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Property Manager - Koreatown

Who We Are:

Tripalink is a leading co-living and apartment rental platform that aims to redefine urban living. With a strong presence in major cities across the United States, we offer modern apartments designed to create a sense of community among residents.


As a fast-growing startup, we are committed to building a community that supports personal growth, celebrates diversity, and encourages excellence. Our team is dedicated to providing exceptional living experiences through cutting-edge technology and unparalleled customer service. If you're passionate about making a difference and eager to be part of a team that values creativity and teamwork, we invite you to explore our career opportunities and join us on our journey. See below for a summary for this position. Please note, job responsibilities may change from time to time based on business need.


Responsibilities:
  • Manage regular move-in and move-out flow including checking units, collect tenants information, explain move-in instructions, send the notice and deal with deposit based on inspection
  • Operate Appfolio system to manage the customer data, maintenance requests, contracts and other related issues in the renting process before and after the tenants move in.
  • Assign work orders and assist maintenance technicians with inspecting properties, supervising repairs, maintaining property units, common areas and amenities to fulfill tenants requests.
  • Communicate with the landlord and advance the completion of maintenance/repair progress with the vendors;
  • Visit different properties occasionally to ensure all sites and communities, are maintained properly and foresee the potential problems.
  • Establish fluent communication and good relationship with tenants by investigating and resolving their complaints.
  • Write, edit emails and make phones to vendors, owners and other organization for discussing and scheduling minor construction issues and others.  
  • Other duties and projects as assigned


Requirements:
  • 3+ years of property management experience with managing multiple apartment buildings simultaneously
  • Excellent organizational and problem-solving skills with strong attention to detail
  • Capable of operating Appfolio and different management or accounting software
  • Capable of effectively handling multiple projects simultaneously
  • Ability to travel to different sites to perform inspections and regular communications with tenants
  • Excellent verbal and written communication skills, including report writing skills
  • Excellent time management skills and the ability to prioritize work


$30 - $35 an hour







#ZR


What We Provide:

- Excellent Working Environment: Energetic, Ambitious, Passionate

- Great Team Experience

- Regular Team Building Activities

- Free Community Event Entrance

- Leadership Cultivation & Individual Development

- Networking & Resources from External Partners

- Opportunities of Rotation Among Departments & Locations


Diversity & Inclusion at Tripalink

Tripalink is committed to bringing together individuals from different backgrounds and perspectives. We strive to create an inclusive environment where everyone can thrive, feel a sense of belonging, and do great work together.

We are proud to be an equal opportunity employer open to all qualified applicants regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or expression, Veteran status, or any other legally protected status.


Note on Pay Transparency:

Tripalink provides an estimate of the compensation for roles that may be hired as required by state regulations. This role may also qualify for annual incentive and/or comprehensive benefits. Compensation may vary based on (a) location, as Tripalink factors in specific location when benchmarking compensation for most roles; (b) individual candidate skills and qualifications; and (c) individual candidate experience.


Additionally, Tripalink leverages current market data to determine compensation, so posted compensation figures are subject to change as new market data becomes available. The salary, other compensation, and benefits information is accurate as of the date of this posting. Tripalink reserves the right to modify this information at any time, subject to applicable law.

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CEO of Tripalink
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Donghao Li
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Average salary estimate

$67600 / YEARLY (est.)
min
max
$62400K
$72800K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Property Manager - Koreatown, Tripalink

At Tripalink, we're on the lookout for a passionate Property Manager to join our dynamic team in Koreatown, CA. As a pioneering co-living and apartment rental platform, we’re not just offering apartments; we’re cultivating a vibrant community that embodies modern urban living. In this exciting role, you’ll manage the move-in and move-out processes, ensuring a smooth transition for our residents while maintaining impeccable standards. You’ll utilize the Appfolio system to handle everything from customer data to maintenance requests, showcasing your strong organizational skills and attention to detail. Communication is key in this role; whether you’re troubleshooting tenant issues or coordinating repair work with vendors, your ability to build relationships will shine through. Plus, you'll get the chance to explore various properties to ensure everything is up to par. We’re seeking someone with a solid background in property management and a knack for problem-solving. At Tripalink, we foster an environment of creativity and teamwork, allowing you to grow both personally and professionally. If you're ready to make an impactful difference in urban living, join us on this journey and experience a workplace that celebrates diversity, inclusion, and innovation.

