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Account Executive

We are looking for a commercially driven professional with an entrepreneurial mindset to make an impact. As our Account Executive, you will play a key role in meeting Trengo's revenue targets. You will be responsible for adding new customers to our ICP base, primarily focusing on outbound prospecting of mid and upmarket clients through email sequences, cold calling, AI-driven lead tools, and attending industry events.


You will manage a pipeline of new business opportunities and take ownership from first contact to signed contract. You will also work closely with our Onboarding Team to ensure a smooth transition for new customers, supporting multi-channel adoption before handing them over to our Customer Success Team. Currently, our market focus is EMEA, and we are expanding our engaged sales team to support this growth.


At Trengo, we believe in a world where AI technology empowers the relationship between companies and their customers. That’s why our mission is to build the smartest customer engagement platform, replacing repetitive work with meaningful conversations. How do we do that? Our software makes it easy for customer-facing teams to communicate with customers via multiple channels, all in one shared inbox—email, Instagram, Facebook, WhatsApp, live chat, you name it.With a Series A investment of $36M led by Insight Partners and Peak Capital, and as one of the four official WhatsApp Business Solutions Providers in the Netherlands, we empower our customers to scale their businesses and optimize the channels their clients truly prefer.


What your job looks like
  • Drive new business growth through structured outbound initiatives.
  • Understand our clients' needs and translate them into powerful demos by offering client-tailored solutions.
  • Manage multiple stakeholders throughout the sales process.
  • Collaborate with our onboarding team to ensure smooth customer adoption.
  • Manage your own sales pipeline and contribute feedback to Trengo’s roadmap.
  • Work closely with our Partner Management team to convert partner leads into customers.
  • Represent Trengo at industry events.


What you will bring to the role
  • You have proven outbound experience in B2B sales (SaaS/software sales experience is a plus)
  • You have at least 2 years of experience in full-cycle sales.
  • You have experience with sales methodologies such as MEDDIC, SPIN, etc.
  • You bring a driven, entrepreneurial, and strategic mindset with a passion for making an impact.
  • You are self-motivated and highly goal-oriented.
  • You take a customer-centric approach and thrive in a team environment.
  • You speak Dutch and English fluently; additional languages are a plus.
  • You are authentic and committed to helping Trengo grow internationally.
  • You know that the real sales game starts with a ‘No’.


Our culture & values

At Trengo, our culture is shaped by four core values that guide who we are and how we work:

We are dynamic – We enjoy experimenting boldly and adapt quickly to deliver value.

We are future-proof – We embrace new technologies to work smarter and amplify our impact.

We all own it – We drive success as a team and hold ourselves equally accountable.

We are open – We treat everyone with respect, regardless of our differences.


What we offer

This is what we carefully prepared for you:

• Finding yourself in a fast-growing company where your career can evolve. With the help of your number one supporter, your manager, you will follow our departmental growth tracks to pursue the career you want. This is one of the reasons for our positive Glassdoor reviews (4.3/5).

• We really value flexibility and trust our people. That’s why we work hybrid, and our people can work from abroad for 60 days per year.

• Free sessions with on-demand psychologists fromOpenUp. Your mental health is important to us.

• An education budget to feed your curiosity, extra budget for team trainings, and 2 extra days off for your courses or conferences, if needed.

28 vacation days to rest, have fun, and travel as you wish. But, every once in a while, we also like to do it together. The last time, we went on an amazing trip to Valencia!

• Internet and phone allowance every month!

• When you work from our beautiful office: you can bet we have delicious warm lunches together prepared by our in-house chef and workplace experience team. Also, your traveling expenses to Utrecht will be reimbursed.

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Average salary estimate

$60000 / YEARLY (est.)
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$50000K
$70000K

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What You Should Know About Account Executive, Trengo

At Trengo, we're on the lookout for an energetic and commercially driven Account Executive to join our vibrant team in Utrecht. This role is perfect for someone with an entrepreneurial spirit, ready to help us achieve our ambitious revenue targets. As an Account Executive, you'll be the spearhead of our outbound strategy, focusing on bringing new customers into our ideal customer profile (ICP). You'll engage with mid and upmarket clients using a mix of outreach methods like cold calling, email campaigns, and AI-driven lead generation tools. Your mission? To create relationships that lead to signed contracts! You'll manage your own sales pipeline, ensuring a seamless transition from first contact to successful onboarding with the help of our dedicated onboarding team. We're expanding rapidly in the EMEA market, and we need someone who thrives in a fast-paced environment and loves making real, meaningful connections. As a part of our team, you'll represent Trengo at various industry events, showcasing how our smart customer engagement platform empowers businesses to streamline communication across multiple channels. We pride ourselves on being at the forefront of AI technology, and with significant investment backing, we're set to make waves in the industry. If you're looking for a place where your contributions truly matter and you're excited to rise with us, you'll love what Trengo has to offer!

