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Machine Learning Engineer

About Upstart

Upstart is the leading AI lending marketplace partnering with banks and credit unions to expand access to affordable credit. By leveraging Upstart's AI marketplace, Upstart-powered banks and credit unions can have higher approval rates and lower loss rates across races, ages, and genders, while simultaneously delivering the exceptional digital-first lending experience their customers demand. More than 80% of borrowers are approved instantly, with zero documentation to upload.

Upstart is a digital-first company, which means that most Upstarters live and work anywhere in the United States. However, we also have offices in San Mateo, California; Columbus, Ohio; and Austin, Texas.

Most Upstarters join us because they connect with our mission of enabling access to effortless credit based on true risk. If you are energized by the impact you can make at Upstart, we’d love to hear from you!

The Team: 

Upstart’s Machine Learning, Personal Loan Underwriting  team is focused on leveraging machine learning to power Upstart’s underwriting models. This team is responsible for building the underwriting model which determines credit decisioning at Upstart. This model plays a central role in Upstart’s overall performance as a company and includes numerous challenging problems to solve.

 

As a Machine Learning Engineer, PL UW  at Upstart, you will collaborate with our Research Scientists, Data Scientists,  and other engineering departments. Your work will impact the team in a number of ways:

  • You will increase ML productivity through better software and infrastructure; and improve how we research, train, deploy, serve and monitor our models. 
  • You will reduce the time it takes to go from idea to production, and enable us to test out new ideas. This will all manifest in us delivering on our critical mission of enabling access to credit more effectively.
  • You will design and implement code and algorithms to help improve our model’s predictive power

 

How you’ll make an impact

  • Build repeatable workflows and  automation that enables scientists to spend more time on high leverage tasks (methodology, writing, analysis) and less on keeping the lights on or getting things to run
  • Discover and develop a short and long-term roadmap of engineering improvements on the PL UW team
  • Explore new algorithms and methodologies for our machine learning models
  • Interface cross-functionally with other engineering teams (data engineering, machine learning platform, pricing, and growth software engineering), to provide feedback and requirements, so that we can build high-quality systems end-to-end

 

Qualifications 

  • Education and Experience
    • Phd in a quantitative field with 0+ years of relevant experience
    • Masters in a quantitative field with 2+years of relevant experience
    • Bachelors in a quantitative field with 4+years of relevant experience
  • Experience in Python
  • Experience with Machine Learning

 

Position location This role is available in the following locations: Remote

 

Travel requirements As a digital first company, the majority of your work can be accomplished remotely. The majority of our employees can live and work anywhere in the U.S but are encouraged to to still spend high quality time in-person collaborating via regular onsites. The in-person sessions’ cadence varies depending on the team and role; most teams meet once or twice per quarter for 2-4 consecutive days at a time.

 

What you'll love: 

  • Competitive Compensation (base + bonus & equity)
  • Comprehensive medical, dental, and vision coverage with Health Savings Account contributions from Upstart 
  • 401(k) with 100% company match up to $4,500 and immediate vesting and after-tax savings
  • Employee Stock Purchase Plan (ESPP)
  • Life and disability insurance
  • Generous holiday, vacation, sick and safety leave  
  • Supportive parental, family care, and military leave programs
  • Annual wellness, technology & ergonomic reimbursement programs
  • Social activities including team events and onsites, all-company updates, employee resource groups (ERGs), and other interest groups such as book clubs, fitness, investing, and volunteering
  • Catered lunches + snacks & drinks when working in offices

 

#LI-REMOTE

#LI-Associate 

At Upstart, your base pay is one part of your total compensation package.  The anticipated base salary for this position is expected to be within the below range. Your actual base pay will depend on your geographic location–with our “digital first” philosophy, Upstart uses compensation regions that vary depending on location. Individual pay is also determined by job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process.

In addition, Upstart provides employees with target bonuses, equity compensation, and generous benefits packages (including medical, dental, vision, and 401k).

United States | Remote - Anticipated Base Salary Range
$123,200$170,500 USD

Upstart is a proud Equal Opportunity Employer. We are dedicated to ensuring that underrepresented classes receive better access to affordable credit, and are just as committed to embracing diversity and inclusion in our hiring practices. We celebrate all cultures, backgrounds, perspectives, and experiences, and know that we can only become better together. 

If you require reasonable accommodation in completing an application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please email candidate_accommodations@upstart.com

https://www.upstart.com/candidate_privacy_policy

Average salary estimate

$146850 / YEARLY (est.)
min
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$123200K
$170500K

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What You Should Know About Machine Learning Engineer, Upstart

Are you ready to help reshape the future of credit with cutting-edge machine learning? At Upstart, a leading AI lending marketplace, we’re searching for a passionate Machine Learning Engineer to join our Personal Loan Underwriting team. This role is a unique opportunity to harness the power of AI, collaborating with brilliant minds including Research Scientists and Data Scientists to enhance our underwriting models. Imagine being pivotal in determining credit decisions that directly impact our customers' lives! As a Machine Learning Engineer at Upstart, you’ll increase ML productivity and dramatically streamline our processes, making it easier and faster to take ideas from conception to production. Your coding and algorithm design skills will help us improve model performance, while your innovative spirit drives the exploration of new methodologies. We value individuals with a strong foundation in quantitative fields, whether you have a Ph.D., master's, or significant experience with a bachelor's. This remote opportunity means you can work from anywhere in the U.S., while still connecting in person for collaborative sessions. Join us if you're excited about making credit more accessible through technology—at Upstart, we’re committed to promoting diversity and inclusion in our workplace. Let’s change the lending landscape together!

