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Territory Manager - Wastewater

Company Description

Veolia Group is a global leader in environmental services, operating across all five continents with nearly 218,000 employees. Specializing in water, energy, and waste management, Veolia Group designs and implements innovative solutions for decarbonization, depollution, and resource regeneration, supporting communities and industries in their ecological transformation. Within this framework, Veolia's Water Technology Business brings together a dedicated team of experienced professionals committed to tackling the world’s most complex challenges related to water scarcity, quality, productivity, and energy. Together, we pursue a shared mission to create a more sustainable future.

Job Description

Veolia Water Technologies & Solutions (VWTS) - Engineered Systems - is seeking a key member of our
Field Service Management team in the South region (TX/LA/OK/AR) leading a team of two to five
professional field leaders and a broader team of operators. Our ideal candidate has an industrial or
technical background, preferably in water and wastewater treatment solutions with experience in
customer and account management as well as managing a team.


Key Characteristics

  • Lead fulfillment of the VWTS Field Service activities within the assigned customer base
  • Manage contracts and operations at customer sites ensuring safety, contract compliance, and financial performance
  • Responsible for lifecycle management of all assets within the assigned customer base, ensuring the team has necessary tools and skills to prevent failures and deterioration of equipment
  • Responsible for all Field Service operational metrics including EHS, quality of service, utilization, profitability and cost to serve

Duties & Responsibilities

  • Develop and drive business strategies across the assigned portfolio
  • Collaborate with Sales and Commercial Engineering teams to support business growth
  • Responsible for building, developing and holding responsible for day-to-day fulfillment of the field service teams
  • Partner with HR and Training Team for staffing activities including recruitment and training
  • Own development of strong succession plans for the assigned team
  • Foster a culture, and drive continuous improvement within the assigned team
  • Demonstrates excellent EHS standards and follows policies/procedure
  • Lead process improvement, restructuring and business transformation
  • Optimize workflows and processes for efficiency and cost-effectiveness
  • Collaborate cross-departmentally to align operations with organizational objectives
  • Play a significant role in long-term planning, project status reporting, and implementing change control processes
  • Review Voice of Customer survey results and own closure of identified deficiencies
  • Drive timely closure of customer issues or audit findings
  • Communicate with leadership and supporting functions and request necessary resources when something is off target

Qualifications

Knowledge, Skills & Abilities 

  • Accountability
  • Communication
  • People management/leadership
  • Computer proficient
  • Adaptable
  • Customer relations
  • Strong troubleshooting and problem-solving skills
  • Knowledge of wastewater processes and standards
  • Ability and willingness to work in and lead cross-functional teams
  • Demonstrated program/project management skills

Education & Experience

Required:

  • BS degree in a technical field, i.e., Chemical Engineer, Mechanical or Electrical Engineering, or equivalent experience
  • Minimum eight years’ experience and relevant leadership experience in industrial water, wastewater, or food & beverage water treatment solutions or related fields

Preferred:

  • Experience with water treatment equipment and systems (DAF, UF, RO, EDR, EDI)
  • Ability to travel within assigned region (25%)
  • Computer proficiency with Google Workspace
  • Strong customer focus and service-related background

Additional Information

At Veolia, we realize diverse teams make smarter decisions, deliver better results, and build stronger
communities. We’re an organization that champions diversity and inclusion at every rung of the ladder
and are proud to be an equal opportunity workplace. Because our people are our greatest assets, we
also offer competitive benefits that include:

  • Medical, Dental, & Vision Insurance Starting Day 1!
  • Life Insurance
  • Paid Time Off
  • Paid Holidays
  • Parental Leave
  • 401(k) Plan - 3% default contribution plus matching!
  • Flexible Spending & Health Saving Accounts
  • AD&D Insurance
  • Disability Insurance
  • Tuition Reimbursement


****Applicants are required to be eligible to lawfully work in the U.S. immediately; employer will not
sponsor applicants for U.S. work authorization (e.g. H-1B visa) for this opportunity****


VWTS does not accept unsolicited resumes from external recruiting firms. All vendors must have a
current and fully executed MSA on file before submitting candidates. Any unsolicited resumes and
candidate profiles will be deemed the property of VWTS, and no fee will be due

As an inclusive company, Veolia is committed to diversity and gives equal consideration to all applications, without discrimination.

Average salary estimate

$105000 / YEARLY (est.)
min
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$90000K
$120000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Territory Manager - Wastewater, Veolia Environnement SA

Welcome to the exciting opportunity to join Veolia Water Technologies & Solutions as a Territory Manager - Wastewater! Located in South Houston, TX, you'll be part of a dynamic and dedicated team focused on revolutionizing water treatment solutions. As a Territory Manager, you will lead a talented team responsible for fulfilling Field Service activities within our customer base across Texas, Louisiana, Oklahoma, and Arkansas. Your day-to-day responsibilities will include managing contracts and operations, ensuring safety and compliance while driving financial performance. With at least eight years of experience in the industrial water and wastewater sector, you'll be leveraging your technical background to develop strategic business goals and enhance service delivery. Your role will also involve collaborating closely with sales teams and the HR department to ensure your team is well-equipped and developed for success. Here at Veolia, we are passionate about sustainability and innovation, and every member of our team contributes to making a positive impact in communities. Join us in creating a more sustainable future while enjoying competitive benefits, a culture of diversity, and the opportunity to grow your career in an industry-leading company.

