboard new sales professionals.
- Client Relationship Management
- Cultivate deep and meaningful relationships with key clients.
- Advocate for the TravelPerk value proposition, ensuring strong adoption and customer satisfaction.
- Act as a trusted advisor to clients, identifying opportunities for improvement and offering tailored solutions.
- Drive customer adoption, retention, renewals, and account expansion through proactive engagement.
- Sales & Growth Strategy
- Identify strategic account growth opportunities using data-driven insights.
- Collaborate with cross-functional teams to align sales strategies with market trends.
- Find creative solutions to optimize revenue generation across the team.
- Operational & Strategic Execution
- Track team performance against KPIs and take necessary actions for improvement.
- Analyze sales data to identify market trends, challenges, and areas of opportunity.
- Stay updated on industry trends and emerging travel technologies to maintain a competitive edge.
- Contribute to the continuous improvement of internal processes and account management strategies.
What will you need to succeed?
- 5+ years of experience in Account Management, ideally within the travel or SaaS industry
- 2+ years of management experience
- Proven track record of exceeding sales targets and driving team success
- Strong coaching and mentoring skills with a passion for developing talent
- Excellent communication and stakeholder management skills
- Data-driven mindset with the ability to analyze trends and inform strategic decisions
- Highly organized with the ability to balance multiple priorities effectively
- Hands-on experience in creating and delivering training materials
What do we offer?
- 💰 Competitive compensation, including equity in TravelPerk
- 🌴 Generous vacation days so you can rest and recharge
- 💊 Comprehensive benefit plans covering medical, dental, vision, life, and disability with coverage from your start date
- 💼 Financial benefits like 401k or Roth with company matching, and HSA or FSA plan
- 💪 Subscription to Wellhub, the gym benefit
- 👶 Family services that include adoption benefits and paid parental leave from 12 to 16 weeks
- 🏢 Global presence and hybrid working style
- 🥳 Unforgettable TravelPerk events, including travel to one of our hubs
- 📚 Learning and professional development opportunities
- 💙 iFeel - a mental health support tool with access to therapists year round
- 📈 Exponential growth opportunities
- 🫶 16 paid hours per year to volunteer for a cause of your choice
- 🌎 "Work from anywhere" allowance of 20 working days per year
Compensation and Benefits:
Compensation for this role is a combination of salary, commissions, and stock options. The base salary is expected to be between $106,000 - 125,000 and the on target variable earnings are $35,000. The commission structure will be tied to the achievement of revenue & retention targets. Actual compensation may vary based on specific qualifications, experience, and other job-related factors.
How we work
Our Vision is for a world where TravelPerk is the platform for human connection in real life (IRL). We take an IRL-first approach to work, where our team works together in person 3 days a week. For roles in Customer Care, this can be up to 5 days per week in the office. As such, this role requires you to be within commuting distance of our hubs. We fundamentally believe in meeting in real life to improve connectivity, productivity, and creativity, ultimately making us a great workplace.
At TravelPerk, we prioritize experience and potential over academic qualifications for this role. We believe that talent and ability aren't always reflected in formal credentials.
TravelPerk is a global company with a diverse customer base—and we want to ensure that the people behind our product reflect that. We're an equal opportunity employer, meaning you're welcome at TravelPerk regardless of your appearance, where you're from, or anything else that makes you.
All official communications will come from email addresses ending in @travelperk.com, our main social channels, or verified recruiters on LinkedIn linked to our official accounts.
Average salary estimate
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Join TravelPerk as a Manager, Account Management in Chicago, Illinois, where you'll shape the future of business travel with your strategic guidance and leadership! At TravelPerk, we're at the forefront of redefining how organizations approach travel logistics, blending cutting-edge technology with a customer-centric focus. In this role, you'll lead a team of Account Managers who are the backbone of our client relationships. Your hands-on sales expertise and motivating management style will help foster a high-performance culture while ensuring that your team meets ambitious sales and customer retention goals. You'll conduct regular one-on-ones to provide coaching and develop tailored training programs that empower your team to excel. In addition to team development, you'll cultivate deep relationships with key clients, acting as their trusted advisor and advocate for TravelPerk's distinctive value proposition. By identifying growth opportunities through data insights and collaborating with cross-functional teams, you will help drive our strategic initiatives forward. Your contribution will not just enhance our client experience but also impact overall business growth. If you thrive in a vibrant, fast-paced environment and have a passion for developing talent while driving sales success, this role is tailor-made for you. Come be a part of a pioneering team that’s not only been recognized with awards but is also making waves in the travel industry. Let’s embark on this journey together and redefine business travel with TravelPerk!
To connect people in real life in the most enjoyable and sustainable way possible.
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