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Field Service Representative (Dispatchable)

Company Description

Veolia Group is a global leader in environmental services, operating across all five continents with nearly 218,000 employees. Specializing in water, energy, and waste management, Veolia Group designs and implements innovative solutions for decarbonization, depollution, and resource regeneration, supporting communities and industries in their ecological transformation. Within this framework, Veolia's Water Technology Business brings together a dedicated team of experienced professionals committed to tackling the world’s most complex challenges related to water scarcity, quality, productivity, and energy. Together, we pursue a shared mission to create a more sustainable future.

Job Description

Field Service Representative – Dispatchable FSR
As a Field Service Representative, you’ll be on the front lines providing operations and maintenance expertise on water treatment systems for customers in a variety of locations.

This mission critical role involves working on a variety of technologies including, media filtration, softening, reverse osmosis (RO), ion exchange (IX), de-oxygenation, electro deionization, Membrane BioReactor and ultrafiltration (UF) – in both pure water and wastewater applications. To be successful in this profession, you’ll need to have excellent mechanical and/or electrical know how and problem-solving skills. If you like the idea of working in a challenging role doing meaningful work you can feel proud of, here’s more…
 
What you will do:

  • Operate, monitor, and optimize a variety of water treatment equipment
  • Bridge and LTSA installation and start up as needed (heavy mechanical labor at times)
  • Conduct maintenance and calibration activities
  • Perform analytical testing such as: turbidity, hardness, chlorine, pH, CO2, O2, SDI, TOC, in addition to various other site-specific testing requirements
  • Monitor and maintain chemical injection systems
  • Maintain inventory of spare parts and adequate supply of chemicals and replacement parts
  • Carry out mechanical, electrical and controls troubleshooting on equipment such as valves, air compressors, ejectors, process pumps, blowers, and instrumentation
  • Create and maintain site paperwork, weekly, monthly reports and provide customers with detailed technical summaries of work performed
  • Develop site specific procedures applicable to the operation one of our pure water and wastewater equipment at a variety of customer sites including refining, nuclear, and beverage accounts
  • Consult with customer management and operation teams
  • Ensure contract compliance of volume and quality specifications
  • On call support as needed for ongoing site operations
  • Strong performance around Environmental, Health and Safety a must
  • Other duties as required

*Must have a dependable work vehicle as a company vehicle will not be provided*
 

Qualifications

About You:

This is a service role and you’ll bring your positive attitude to work with you every day because making other people happy makes you happy. To be successful in this role you should have the following:
 

  • High School Diploma / GED / Home School Certification OR international equivalent and 2+years’ experience of service/maintenance or equivalent in an industrial environment
  • A minimum of 2 years experience in industrial water treatment related to MMF, RO, UF minor chemical injection systems desired
  • Working experience with chemical injection systems and troubleshooting is preferred
  • Experience in hands on mechanical and minor electrical work
  • Previous experience developing and maintaining site safety management systems(EHS compliance)
  • Previous experience with the operation and maintenance of analytical instrumentation used for quality assurance on water treatment equipment
  • Ability to travel throughout the territory as needed (up to 75% travel) must reside in northern CA and Bay Area. Travel in western US, depending on job, may be gone a few weeks at a time.
  • Ability to gain and maintain access to sites as assigned including refineries/Nuclear unescorted access
  • Valid Driver’s License and satisfactory driving record per Fleet department guidelines
  • Ability to pass background check, drug and alcohol test and obtain a TWIC card

Additional Information

At Veolia, we realize diverse teams make smarter decisions, deliver better results, and build stronger communities. We’re an organization that champions diversity and inclusion at every rung of the ladder and are proud to be an equal opportunity workplace. Because our people are our greatest assets, we also offer competitive compensation and benefits that include:

*Salary Range $31.00-$35.33 an hour

  • Medical, Dental, & Vision Insurance Starting Day 1!
  • Life Insurance
  • Paid Time Off
  • Paid Holidays
  • Parental Leave
  • 401(k) Plan - 3% default contribution plus matching!
  • Flexible Spending & Health Saving Accounts
  • AD&D Insurance
  • Disability Insurance
  • Tuition Reimbursement

Disclaimer: The salary, other compensation, and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, subject to applicable law.

****Applicants are required to be eligible to lawfully work in the U.S. immediately; employer will not sponsor applicants for U.S. work authorization (e.g. H-1B visa) for this opportunity****

VWTS does not accept unsolicited resumes from external recruiting firms. All vendors must have a current and fully executed MSA on file before submitting candidates. Any unsolicited resumes and candidate profiles will be deemed the property of VWTS, and no fee will be due.

As an inclusive company, Veolia is committed to diversity and gives equal consideration to all applications, without discrimination.