Frequently Asked Questions (FAQs) for Property Manager - Koreatown Role at Tripalink
What are the responsibilities of a Property Manager at Tripalink in Koreatown?

As a Property Manager at Tripalink, your primary responsibilities will include overseeing the move-in and move-out processes, managing tenant communications, operating the Appfolio system for data management, and ensuring the upkeep of multiple properties. You'll prioritize tenant satisfaction by addressing complaints and supervising maintenance requests, and your keen attention to organization will help you handle various tasks simultaneously.

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What qualifications are required for the Property Manager role at Tripalink?

To qualify for the Property Manager position at Tripalink, candidates should have at least 3 years of property management experience, particularly with multiple apartment buildings. Familiarity with Appfolio and strong organizational, problem-solving, and communication skills are essential. Additionally, you must be able to travel between different sites regularly, demonstrating flexibility and adaptability.

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How does Tripalink support the professional development of Property Managers?

Tripalink is deeply committed to the professional growth of its Property Managers. We offer leadership cultivation programs, opportunities for departmental rotation, and access to networking resources from external partners. Regular team-building activities also contribute to a supportive work environment where creativity and collaboration thrive.

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What tools will I use as a Property Manager at Tripalink?

In the Property Manager role at Tripalink, you'll primarily utilize the Appfolio system to manage customer data, maintenance requests, and various operational tasks. Familiarity with similar management or accounting software is also beneficial, as you'll engage in diverse administrative functions that require attention to detail and organization.

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What makes Tripalink's work environment unique for Property Managers?

Tripalink's work environment is defined by energy, ambition, and passion. We encourage a culture of inclusivity and diversity, ensuring that all team members feel a sense of belonging. Our commitment to personal growth through various programs and activities sets us apart, promoting teamwork while making a meaningful impact in urban living.

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Common Interview Questions for Property Manager - Koreatown
Can you describe your experience with property management software?

In your response, highlight specific software you've used, like Appfolio, and discuss your proficiency in handling tenant data, maintenance requests, and financial management within the system. Mention any challenges you've overcome while using these tools to demonstrate your problem-solving capabilities.

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How do you prioritize tasks when managing multiple properties?

Discuss your method for prioritizing tasks, such as creating a checklist or using management tools to track deadlines and responsibilities. Illustrate your process with examples of how you've successfully managed competing demands in previous positions.

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What strategies do you use to build positive relationships with tenants?

Share your approach, which may include regular communication, responsiveness to concerns, and providing consistent updates on property matters. Highlight any instances where your proactive engagement led to improved tenant satisfaction.

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How do you deal with difficult tenant situations?

Explain your conflict resolution skills, emphasizing patience and understanding. Provide an example of a past situation where you successfully resolved a tenant issue, showcasing your level-headedness and problem-solving abilities.

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What steps do you take to ensure property maintenance is up to standard?

Discuss your methods for conducting regular property inspections, prioritizing maintenance requests, and collaborating with maintenance teams. Illustrate the importance of proactive management in preventing potential issues.

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How do you handle move-in and move-out procedures?

Outline your process for overseeing these transitions effectively, from checking units and collecting necessary information to conducting inspections and addressing any concerns that arise during the process.

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What role does communication play in your property management style?

Emphasize the significance of open communication channels with tenants, landlords, and vendors. Provide specific examples of how strong communication led to successful outcomes in your previous roles.

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Can you give an example of a time you improved tenant satisfaction?

Share a specific example that highlights your ability to assess tenant feedback and implement changes or solutions that led to enhanced experiences for residents, underscoring your commitment to customer service.

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How do you stay organized in a fast-paced property management role?

Discuss your organizational tools and techniques, such as task management apps or calendaring strategies, and provide insights into how you maintain efficiency and effectiveness amidst a busy workload.

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Why do you want to work as a Property Manager at Tripalink?

Express your passion for urban living and community building, emphasizing how Tripalink’s values align with your professional aspirations. Highlight what excites you about contributing to the company’s mission and culture.

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It is our mission to establish a truly co-living neighborhood, to redefine the living experience, and enhance life quality. By organizing a series of interactive activities, we hope to not only help all the urban youths find a sense of self-identi...

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March 23, 2025

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