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Solutions Engineer

At Trunk Tools, we are tackling the massive $13 trillion+ construction industry. We’re an exceptional team of serial entrepreneurs, brought together by our shared mission: automating construction. Our founding team (SpaceX, Stanford, MIT, Carta, etc.) has successfully built and deployed software in construction for 140k+ users, millions of users beyond the construction space, and worked on +$2 billion of built-environment projects. We aren’t another out-of-touch tech startup, most of our team comes from construction. 

We spent the last few years building the brain behind construction. Now we are deploying workflows/ agents, starting with Q&A document chatbot, to be ingrained in construction teams’ workflows, ultimately to automate construction. Given our immense traction with several Fortune 500 construction companies,  we are doubling our team in order to deploy several more agents this year. You will have an opportunity to drive the transformation of a multi-trillion-dollar industry full of waste, risks and inefficiencies.

As a member of our Solutions Engineering team, you’ll partner with Account Executives as a trusted advisor. Your expertise will support our Account Executives throughout the entire sales process. This includes answering RFPs, creating Solution Designs, emphasising value, and positioning Trunk Tools as the leading construction AI platform.


This role will report to our Vice President of Sales. We’re looking for someone to join us immediately.

What you will do and achieve:

  • Own pre-sales technical support of prospects and partners from initial contact through product evaluation and close

  • Work with the Sales team to close new business by designing a solution that creates value for our prospects while eliminating their challenges

  • Support enablement of new Account Executives for success through insight into the positioning of Trunk Tools' platform.

  • Complete immersion and mastery of Trunk Tools' product offerings, business model, services, and emerging technologies.

  • Be a valued team member helping with internal projects, mentoring & knowledge sharing.

  • Collaborate with all levels of the Trunk Tools organization to develop best practices and drive Trunk Tools' evolution as a market leader

What we're looking for:

  • Minimum of 5 years working in the construction industry.

  • Minimum of 3 years experience working with Enterprise customers.

  • Proven track record of successful engagement and support with clients in an enterprise setting. 

  • Proven performance in a Solutions Engineer role selling a SaaS solution through demonstrations, drafting RFP responses, and onboarding sales executives a plus but not mandatory.

  • Understanding of complex web and mobile applications utilised for documentation management, project management, or similar

  • Understanding and/or strong interest in developing a working knowledge of enterprise technology environments including AI, storage, database, data warehousing, data integration, data analytics, and security

We realize applying for jobs can feel daunting at times. We don’t expect you to check all the qualification boxes and encourage you to apply if you have experience in some of the areas.

At Trunk Tools, we’re working hard to build a more productive and safer environment within the construction industry, and we strive to live by these same values here at Trunk Tools HQ. As an equal-opportunity employer, we are committed to building an inclusive environment where you can be you. We work hard to evaluate all employees and job applicants consistently, without regard to race, color, religion, gender, national origin, age, disability, pregnancy, gender expression or identity, sexual orientation, or any other legally protected class. 

 

Average salary estimate

$100000 / YEARLY (est.)
min
max
$80000K
$120000K

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What You Should Know About Solutions Engineer, Trunk Tools, Inc.

At Trunk Tools, we're on a mission to revolutionize construction with our innovative solutions, and we’re looking for a passionate Solutions Engineer to join our Austin team! With a strong foundation created by our founders from esteemed companies like SpaceX and Stanford, we are committed to automating the construction industry, which is worth over $13 trillion. As a Solutions Engineer, you'll partner closely with our Account Executives, guiding them through the sales process by providing technical support and crafting solutions that highlight the incredible value of our AI platform. Your role is vital in ensuring we meet the needs of our enterprise clients and push the boundaries of what's possible in construction technology. You'll dive into everything from answering RFPs to developing comprehensive solution designs, and most importantly, you’ll be instrumental in showcasing how Trunk Tools can transform workflows and eliminate inefficiencies. We want someone who knows the ins and outs of construction, ideally with a solid background of at least five years in the field and experience working with enterprise customers. If you're excited about leveraging your technical skills to drive change, mentoring new team members, and collaborating across departments, this is the perfect opportunity for you. Join us now and play a crucial part in shaping the future of construction!

Frequently Asked Questions (FAQs) for Solutions Engineer Role at Trunk Tools, Inc.
What are the main responsibilities of a Solutions Engineer at Trunk Tools?

