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Field Service Representative - job 1 of 6

Company Description

Veolia Group is a global leader in environmental services, operating across all five continents with nearly 218,000 employees. Specializing in water, energy, and waste management, Veolia Group designs and implements innovative solutions for decarbonization, depollution, and resource regeneration, supporting communities and industries in their ecological transformation. Within this framework, Veolia's Water Technology Business brings together a dedicated team of experienced professionals committed to tackling the world’s most complex challenges related to water scarcity, quality, productivity, and energy. Together, we pursue a shared mission to create a more sustainable future.

Job Description

As a Field Service Representative, you’ll be on the front lines providing operations and maintenance expertise on water treatment systems for one of our customers from one of a variety of industries. This mission critical role involves working on a variety of technologies including catalytic oxidation, wastewater clarification, media filtration, softening, reverse osmosis (RO) and filter press separation.

Key Characteristics

  • Conduct maintenance and calibration activities

  • Consult with shift lead and site management

  • Excellent mechanical know how and problem-solving skills

  • Ensure contract compliance of volume and quality specifications

  • Operate, monitor, and optimize equipment performance

Duties & Responsibilities 

  • Operate, monitor, and optimize equipment performance

  • Conduct critical and preventative maintenance and calibration activities on equipment

  • Take samples and support the Lab FSR in performing analytical testing such as: pH, COD, DO, Ammonia, ATP, TSS, 30-min settling tests, Phosphorus, in addition to various other site-specific testing requirements

  • Support the Lab FSR in reviewing lab data and make appropriate process changes based upon plant conditions and laboratory results

  • Utilize forklift as needed for plant operations purposes

  • Monitor, adjust and maintain chemical injection systems

  • Support the maintenance team in maintaining inventory of spare parts and adequate supply of chemicals and replacement parts

  • Carry out mechanical, electrical and control troubleshooting on equipment such as valves, air compressors, ejectors, process pumps, blowers, and instrumentation

  • Create and maintain site documentation, and provide customers with detailed technical summaries of work performed

  • Consult with shift lead and site management

  • Ensure contract compliance of volume and quality specifications

  • Meet customer access requirements to sites

  • Other duties as required

  • Data interpretation, record keeping reporting and critical decision-making skills

 

Qualifications

Knowledge, Skills & Abilities 

  • Knowledge of basic wastewater or water treatment
  • Knowledge of basic computer skills

  • Proficient in Google Suite or related software

  • Ability to read, write, and communicate orally in English in a fluent manner

  • Knowledge of preventative maintenance for pumps, bearings, blowers and general rotating equipment

Education & Experience

Required:

  • High School Diploma / GED / Home School Certification OR international equivalent 2+ years’ experience of service/maintenance or equivalent in an industrial environment

  • A valid driver's license

Preferred:

  • Bachelor or Associates Degree in Science/Engineering (STEM) or technical certificate in Instrumentation

  • Experience working with wastewater treatment technologies

  • TCEQ Class C Wastewater Operator’s License or higher

Working Conditions:

Work is performed primarily indoors in an industrial environment. Schedule will be based on the Dupont schedule (so including nights and weekends on a rotating basis). This site also treats a high level of H2S - training will be provided and mandatory, and there are other typical industrial risks and training will be provided as needed.

Additional Information

At Veolia, we realize diverse teams make smarter decisions, deliver better results, and build stronger
communities. We’re an organization that champions diversity and inclusion at every rung of the ladder
and are proud to be an equal opportunity workplace. Because our people are our greatest assets, we
also offer competitive benefits that include:

  • Medical, Dental, & Vision Insurance Starting Day 1!
  • Life Insurance
  • Paid Time Off
  • Paid Holidays
  • Parental Leave
  • 401(k) Plan - 3% default contribution plus matching!
  • Flexible Spending & Health Saving Accounts
  • AD&D Insurance
  • Disability Insurance
  • Tuition Reimbursement


****Applicants are required to be eligible to lawfully work in the U.S. immediately; employer will not
sponsor applicants for U.S. work authorization (e.g. H-1B visa) for this opportunity****


VWTS does not accept unsolicited resumes from external recruiting firms. All vendors must have a
current and fully executed MSA on file before submitting candidates. Any unsolicited resumes and
candidate profiles will be deemed the property of VWTS, and no fee will be due.

As an inclusive company, Veolia is committed to diversity and gives equal consideration to all applications, without discrimination.