Frequently Asked Questions (FAQs) for Machine Learning Engineer Role at Upstart
What are the responsibilities of a Machine Learning Engineer at Upstart?

As a Machine Learning Engineer at Upstart, you’ll take on critical responsibilities that include enhancing machine learning productivity through improved software and infrastructure, building workflows for better automation, and collaborating with various teams to enhance the predictive power of our underwriting models. Your work will directly contribute to expediting the journey from idea to deployment, thereby aiding in Upstart’s mission to deliver simple and effective credit solutions.

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What qualifications are required for the Machine Learning Engineer position at Upstart?

To be considered for the Machine Learning Engineer position at Upstart, candidates should possess a strong educational background in a quantitative field. A Ph.D. is ideal for candidates with no experience, while candidates with a master's should have at least two years of relevant experience. For those with a bachelor's degree, a minimum of four years of related experience is necessary. Proficiency in Python and familiarity with machine learning concepts are also essential.

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How does Upstart support Machine Learning Engineers in their roles?

Upstart supports Machine Learning Engineers by providing comprehensive resources for continuous learning and development. This includes a competitive compensation package, access to advanced technology tools, and opportunities for collaboration with skilled professionals in the field. The emphasis on regular in-person collaborations also fosters a dynamic work environment, enabling engineers to thrive and innovate.

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What is the work environment like for a Machine Learning Engineer at Upstart?

The work environment for a Machine Learning Engineer at Upstart is flexible, as the company embraces a digital-first philosophy allowing employees to work remotely from anywhere in the United States. Upstart promotes a collaborative and inclusive culture with regular onsite meetings for team bonding, ensuring that personal interactions enhance communication and teamwork.

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What is Upstart’s mission regarding access to credit?

Upstart’s mission is to transform the lending landscape by expanding access to affordable credit for a diverse range of borrowers. By utilizing AI-driven underwriting models, the company aims to ensure that credit decisions are fair, efficient, and accessible to everyone, irrespective of their backgrounds or financial history.

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Common Interview Questions for Machine Learning Engineer
Can you explain your experience with Python in machine learning projects?

When answering this question, highlight specific projects where you've used Python, focusing on libraries like TensorFlow, PyTorch, or Scikit-learn. Be prepared to discuss algorithms you implemented, the challenges faced, and how you approached debugging and optimizing your code.

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How do you approach building machine learning models?

Discuss your methodology for designing machine learning models—from data collection and preprocessing, through feature selection, training, and testing. Emphasize your ability to iterate based on model performance metrics and how you validate the results.

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What techniques do you use to prevent overfitting in models?

In your response, mention techniques such as cross-validation, regularization methods, and pruning strategies. Provide examples of situations where you successfully implemented these techniques in past projects to ensure robust models.

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How do you stay updated with the latest trends in machine learning?

Share your strategies for staying informed, such as following academic journals, engaging in online courses, participating in relevant conferences, or being active in machine learning communities. Illustrate your passion for lifelong learning.

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Can you discuss a challenging problem you faced in a previous ML project?

When answering, choose a specific instance that demonstrates your problem-solving skills. Describe the context, the challenge you encountered, the steps you took to resolve it, and the final outcome. This will showcase your analytical thinking and persistence.

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What are some common metrics you use to evaluate model performance?

Discuss metrics relevant to the tasks you’ve worked on like accuracy, precision, recall, F1 score, and ROC-AUC. Explain why you choose specific metrics based on the project’s goals and the nature of the data.

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Have you had experience collaborating with other teams (e.g., data engineering, software engineering)?

Highlight any past collaborations, focusing on how you effectively coordinated with different teams. Talk about any processes or tools you used to ensure smooth communication and project alignment.

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Can you explain the importance of feature engineering?

Elaborate on how feature engineering significantly impacts model accuracy. Discuss techniques you’ve used to construct appropriate features and any methods you implemented to validate and refine the chosen features.

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How do you handle ambiguous project requirements?

Highlight your flexibility and proactive approach to ambiguity. Discuss strategies you use such as clarifying goals with stakeholders, iterative feedback, and agile methodologies to adapt project directions as needed.

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What interests you about working at Upstart as a Machine Learning Engineer?

Express your passion for Upstart’s mission of enhancing access to credit through AI. Talk about how the company’s commitment to diversity and innovation aligns with your own values and what you hope to achieve in this role.

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Most Upstarters join us because they connect with our mission of enabling access to effortless credit based on true risk. If you are energized by the impact you can make at Upstart, we would love to hear from you!

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Full-time, remote
DATE POSTED
March 28, 2025

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