Navigator RN - job 2 of 2

As a Navigator RN at Mercy Medical Center, your main responsibilities include performing clinical assessments, educating patients on their illness, managing symptoms, and ensuring that patients have prompt access to care. You will collaborate closely with a multidisciplinary team to coordinate patient care effectively and provide a seamless experience throughout the continuum of care.

To qualify for the Navigator RN position at Mercy Medical Center, you must possess a current Registered Nurse license in California, a Basic Life Support (BLS) certification, and at least three years of recent clinical experience in oncology. Additionally, a Bachelor's degree or higher in nursing or a related field is required, along with excellent communication and interpersonal skills.

For the Navigator RN role, you will need a minimum of three years of recent clinical experience specifically in oncology. This background is crucial for providing the desired quality of care and support to patients navigating their treatment processes in our community health environment.

The Navigator RN plays a vital role in supporting quality care by actively participating in quality improvement activities. By constantly evaluating care processes and patient outcomes, the Navigator RN helps uphold the standards established by the American College of Surgeons, ensuring that Mercy Medical Center remains a certified Community Cancer Center dedicated to excellence in patient care.

Excellent interpersonal skills are crucial for a Navigator RN at Mercy Medical Center. The role requires you to work harmoniously with a diverse range of professionals and patients. Being able to adjust communication to different audiences, build trust, and identify and meet the needs of patients and families will be key to your success in this position.

When answering this question, detail your specific experiences in oncology settings. Highlight any unique challenges you've faced and how you’ve addressed them. Discuss your nursing skills relevant to oncology, such as patient education, symptom management, and coordination of care.

In your answer, explain how you assess each patient's condition and needs quickly, demonstrating your critical-thinking abilities. Discuss strategies you’ve employed in the past for time management and prioritization, highlighting the importance of patient safety and quality care.

Discuss your approach to patient communication. Emphasize the importance of empathy and active listening, and provide examples of how you simplify complex medical information for patients. Mention any specific tools or techniques you rely on to enhance understanding.

Share your strategies for having tough discussions, emphasizing the importance of empathy and honesty. Provide an example from your past experiences where you navigated a sensitive topic effectively, demonstrating your emotional intelligence and communication skills.

Highlight an experience where you effectively worked with a diverse team. Describe your role, the objective of the team, and how you ensured everyone’s contributions were recognized while achieving a common goal. This showcases your collaboration and leadership skills.

Discuss your methodologies for patient education, including assessing patient comprehension and adjusting your teaching style based on individual needs. Provide examples of educational materials you've created or adapted for different patient demographics.

Explain your strategies for maintaining continuity of care, such as setting clear follow-up appointments, coordinating with other healthcare team members, and ensuring effective communication between shifts. Provide a relevant example that showcases your approach.

Share your personal reasons for pursuing a career as a Navigator RN, such as the impact you have on patients' lives or the satisfaction of guiding patients through their healthcare journeys. This will illustrate your passion and commitment to patient care.

Explain your commitment to continuous learning. Discuss specific resources you use, such as journals, conferences, or professional organizations, to maintain your knowledge in oncology and nursing practices.

Tailor your answer to reflect your alignment with Mercy Medical Center's values. Highlight your relevant experience, personal qualities, and motivation to contribute positively to the team, showing your understanding of the center's mission and patient care approach.