Average salary estimate

$69021 / YEARLY (est.)
min
max
$64560K
$73482K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Field Service Representative (Dispatchable), Veolia Environnement SA

Join Veolia Group as a Field Service Representative (Dispatchable) and be part of a global leader in environmental services! Operating out of scenic Sacramento, CA, we are dedicated to innovative solutions that address water challenges across various sectors, including refining, nuclear, and beverage. In this critical role, you will actively monitor and maintain advanced water treatment systems – dealing with various technologies like media filtration, reverse osmosis, and ultrafiltration. Your problem-solving skills and mechanical know-how will be put to the test as you tackle equipment troubleshooting and maintenance challenges. You’ll conduct analytical testing, manage chemical injection systems, and work directly with customers to ensure quality service and contract compliance. Enjoy a work environment where your positive attitude makes a real difference. We value your contributions and promise a rewarding career path, alongside competitive benefits! So if you're ready to embrace meaningful work that leads to a more sustainable future, Veolia Group is the place for you!

Frequently Asked Questions (FAQs) for Field Service Representative (Dispatchable) Role at Veolia Environnement SA
What are the responsibilities of a Field Service Representative at Veolia Group?

As a Field Service Representative at Veolia Group, your primary responsibilities include operating and optimizing various water treatment equipment, conducting maintenance, performing analytical tests, and troubleshooting equipment. You will also create site-specific procedures, maintain records, and ensure compliance with contract specifications.

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What qualifications do I need to become a Field Service Representative at Veolia Group?

To become a Field Service Representative at Veolia Group, you need a high school diploma or equivalent, with at least 2 years of experience in industrial water treatment. Mechanical and electrical skills, familiarity with chemical injection systems, and a valid driver's license are also essential.

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What kind of travel is required for the Field Service Representative position at Veolia Group?

The Field Service Representative position at Veolia Group requires up to 75% travel across northern California and the Bay Area, with potential travel throughout the western U.S. You should be prepared for extended periods away from home if necessary.

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How does Veolia Group support its Field Service Representatives?

Veolia Group supports its Field Service Representatives by offering comprehensive training, competitive salaries ranging from $31.00 to $35.33 an hour, and benefits that include health insurance starting on day one, paid time off, and retirement contributions, ensuring you have the resources to thrive in your role.

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What is the work culture like for Field Service Representatives at Veolia Group?

At Veolia Group, the work culture emphasizes collaboration, diversity, and safety. Field Service Representatives are equipped to make significant contributions in a supportive environment where every team member plays a vital part in achieving sustainability goals.

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Common Interview Questions for Field Service Representative (Dispatchable)
What experience do you have with water treatment systems as a Field Service Representative?

When discussing your experience, highlight specific technologies you have worked with, such as reverse osmosis and filtration systems. Provide examples of how you've improved operations or resolved challenges to demonstrate your hands-on experience and technical expertise.

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How do you approach troubleshooting mechanical issues in water treatment equipment?

Explain your systematic approach to troubleshooting, starting with identifying the problem, conducting tests, and using your technical knowledge to diagnose and resolve issues efficiently. Sharing a specific instance when you resolved a challenging mechanical problem can add weight to your answer.

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Can you describe a time when you had to work independently on a project?

Share a specific example where you took responsibility for a project, detailing the challenges faced, your decision-making process, and the positive outcome. Highlight your self-motivation and ability to manage time effectively.

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What safety practices do you follow as a Field Service Representative?

Discuss the importance of adhering to safety standards and protocols, such as wearing personal protective equipment, conducting risk assessments, and following EHS guidelines. Providing a specific scenario where you prioritized safety can illustrate your commitment.

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How do you maintain effective communication with customers?

Emphasize your approach to clear communication: regularly updating clients on project status, listening to their needs, and providing thorough technical summaries of your work to ensure transparency and satisfaction.

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What strategies do you use to manage your time and prioritize tasks?

Discuss your ability to create a structured daily plan, prioritizing urgent tasks while also being adaptable to new challenges. Give examples of how you've balanced multiple responsibilities in a previous role.

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Why do you want to work for Veolia Group as a Field Service Representative?

Show your knowledge about Veolia Group's commitment to sustainability and innovation in water treatment services. Explain how your skills align with their mission and how you aspire to contribute positively to the team.

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Describe your experience with analytical testing in water treatment applications.

Detail your familiarity with various testing methods such as pH measurement, turbidity readings, and chemical composition analysis, providing specifics on the tools used and the importance of these tests in ensuring compliance and operational efficiency.

Join Rise to see the full answer
How do you handle feedback and criticism in your work?

Illustrate your openness to feedback by sharing an experience where you received constructive criticism, how you handled it positively, and the improvements you made as a result, emphasizing your willingness to grow professionally.

Join Rise to see the full answer
What do you consider the most challenging aspect of being a Field Service Representative?

Discuss aspects like the need for extensive travel and the ability to solve unpredictable technical problems. Share how you view these challenges as opportunities for growth and how you prepare mentally and logistically to meet them.

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Veolia group is the global leader in optimized resource management. With nearly 169,000 employees worldwide, the Group designs and provides water, waste and energy management solutions which contribute to the sustainable development of communities...

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Full-time, on-site
DATE POSTED
March 17, 2025

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