Average salary estimate

$60000 / YEARLY (est.)
min
max
$50000K
$70000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Field Service Representative, Veolia Environnement SA

Join Veolia Group as a Field Service Representative in Odessa, TX, where you’ll play a pivotal role in ensuring the efficient operation of water treatment systems across multiple industries. In this dynamic position, you’ll be hands-on, conducting maintenance and calibration activities on cutting-edge technologies like catalytic oxidation and reverse osmosis. This role is not just about keeping things running smoothly; it's about making a real difference in sustainable practices while supporting both your team and our clients. You'll collaborate closely with site management, assist in troubleshooting a range of equipment, and utilize your mechanical know-how to optimize performance. Your responsibilities will include taking critical samples, maintaining site documentation, and ensuring compliance with contract specifications. If you have a passion for the environment, excellent problem-solving skills, and are ready to tackle the challenges of water treatment, we’d love to have you join our dedicated team at Veolia. With a strong emphasis on professional growth, we offer competitive benefits from day one, including medical, dental, and vision insurance, paid time off, and a robust 401(k) plan. Your journey towards a sustainable future starts with us!

Frequently Asked Questions (FAQs) for Field Service Representative Role at Veolia Environnement SA
What are the main responsibilities of a Field Service Representative at Veolia Group?

As a Field Service Representative at Veolia Group, your primary responsibilities include operating and optimizing equipment performance, conducting preventative maintenance and calibration, and supporting laboratory testing. You'll also collaborate with site management to ensure compliance with contract specifications and contribute to troubleshooting mechanical, electrical, and control issues.

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What qualifications are needed for the Field Service Representative position at Veolia Group?

To qualify for the Field Service Representative position at Veolia Group, you need a High School Diploma or GED, alongside 2+ years of experience in service or maintenance within an industrial environment. While a Bachelor's or Associate's degree in Engineering or a related field is preferred, having a TCEQ Class C Wastewater Operator’s License or higher will give you an additional edge.

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How does the work environment look like for a Field Service Representative at Veolia Group?

The Field Service Representative at Veolia Group primarily works indoors in an industrial setting, adhering to a rotating schedule including nights and weekends. Training is provided for handling specific industrial risks, including exposure to H2S, ensuring a safe and compliant work environment.

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What skills are important for a successful Field Service Representative at Veolia Group?

Successful Field Service Representatives at Veolia Group should possess a solid understanding of water treatment processes, strong mechanical aptitude, problem-solving abilities, and excellent communication skills. Familiarity with preventative maintenance and basic computer skills, including proficiency in Google Suite, is also essential.

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What benefits does Veolia Group offer for the Field Service Representative role?

Veolia Group offers comprehensive benefits for its Field Service Representatives, including medical, dental, and vision insurance starting from day one, life insurance, paid time off and holidays, a retirement plan with matching contributions, as well as flexible spending accounts and tuition reimbursement.

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Common Interview Questions for Field Service Representative
What experience do you have with water treatment technologies?

In your response, highlight specific technologies you've worked with, such as reverse osmosis or media filtration. Discuss any relevant projects or responsibilities to show your hands-on experience and understanding of water treatment processes.

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Can you explain the importance of compliance in water treatment?

Emphasize your understanding of regulations and why compliance is critical for safety and environmental protection. Discuss how maintaining contract specifications can impact project outcomes and public health.

Join Rise to see the full answer
Describe a challenging repair you handled in the field.

Share a specific instance where you faced a significant technical issue, detail how you approached the problem, the steps you took, and the successful outcome. This showcases your problem-solving skills and technical expertise.

Join Rise to see the full answer
How do you prioritize safety in your work?

Discuss your approach to maintaining safety standards, including following protocols, using protective equipment, and attending safety training sessions. Show that you take this responsibility seriously.

Join Rise to see the full answer
What types of preventative maintenance have you performed in past roles?

Outline your experience with specific equipment or systems, and detail the steps you took during maintenance checks. Highlight how this proactive approach can prevent larger failures and improve efficiency.

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How do you handle unexpected challenges while out in the field?

Provide an example of a situation where you had to think on your feet. Discuss your adaptive strategies and emphasize your resilience and ability to find effective solutions under pressure.

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What methods do you use for equipment optimization?

Detail the strategies you use for assessing equipment performance, including monitoring data, conducting tests, and making adjustments. Discuss how continuous improvement is key to operational efficiency.

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How do you approach teamwork and communication in a field setting?

Highlight your collaboration skills by discussing how you interface with colleagues and site management. Mention your methods for keeping communication clear and effective, particularly in complex projects.

Join Rise to see the full answer
What role does data analysis play in your daily tasks?

Explain how you use data analysis for optimizing processes, troubleshooting issues, and ensuring quality standards. Provide examples of specific metrics you’ve monitored and how they've informed your decision-making.

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Why do you want to work for Veolia Group as a Field Service Representative?

Express your passion for environmental sustainability and your admiration for Veolia Group's mission. Discuss how your skills align with the company's goals and your commitment to contributing positively to their initiatives.

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Veolia group is the global leader in optimized resource management. With nearly 169,000 employees worldwide, the Group designs and provides water, waste and energy management solutions which contribute to the sustainable development of communities...

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DATE POSTED
April 14, 2025

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