Laboratory Support Tech I

As a Laboratory Support Tech I at the University of Maryland Medical System, your primary responsibilities include collecting venous and capillary blood samples, processing these samples, and ensuring accurate data entry through computerized systems. You'll also communicate with medical staff to resolve any specimen issues and manage inventory for laboratory supplies, playing a key role in the overall operations of the laboratory.

To qualify for the Laboratory Support Tech I position at the University of Maryland Medical System, you need a High School Diploma or equivalent (GED). While it’s preferred to have completed an accredited phlebotomy program and to possess certification as a registered phlebotomist by a recognized society, having at least one year of experience in a healthcare environment as a phlebotomist can significantly enhance your application.

In the Laboratory Support Tech I role at the University of Maryland Medical System, you will primarily use tools for blood collection such as needles and collection tubes. Additionally, you may operate simple medical laboratory equipment, including centrifuges and microscopes, to ensure proper processing of samples while adhering to safety and quality standards.

The University of Maryland Medical System is committed to offering extensive resources for professional growth, including training programs, mentorship opportunities, and access to the latest healthcare technology. As a Laboratory Support Tech I, you will be encouraged to pursue certifications and training that enhance your skills and career trajectory in the healthcare field.

The salary for a Laboratory Support Tech I at the University of Maryland Medical System ranges from $17.89 to $23.59 per hour, depending on experience and qualifications. This competitive pay reflects UMMS's commitment to valuing their employees and providing opportunities for career advancement.

When answering this question, you should talk about your experience with different blood specimen collection techniques, such as venipunctures, finger sticks, and heel sticks. Highlight your ability to follow established procedures, ensure patient comfort and safety, and accurately label and track specimens.

You can explain the importance of double-checking information for data entry accuracy and how you verify patient identities. Mention any specific software you’ve used in past roles to track specimens and how you ensure labels are applied correctly to prevent mix-ups.

To effectively answer this question, provide a specific example of a problem you faced regarding a sample, the steps you took to resolve it, and how your actions contributed to the efficiency of the lab. Make sure to emphasize your communication skills and collaborative approach with the medical staff.

Discuss your hands-on experience with laboratory equipment such as centrifuges, microscopes, and any automation equipment. Describe how your familiarity with these tools enhances your ability to fulfill your responsibilities effectively.

Talk about your approaches to time management and task prioritization in a fast-paced environment. You can mention how you handle multiple responsibilities and make use of checklists or digital tools to stay organized and meet deadlines.

Emphasize your compassionate approach by discussing techniques you use to ease patient anxiety, such as clear communication before the procedure and ensuring they are well-informed. Also, mention how you maintain a calm demeanor to create a positive experience.

In your response, highlight your knowledge of proper protocols for specimen handling, transportation, and storage. Discuss any specific measures you take to prevent contamination or degradation of samples, ensuring they are processed accurately.

Discuss the importance of adhering to safety protocols such as wearing appropriate personal protective equipment (PPE), following guidelines for the disposal of hazardous materials, and maintaining cleanliness in the lab. Illustrate how you’ve proactively contributed to a safe working environment.

Talk about your experience in managing laboratory supplies by conducting regular inventory checks, organizing supplies efficiently, and placing timely orders to avoid shortages. Highlight any systems you have used to track inventory and manage requisitions.

This is your chance to express your enthusiasm for the position. Reflect on the reputation of the University of Maryland Medical System, your desire to contribute to patient care, and how the role aligns with your career ambitions in healthcare.