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Department Secretary Nursing

Company Description

Experience the highest level of appreciation at UM Baltimore Washington Medical Center — named Top Workplace in the Baltimore area by The Baltimore Sun two years in a row (2019 & 2020); Top Workplace in the USA for 2021!  As part of the acclaimed University of Maryland Medical System, our facility is one of three ANCC Pathway to Excellence® designated hospitals in Maryland. UM BWMC features one of the state’s busiest emergency departments, as well as a team of experts who care for our community and one another.  The University of Maryland Baltimore Washington Medical Center (UMBWMC) provides the highest quality health care services to the communities we serve. Our medical center is home to leading-edge technology, nationally recognized quality, personalized service and outstanding people. We have 285 licensed beds and we’re home to 3,200 employees and over 800 physicians. Our expert physicians and experienced, compassionate staff are connected to medical practices in the local community as well as at University of Maryland Medical Center in downtown Baltimore. For patients, this means access to high-quality care and research discoveries aimed at improving Maryland’s health.  Our physicians and nursing staff specialize in emergency, acute, medical-surgical and critical care. In addition, our medical center is home to many Centers of Excellence, offering expert outpatient health care.

 

Job Description

Schedule

.2 Days: 0800-430pm

General Summary

Under moderate supervision, the department secretary is accountable to perform secretarial and administrative support for the Director and Managers of the Acute Care Division.

Mission

The mission of Baltimore Washington Medical Center is to provide the highest quality healthcare services to the communities we serve.

Reporting Relationship:

Reports to Director or Manager, Acute Care Division.

Qualifications

High school diploma or equivalent required. A minimum typing ability of 50 words per minute required. Knowledge of medical terminology preferred. One (1) year secretarial experience and knowledge of word processing/computer skills required.

Working Conditions

Works inside. Works in a clean well lighted, fast-paced environment, with frequent interruptions and multiple crisis situations. Potential for minimal exposure to communicable diseases and hazardous materials requiring the observance of Standard (Universal) Precautions and safe handling practices. Expected to work mainly day shift Monday-Friday and weekends/evenings as requested.

Physical Requirements

Requires sitting approximately 75% of the time; frequent standing and/or walking; occasional bending, lifting and carrying supplies weighing up to fifteen (15) pounds. Requires manual dexterity for using keyboard and operating office equipment. Requires visual acuity to use computer monitor and read documents. Talking and hearing necessary for conversations with staff, managers, co-workers, and visitors by phone and personally.

Additional Information

All your information will be kept confidential according to EEO guidelines.

 Compensation

  • Pay Range: $21.5-$30.12
  • Other Compensation (if applicable):

Review the 2024-2025 UMMS Benefits Guide

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Average salary estimate

$25810 / YEARLY (est.)
min
max
$21500K
$30120K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Department Secretary Nursing , University of Maryland Medical System

Join the incredible team at UM Baltimore Washington Medical Center (UM BWMC) as a Department Secretary in Nursing! Located in Glen Burnie, MD, this position offers the opportunity to be at the heart of a top workplace recognized for its commitment to quality healthcare and employee satisfaction. Here, you will provide vital secretarial and administrative support to the Director and Managers of the Acute Care Division, ensuring that the department runs smoothly and efficiently. Your organizational skills will shine as you manage schedules, handle communications, and maintain records in a fast-paced environment that is both rewarding and dynamic. With a strong emphasis on teamwork and collaboration, you will be surrounded by compassionate colleagues who share a common goal: to provide the highest quality of care to our community. To be successful as a Department Secretary at UM BWMC, you’ll need to have a high school diploma or equivalent, a typing speed of at least 50 words per minute, and preferably some knowledge of medical terminology. Your experience in secretarial roles and proficiency in word processing will be crucial as you navigate your responsibilities. The role also includes the flexibility to work day shifts, and occasional evenings or weekends may be required. If you’re looking for a fulfilling career where you will be appreciated and can make a difference, the Department Secretary position at UM BWMC is the perfect fit for you!

Frequently Asked Questions (FAQs) for Department Secretary Nursing Role at University of Maryland Medical System
What are the responsibilities of a Department Secretary Nursing at UM Baltimore Washington Medical Center?

As a Department Secretary Nursing at UM Baltimore Washington Medical Center, you will be responsible for handling essential secretarial tasks such as scheduling meetings, managing correspondence, and maintaining important records for the Director and Managers of the Acute Care Division. Your role will also involve collaborating with healthcare professionals to ensure that the office runs smoothly and efficiently, creating a positive environment for staff and patients alike.