Frequently Asked Questions (FAQs) for Territory Manager - Wastewater Role at Veolia Environnement SA
What are the responsibilities of a Territory Manager - Wastewater at Veolia?

As a Territory Manager - Wastewater at Veolia, you will oversee the fulfillment of Field Service activities, managing contracts, ensuring safety, compliance, and driving financial performance. Your responsibilities also include lifecycle management of assets, leading operational metrics, and fostering a culture of continuous improvement within your team.

Join Rise to see the full answer
What qualifications are required for the Territory Manager - Wastewater position at Veolia?

To qualify for the Territory Manager - Wastewater position at Veolia, candidates should possess a BS degree in a technical field such as Chemical Engineering or Mechanical Engineering, along with a minimum of eight years of relevant leadership experience in industrial water or wastewater treatment. Leadership skills and a strong customer focus are also crucial.

Join Rise to see the full answer
How does Veolia support team development for the Territory Manager - Wastewater?

Veolia is committed to the professional growth of its employees, including the Territory Manager - Wastewater. The role includes partnering with HR and the Training Team for staffing, recruitment, and training activities, along with creating strong succession plans for team members to ensure they continuously improve and develop.

Join Rise to see the full answer
What are the key characteristics sought in a Territory Manager - Wastewater at Veolia?

Veolia seeks a Territory Manager - Wastewater who demonstrates accountability, strong communication, effective people management, and problem-solving skills. An adaptable nature and the ability to work cross-functionally with various teams are also essential attributes for this role.

Join Rise to see the full answer
What benefits does Veolia offer for the Territory Manager - Wastewater position?

Veolia offers attractive benefits for the Territory Manager - Wastewater position, including medical, dental, and vision insurance from day one, life insurance, paid time off, parental leave, and a 401(k) plan with matching. They also emphasize work-life balance and diversity in the workplace.

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Common Interview Questions for Territory Manager - Wastewater
Can you describe your experience in managing field service operations in the wastewater sector?

When answering this question, focus on specific projects and experiences that highlight your leadership in field service operations. Discuss the outcomes of your management strategies, such as any improvements in efficiency, cost-effectiveness, or team development, while emphasizing your familiarity with the wastewater industry.

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How do you ensure compliance with environmental regulations in wastewater management?

To address this, emphasize your knowledge of relevant regulations and standards. Discuss how you keep your team informed on compliance matters and how you implement processes to monitor adherence, ensuring environmental safety while maintaining operational efficiency.

Join Rise to see the full answer
What methods do you use to foster a culture of continuous improvement within your team?

When responding, share specific strategies you have implemented to enhance team performance, such as regular feedback sessions, open communication, and professional development opportunities. Highlight successful initiatives that resulted in measurable improvements.

Join Rise to see the full answer
Describe a time you successfully handled a significant customer issue.

Use the STAR (Situation, Task, Action, Result) method to structure your response. Describe the issue, your role in addressing it, the actions you took, and the positive outcome, emphasizing your commitment to customer satisfaction and relationship management.

Join Rise to see the full answer
How do you prioritize your workload and manage multiple projects?

Demonstrate your organizational skills by explaining your approach to task prioritization. Discuss tools or methods you use to manage your projects effectively, and provide an example of a time you successfully balanced multiple responsibilities.

Join Rise to see the full answer
What role does teamwork play in field service management, especially in wastewater?

Highlight the importance of effective teamwork in achieving operational goals. Discuss how you encourage collaboration within your team and across departments, emphasizing shared successes and recognizing contributions from team members.

Join Rise to see the full answer
What challenges do you foresee in the wastewater management sector, and how would you address them?

Address this question by discussing trends or obstacles you’ve identified in the industry, such as regulatory changes or technological advancements. Share your insights on proactive strategies or innovative solutions you would implement to overcome these challenges.

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How do you measure the success of your field service team?

Mention key performance indicators (KPIs) you track to evaluate your team’s performance, such as customer satisfaction ratings, operational efficiency, and safety metrics. Explain how you use data analysis to inform your management decisions.

Join Rise to see the full answer
Can you discuss your experience with water treatment equipment and systems?

Share specific experiences related to various water treatment technologies such as DAF, UF, or RO systems. Highlight any technical knowledge you have and elaborate on how you have applied this knowledge to improve processes or solve problems.

Join Rise to see the full answer
What strategies would you employ to drive business growth in your assigned territory?

In your response, discuss your approach to developing business relationships, analyzing market trends, and aligning operational activities with sales strategies. Include examples of successful initiatives you’ve led that resulted in growth.

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Veolia group is the global leader in optimized resource management. With nearly 169,000 employees worldwide, the Group designs and provides water, waste and energy management solutions which contribute to the sustainable development of communities...

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DATE POSTED
April 13, 2025

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