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Director of Supply Chain

Smalls is seeking a Director of Supply Chain to lead and develop supply chain strategy and execution. The Director of Supply Chain is a vital leader and team player, not just in the Operations organization, but across internal and external teams. They will manage a small team of Supply Chain managers, and report directly to the VP of Operations. The right person for this role is an excellent communicator, analytical, excited to solve complex problems, and demonstrates the ability to implement new supply chain techniques and lean/continuous improvement programs.

What You’ll Do:

  • Manage inventory, demand planning, and supply planning across different channels (DTC, retail, etc.), working closely with the commercial teams to meet demand opportunities.

  • Collaborate closely with the Director of Manufacturing for production planning.

  • Source and onboard new materials for manufacturing, warehousing, fulfillment and transportation partners.

  • Manage our 3PL and Fulfillment network: Identify the most effective inventory stocking strategy, provide warehouse performance oversight, proactively manage inventory (ensuring FEFO), minimize inventory waste/expiration, and perform cost control for warehousing and shipping expenditures.

  • Develop and improve our S&OP process, owning all relevant KPIs for Supply Chain and Fulfillment.

  • Monitor and reduce costs associated with inventory obsolescence, including monitoring shelf life, correspondence with sales, and production/demand planning.

  • Optimize order fill and reduce inter-company transfers via deployment activities, requiring close collaboration with co-manufacturing facilities. Maintain optimal stock levels.

  • Develop, structure, and operationalize third-party service provider relationships, including freight, warehousing, and related logistics.

  • Collaborate closely with Sales, Marketing and Finance to meet company goals, and ensure transparency with key stakeholders.

  • Manage all suppliers in both direct and indirect procurement to formulate Supply Chain plans, processes and solutions for specific products, and to bid/negotiate on products/services.

  • Lead and develop a team of two supply chain managers.

What we’ll love about you:

You have worked in demand and supply planning with perishable products. At least 5 years is preferred. Perishable pet food is a HUGE plus!

You have a proven track record in the role’s responsibilities.

This job looks similar to ones you’ve held and had success in.

You’re an Excel expert and love working with data.

You’re considered advanced in Excel, and have experience with statistical forecast methodologies and best practices. You can analyze data from multiple sources and identify trends that impact organizational goals and drive deployment strategies.

You enjoy working in fast-paced environments, where there is always a new challenge.

You understand that these environments demand high attention to detail and strong communication skills to meet ambitious deadlines.

You’re excited by opportunities to build and iterate.

You have managed and created clear documentation and SOP’s for all Supply Chain

processes.

You know how to build and maintain trust in your working relationships.

Your communication leads with empathy, especially in challenging conversations.

You prioritize timely, clear, and kind communication.

You know how crucial strong communication is when managing multiple stakeholders at varied levels of the organization.

What you’ll love about us:

  • Mission-Driven Company: We love cats and we're here to make nine lives ten.

  • People-Driven Company: We treat our people like people; we're committed to Smalls and we work hard but we also have utmost respect for everyone's lives outside of work.

  • Data-Driven Culture: We love using data to guide decision making where appropriate, but we also know when to move quickly and go with our gut.

  • Competitive Salary: Make some $$$.

  • Very Competitive Benefits: Fully paid Health, Vision, and Dental insurance and 4 day work weeks.

  • Fully Remote Office and Culture: Our team is located across all four US time zones.

  • Free Product: Free cat food every month.

Average salary estimate

$100000 / YEARLY (est.)
min
max
$80000K
$120000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Director of Supply Chain, Smalls

Smalls is on the lookout for a dynamic Director of Supply Chain to elevate our supply chain strategy and execution to new heights. In this pivotal role, you will not only play an essential part within our Operations team but also collaborate seamlessly with various internal and external partners. As the Director of Supply Chain, you'll manage a talented team of Supply Chain Managers while reporting directly to the VP of Operations. Your day-to-day will involve overseeing crucial tasks like inventory management, demand and supply planning across diverse channels such as direct-to-consumer and retail. You will also team up with our Director of Manufacturing for streamlined production planning and source new materials for our manufacturing and logistics networks. Your knack for strategies will come into play as you manage our 3PL and Fulfillment network to minimize waste and optimize costs. A substantial part of your responsibilities will include refining our Sales and Operations Planning process and ensuring cost efficiency. Your expertise in handling inventory, being a fantastic communicator, and a passion for solving complex supply chain challenges will be essential. At Smalls, we appreciate your unique abilities as you advocate for timely and honest communication with stakeholders while inspiring and leading your team. If you're enthusiastic about building innovative processes in a fast-paced environment, then you might just be the perfect fit for us!

