Application System Analyst I - Hybrid

As an Application System Analyst I at the University of Maryland Medical System, you'll perform routine applications analysis, design support, and provide tracking on daily operational issues. Your role involves assisting in testing applications, drafting various documentation such as functional specifications and training manuals, and delivering guidance to end users, ensuring the applications meet the needs of the organization.

To become an Application System Analyst I at the University of Maryland Medical System, you'll need a Bachelor’s Degree in a relevant field such as health, science or business, along with one year of experience in information applications or equivalent disciplines. A relevant IT certification is preferred. Experience in a customer service environment will also be beneficial in this role.

At UMMS, professional development is a priority. As an Application System Analyst I, you will have access to various in-service and educational programs aimed at enhancing your skills and knowledge. This commitment to continuous learning helps our employees stay at the forefront of technology while advancing their careers.

The work environment for an Application System Analyst I at the University of Maryland Medical System is a hybrid setting. This means you'll enjoy the flexibility of working remotely while also having the opportunity to collaborate with your team in the office. This balance promotes teamwork and innovation within a supportive atmosphere.

The pay range for the Application System Analyst I position at the University of Maryland Medical System is between $28.82 and $40.35 per hour. In addition to competitive pay, UMMS offers comprehensive benefits, which can be reviewed in the 2024-2025 UMMS Benefits Guide.

When answering this question, highlight your previous experience with application analysis, such as the tools and methodologies you used. Discuss specific projects where you contributed to analyzing application performance, user needs, or impact assessments, showcasing your ability to analyze complex information effectively.

Employ the STAR method (Situation, Task, Action, Result) to discuss a specific situation where you resolved a conflict. Emphasize your communication and problem-solving skills, detailing how you listened to the user's concerns, found a solution, and followed up to ensure satisfaction, showcasing your customer service skills.

Mention your systematic approach to documentation, including creating templates, ensuring clarity, and maintaining accuracy. Discuss tools or software you use for documentation, and the importance of helpful resources like training manuals and status reports for end-users.

Articulate the critical role user testing plays in ensuring applications meet user needs and function effectively. Discuss your experience in testing phases, how you gather user feedback, and the adjustments made to enhance application usability and performance.

Identify the programming languages or tools you are familiar with, such as SQL for database querying, or languages relevant to application development. Explain how your skills can contribute to the role, particularly in understanding and supporting application functionality.

Discuss your organizational skills and techniques, like using project management tools or prioritizing based on urgency and impact. Provide an example of how you managed competing requests previously, demonstrating your ability to maintain productivity and service quality.

Show your enthusiasm for continuous learning. Discuss attending workshops, webinars, or self-study. Talk about how you approach new technologies, like research strategies or hands-on experimentation, which demonstrate your proactive attitude towards staying updated in the industry.

Use the STAR method to narrate a specific complex issue you encountered, outlining the steps you took to diagnose and solve it. Highlight your analytical skills and determination, showcasing how you turned a challenging situation into a successful resolution.

Discuss your communication strategies for engaging with various stakeholders, such as holding regular meetings, using clear language, and actively listening to feedback. Provide examples of successful collaborations and how you gathered input from different departments.

Outline key traits like analytical mindset, problem-solving skills, attention to detail, and excellent communication. Explain how these qualities enhance your effectiveness in the role, driving project success and contributing positively to team dynamics.