Frequently Asked Questions (FAQs) for Account Executive Role at Trengo
What are the main responsibilities of the Account Executive at Trengo in Utrecht?

As an Account Executive at Trengo in Utrecht, your main responsibilities will include driving new business growth through proactive outbound sales initiatives, managing a pipeline of potential clients, and working collaboratively with our onboarding team to facilitate smooth customer transitions. You'll also engage in sector-specific industry events to represent Trengo and find innovative ways to address and understand client needs.

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What qualifications do I need to become an Account Executive at Trengo?

To be an ideal candidate for the Account Executive position at Trengo, you should have at least 2 years of experience in full-cycle sales, preferably in B2B environments. Familiarity with sales methodologies like MEDDIC or SPIN is important, as is being self-motivated and customer-centric. Fluency in Dutch and English is required, and additional language skills are a plus, helping us better connect with our diverse client base.

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How does Trengo support the career growth of Account Executives?

Trengo is committed to the professional development of our Account Executives by providing clear growth tracks and supporting ongoing education through an education budget. With mentorship from your manager and opportunities to attend conferences, the environment is designed to help you align your professional journey with your personal goals and aspirations.

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What kind of sales strategies are used by the Account Executive at Trengo?

As an Account Executive at Trengo, you'll employ a variety of sales strategies, including structured outbound initiatives targeting mid and upmarket clients. Utilizing cold calls, email outreach, and AI-driven lead tools, you’ll tailor solutions to individual client needs, ensuring each engagement leads to a meaningful and impactful discussion.

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What benefits does Trengo offer to its Account Executive team?

At Trengo, our Account Executives enjoy a plethora of benefits, including a flexible hybrid work environment, generous vacation days, wellness support with on-demand psychological services, and a monthly allowance for internet and phone expenses. Additionally, enjoy team events and a vibrant workplace culture, ensuring a balanced and enriching work life.

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Common Interview Questions for Account Executive
Can you describe your approach to outbound sales as an Account Executive?

Discuss your strategic planning in targeting potential clients, the sales tools and methodologies you've found effective, and how you measure your success. Highlight specific outbound campaigns you've executed and the results they've yielded.

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How do you handle objections during the sales process?

Share examples of common objections you’ve faced and how you've tackled them effectively. Emphasize the importance of understanding the client’s perspective and customizing your responses to address their concerns directly.

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What strategies do you use to understand client needs?

Explain your listening skills and methodologies such as conducting needs assessments or qualifying questions. Provide an example of how understanding a client’s needs has led to successful outcomes in your previous roles.

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How do you prioritize your sales pipeline?

Discuss your approach to managing and prioritizing leads based on criteria such as potential value, urgency, and fit with the ICP. Mention any tools or systems you've implemented to track and nurture leads effectively.

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Can you give an example of a successful demo you delivered?

Reference a specific demo situation, detailing the preparation you undertook, the client’s pain points addressed, and how the demo translated into a successful sale. Highlight any feedback you received that reinforced your demo tactics.

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What role does collaboration play in your sales strategy?

Discuss how collaboration with various teams, such as marketing or onboarding, enhances the sales process. Use examples from your past experiences, emphasizing communication and teamwork for better accountability.

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How do you stay updated on industry trends relevant to your prospects?

Explain your proactive approach to research, including reading industry publications, attending events, or networking with peers. Stress the benefits of being knowledgeable to better serve your clients.

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What motivates you as an Account Executive?

Identify your key motivators, whether it’s achieving targets, closing deals, or building customer relationships. Connect your motivation to how it aligns with Trengo's goals, like empowering customer interactions.

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Can you describe a time you turned around a challenging sale?

Detail a situation where you faced significant obstacles yet persevered through strategic thinking and resilience. Illustrate how you adapted your sales approach and what the end result was.

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Why do you want to work for Trengo as an Account Executive?

Express your enthusiasm for Trengo’s mission and culture. Highlight specific values that resonate with you and explain how your skills and experiences make you a great fit for the team and the company’s growth vision.

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Trengo was officially registered in 2017 by Patrick Meutzner, Marcel van de Weerd, and Igo Trampe. However, the initial idea of Trengo came in 2015, when Patrick and Marcel saw the potential in creating an environment where all customer communicat...

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Full-time, hybrid
DATE POSTED
March 16, 2025

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