Assistant Property Management - Tacoma WA

Who We Are:

Tripalink is a leading co-living and apartment rental platform that aims to redefine urban living. With a strong presence in major cities across the United States, we offer modern apartments designed to create a sense of community among residents.

As a fast-growing startup, we are committed to building a community that supports personal growth, celebrates diversity, and encourages excellence. Our team is dedicated to providing exceptional living experiences through cutting-edge technology and unparalleled customer service. If you're passionate about making a difference and eager to be part of a team that values creativity and teamwork, we invite you to explore our career opportunities and join us on our journey. See below for a summary for this position. Please note, job responsibilities may change from time to time based on business need.

• Oversee the daily operations of a multifamily apartment complex, ensuring smooth and efficient management.

• Foster positive tenant relationships by addressing concerns and resolving issues promptly.
• Organize and host tenant events to enhance community engagement.
• Monitor rent delinquencies and follow up with tenants for timely collection.
• Conduct property tours for prospective tenants, appraisers, and inspectors.
• Serve legal notices as required, including notices to enter (for inspections, repairs, or presumed abandonment), pay-or-vacate notices for nonpayment, and comply-or-vacate notices for lease violations.

• Develop, manage, and track property operating budgets in alignment with client objectives.
• Collaborate with Leasing and Marketing teams to generate regular client reports (weekly, biweekly, or monthly).

• Conduct routine property inspections to ensure high standards of maintenance within budget constraints.

• Ensure compliance with all local, state, and federal property regulations.
• Manage tenant communications across multiple channels, addressing inquiries, complaints, and service requests efficiently.

• Oversee bidding, contracting, and execution of property projects, ensuring adherence to timelines, budgets, and stakeholder expectations.

• Utilize property management software (currently AppFolio) for handling customer data, maintenance requests, contracts, billing, and more.

• Identify and implement process improvements to enhance operational efficiency and resolve pain points.

• Coordinate tenant move-ins and move-outs, including key collection, inspections, maintenance coordination, vendor management, and security deposit processing.

• Review and approve invoices and bills within the property management system.

• High school diploma or GED required; a Bachelor’s degree in Business Administration, Real Estate, or a related field is strongly preferred.

• Up to two years of experience in property management or a related field preferred.
• Proficiency with property management software (preferably AppFolio) and strong working knowledge of Microsoft Word and Excel.

• Excellent communication and interpersonal skills with the ability to engage effectively with tenants and stakeholders.

• Strong multitasking capabilities with the ability to prioritize tasks independently.
• A problem-solving mindset with exceptional attention to detail.

Location: Ellis Apartments: 1909 Fawcett Ave, Tacoma, WA 98402

What We Provide:

- Excellent Working Environment: Energetic, Ambitious, Passionate

- Great Team Experience

- Regular Team Building Activities

- Free Community Event Entrance

- Leadership Cultivation & Individual Development

- Networking & Resources from External Partners

- Opportunities of Rotation Among Departments & Locations

Diversity & Inclusion at Tripalink

Tripalink is committed to bringing together individuals from different backgrounds and perspectives. We strive to create an inclusive environment where everyone can thrive, feel a sense of belonging, and do great work together.

We are proud to be an equal opportunity employer open to all qualified applicants regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or expression, Veteran status, or any other legally protected status.

Note on Pay Transparency:

Tripalink provides an estimate of the compensation for roles that may be hired as required by state regulations. This role may also qualify for annual incentive and/or comprehensive benefits. Compensation may vary based on (a) location, as Tripalink factors in specific location when benchmarking compensation for most roles; (b) individual candidate skills and qualifications; and (c) individual candidate experience.

Additionally, Tripalink leverages current market data to determine compensation, so posted compensation figures are subject to change as new market data becomes available. The salary, other compensation, and benefits information is accurate as of the date of this posting. Tripalink reserves the right to modify this information at any time, subject to applicable law.