As a Solutions Engineer at Trunk Tools, your primary responsibilities include providing pre-sales technical support, collaborating with Account Executives, designing effective solutions for prospects, and assisting in closing new business deals. You'll also be expected to demonstrate deep knowledge of our platform and engage with clients to address their specific needs.

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What qualifications are necessary for the Solutions Engineer role at Trunk Tools?

To be successful in the Solutions Engineer position at Trunk Tools, candidates should have a minimum of five years in the construction industry and at least three years of experience engaging with enterprise customers. A strong understanding of complex web and mobile applications and a keen interest in emerging technologies such as AI and data analytics will also be beneficial.

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How can a Solutions Engineer contribute to the sales process at Trunk Tools?

A Solutions Engineer contributes significantly to the sales process at Trunk Tools by providing technical expertise that enhances the sales pitch. You'll assist in drafting RFP responses, creating tailored solution designs that demonstrate our platform's value, and resolving technical questions to help secure new business contracts.

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What kind of work environment can a Solutions Engineer expect at Trunk Tools?

At Trunk Tools, we foster a collaborative and inclusive work environment where input is valued at all levels. As a Solutions Engineer, you’ll not only work alongside talented professionals in construction tech but also have opportunities for mentorship and knowledge sharing while being encouraged to grow and innovate in your role.

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Why is industry experience important for the Solutions Engineer role at Trunk Tools?

Industry experience is crucial for the Solutions Engineer role at Trunk Tools because it allows you to understand the unique challenges and nuances of the construction sector. With this knowledge, you can effectively communicate how our solutions can specifically address customer pain points, ultimately leading to successful engagements and strong client relationships.

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Common Interview Questions for Solutions Engineer
Can you describe your experience in the construction industry and how it relates to the Solutions Engineer role?

When answering, focus on specific projects you've worked on, challenges you've faced, and how those experiences will inform your approach as a Solutions Engineer. Highlight any direct interactions with enterprise customers to showcase your rapport.

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What strategies do you use to understand a client's needs during the sales process?

It’s important to emphasize active listening and asking clarifying questions. Explain how you tailor your solution to address their unique challenges and ensure you align Trunk Tools' offerings with their expectations.

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Describe a challenging technical problem you solved in a previous role. How did you approach it?

Utilize the STAR method (Situation, Task, Action, Result) to illustrate a specific situation where your technical skills were tested. This will help interviewers visualize your problem-solving abilities in a relevant context.

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How would you explain a complex technical solution to a non-technical stakeholder?

Focus on simplifying the concepts without losing accuracy. Use analogies or relatable examples from your construction experience to make technical processes understandable for those unfamiliar with engineering jargon.

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What do you think sets Trunk Tools apart from its competitors?

Your response should reflect knowledge of Trunk Tools' unique value proposition. Highlight the company’s innovative approach to automating construction, cutting-edge technology, and strong partnerships with industry leaders.

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How do you stay up-to-date with industry trends and emerging technologies?

Share your proactive strategies such as attending industry conferences, joining professional networks, and consuming resources like blogs, webinars, or podcasts that focus on construction tech and AI advancements.

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In your view, what is the most important quality for a Solutions Engineer to have?

Highlight qualities such as adaptability, technical proficiency, and communication skills. You can support your answer with examples of how these traits have contributed to your past successes.

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How would you handle a situation where a client is unhappy with the technical aspects of a solution?

Demonstrate empathy and active listening, followed by a systematic approach to understanding their concerns. Explain how you would collaborate with the team to adjust the solution and ensure client satisfaction.

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Can you discuss your experience with SaaS solutions and how it relates to the role?

Discuss contemporary SaaS products you’ve worked with, focusing on your contributing role, understanding customer feedback, and how you demonstrated software capabilities to enhance sales conversations.

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What are your thoughts on the future of construction technology?

Share your insights about emerging trends, such as increased automation, data-driven decision-making, and the integration of AI, as well as how you see Trunk Tools playing a pivotal role in that future.

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Founded in 2021, Trunk Tools is a team of experienced innovators, industry professionals, and change makers. We work tirelessly to develop solutions that align incentives from the most junior employees to the most senior executives across the skil...

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Full-time, on-site
DATE POSTED
December 22, 2024

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