Frequently Asked Questions (FAQs) for Director of Supply Chain Role at Smalls
What responsibilities does a Director of Supply Chain at Smalls have?

The Director of Supply Chain at Smalls is responsible for managing inventory, demand planning, and supply planning across various channels, collaborating with the Director of Manufacturing for efficient production planning, and ensuring the effective management of our 3PL and Fulfillment networks. This role also involves optimizing the S&OP process, managing supplier relationships, and overseeing all critical KPIs for Supply Chain and Fulfillment.

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What qualifications are required for the Director of Supply Chain position at Smalls?

Candidates for the Director of Supply Chain position at Smalls should have at least 5 years of experience in demand and supply planning, particularly with perishable products. A strong background in Excel and the ability to analyze complex data are essential. Experience with pet food supply chains is a significant advantage.

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How does the Director of Supply Chain at Smalls collaborate with other teams?

In the role of Director of Supply Chain at Smalls, collaboration is key. You will work closely with the Sales, Marketing, and Finance teams to align operational strategies with company goals while maintaining transparency with stakeholders. Furthermore, you'll engage with the Director of Manufacturing and external partners to ensure smooth operations throughout the supply chain.

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What skills are essential for a Director of Supply Chain at Smalls?

Essential skills for the Director of Supply Chain at Smalls include excellent communication abilities, analytical thinking, problem-solving skills, and a deep understanding of supply chain techniques and continuous improvement programs. Proficiency in Excel and statistical forecasting methodologies is also crucial for success in this role.

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What is the work culture like for a Director of Supply Chain at Smalls?

At Smalls, the work culture for a Director of Supply Chain is very people-driven and mission-focused. We emphasize a supportive environment that respects personal lives outside work while encouraging data-driven decision-making. Our fully remote operation allows for a flexible work-life balance, and we value clear and empathetic communication across all levels of the organization.

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Common Interview Questions for Director of Supply Chain
Can you describe your experience in demand and supply planning for perishable products?

In your answer, focus on specific examples of projects where you've managed demand and supply planning for perishable items. Highlight the strategies you used to minimize inventory obsolescence and ensure product quality throughout the supply chain.

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How do you approach collaboration with manufacturing teams to optimize production planning?

Discuss how you establish strong lines of communication with manufacturing teams, the importance of aligning forecasts, and how you use data to drive collaborative planning. Mention specific software tools or methodologies you've used.

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What methods do you use to manage third-party logistics and fulfillment networks?

Emphasize the importance of routine performance assessments and feedback loops with 3PL partners. Discuss how you negotiate contracts, monitor service levels, and ensure that fulfillment practices align with company goals.

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What strategies have you employed to develop and improve S&OP processes?

Talk about your experience with tools or frameworks you've implemented in S&OP processes. Highlight how you gather cross-functional feedback and incorporate it into the planning process to optimize efficiencies.

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How do you analyze data from multiple sources to inform supply chain decisions?

Explain your data analysis process, from data collection to interpretation. Discuss the types of metrics you monitor and how you leverage insights to drive strategic initiatives.

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What steps do you take to ensure effective inventory management?

Describe your experience with adopting inventory management techniques such as FEFO (First Expired, First Out) and how you monitor inventory levels. Highlight your strategies for reducing waste and optimizing costs.

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Give an example of a time you led a team through a major supply chain challenge.

Share a specific story detailing the challenge, how you engaged your team in the problem-solving process, and the successful strategies implemented to overcome the issue.

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What role does communication play in supply chain management?

Discuss the importance of transparency and empathy in communication with various stakeholders. Share examples of how clear communication has led to improved collaboration and outcomes in your previous roles.

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How do you stay updated on supply chain trends and best practices?

Talk about the resources you rely on, such as industry publications, webinars, networking events, and professional organizations. Highlight how continuous learning informs your strategies.

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Can you discuss your experience negotiating with suppliers?

Provide examples of successful negotiations you’ve led, outlining your approach, techniques you find effective, and the outcomes that benefited your company. Discuss how these negotiations align with overall supply chain strategy.

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Full-time, remote
DATE POSTED
March 7, 2025

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