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What qualifications are needed to become a Department Secretary Nursing at UM BWMC?

To apply for the Department Secretary Nursing position at UM BWMC, you need a high school diploma or equivalent. A minimum typing ability of 50 words per minute is required, along with at least one year of secretarial experience and familiarity with computer skills. While knowledge of medical terminology is preferred, your communication and organizational skills will be key assets in this role.

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What working conditions can I expect as a Department Secretary Nursing at UM BWMC?

As a Department Secretary Nursing at UM BWMC, you will work indoors in a clean and well-lit environment, typically during the day shift from Monday to Friday, with possible weekend or evening shifts as needed. You will need to manage multiple tasks in a fast-paced setting, handling various interruptions and working closely with both staff and patients. Remember to observe standard safety precautions to mitigate exposure to communicable diseases.

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What is the pay range for the Department Secretary Nursing position at UM Baltimore Washington Medical Center?

The pay range for the Department Secretary Nursing position at UM BWMC is between $21.50 and $30.12 per hour, depending on your experience and qualifications. The job also offers a comprehensive benefits package, which you can review in the 2024-2025 UMMS Benefits Guide, ensuring that your hard work is well compensated.

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How does the Department Secretary Nursing role contribute to patient care at UM BWMC?

The Department Secretary Nursing role at UM BWMC is crucial in supporting administrative functions that directly enhance patient care. By ensuring efficient communication, proper record-keeping, and effective scheduling, you help healthcare professionals focus on delivering the best care possible to patients, thereby contributing to the overall quality of healthcare services provided by the medical center.

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Common Interview Questions for Department Secretary Nursing
What do you consider the most important skills for a Department Secretary Nursing?

The most important skills for a Department Secretary Nursing include strong organizational abilities, excellent verbal and written communication skills, proficiency in computer applications, and a solid understanding of medical terminology. Emphasize your experience in multitasking and how you effectively manage your time under pressure.

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Can you describe a time when you managed a challenging situation in the workplace?

When addressing this question, think of a specific instance where you successfully handled a challenging situation. Describe your thought process, the actions you took, and the outcome. Highlight your problem-solving abilities and how they reflect the skills needed for a Department Secretary Nursing.

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How do you prioritize your tasks during a busy day?

To prioritize tasks during a busy day, I typically start by assessing critical deadlines and immediate needs. I use a task list to keep track of priorities, and I ensure I communicate with my team to understand their needs. Mention specific tools you use or methods you apply to stay organized.

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What motivates you to work in a healthcare setting as a Department Secretary?

When discussing motivation, focus on your passion for supporting healthcare professionals and contributing to patient welfare. You might mention the fulfillment that comes from being part of a team dedicated to making a real difference in people’s lives through quality healthcare.

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How do you handle feedback from supervisors and colleagues?

Demonstrate how you embrace feedback as an opportunity for growth. Share examples of how constructive criticism has helped you improve in your previous roles and how you actively seek feedback to enhance your skills as a Department Secretary Nursing.

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What experience do you have with medical terminology?

If you have prior experience with medical terminology, describe how you acquired that knowledge, such as through previous roles or coursework. If not, discuss your willingness and strategy to learn medical terminology quickly, emphasizing your adaptability in the workplace.

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How do you ensure confidentiality when dealing with patient information?

To ensure confidentiality, I strictly adhere to all privacy regulations and policies regarding patient information. Explain the protocols you follow to protect sensitive data and your commitment to maintaining trust with patients and colleagues.

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Give an example of how you have worked as part of a team.

Provide an example that illustrates your ability to collaborate effectively. Describe your role within the team, the objectives you worked towards, and the positive impact of your contributions on team performance and patient care.

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Why do you want to work for UM Baltimore Washington Medical Center?

Express your admiration for UM BWMC’s commitment to quality healthcare and community service. Highlight specific aspects of the organization that resonate with you, such as their accolades or focus on employee satisfaction, and how you hope to contribute positively to their mission.

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What strategies do you use to maintain a high level of accuracy in your work?

Discuss your attention to detail and how you double-check your work for accuracy. Mention methods you use to minimize errors, such as checklists or software tools, emphasizing that maintaining accuracy is essential in the role of a Department Secretary Nursing.

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We dedicate every day to providing a better state of care in Maryland. We are committed to strengthening the social fabric of our communities with high quality care centered on patients and their families, and our size and geographical reach all...

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DATE POSTED
April 11, 2025

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