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Chief Systems Engineer - job 10 of 21

Visa’s Corporate IT group has embarked on a major transformational journey. We will not follow the 'traditional' IT playbook of simply purchasing off the shelf solutions and stitching them together. We are transforming ourselves into a true engineering organization where we put customer experience first, create highly leveraged platforms with a heavy emphasis on operational excellence such as ensuring our platforms and services are unbreakable. Where we choose to continue with packaged software we will invent our way around their limitations such as poor UI or scale.

 

Essential Functions

  • Lead the development and launch of the global End User Technology strategy from concept to delivery with a focus on new technologies particularly open extensible platforms.
  • Development and management of the teams to manage the demands from projects and technology upgrades including near term direction for global vendor strategy, technology strategy and global alignment of networks.
  • Oversee all phases of operations and technology projects including budgeting, planning, implementation, maintenance, administration, construction, staffing and logistics.
  • Strong people management skills with demonstrated ability to grow and mentor a high performing team.
  • Direct the continuous and secure operation, administration and maintenance of the corporate computing and networking infrastructure, including development of Risk Management, Identity/Access Management, Information Security and Privacy, and Disaster Recovery and Business Continuity Plans.
  • Analyze, automate, monitor and ensure the resiliency of the corporate landscape.
  • Drive organizational transformations along dimensions such as deep partnerships and agile collaboration with business, fostering a culture that encourages innovation.
  • Drive technical architecture and infrastructure planning as well as system hardware and software engineering activities.
  • Ensure that Information Security and risk management are embedded within the culture requiring continuous improvement to a complex set of functions to coordinate security and compliance risks related to information systems and assets.
  • Ensure that the End User operations are conducted according to corporate standards, and in compliance with external standards as defined in company objectives (e.g., ITIL, COBIT, ISO27001/27002 and similar).
  • Establish standards and governance in future acquisitions to mitigate risk and maximize technology stability.


This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

Average salary estimate

$175000 / YEARLY (est.)
min
max
$150000K
$200000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Chief Systems Engineer , Visa

Join Visa as the Chief Systems Engineer in Austin, where you will play a pivotal role in revolutionizing our Corporate IT group. We're not just following the traditional IT playbook; instead, we're embracing innovation to enhance the customer experience and create robust platforms with a focus on operational excellence. You’ll lead the development and execution of our global End User Technology strategy, introducing new technologies and open extensible platforms to streamline our operations. Your leadership will extend across all facets of operations and technology projects, ensuring that budgeting, planning, and implementation align seamlessly with our corporate goals. You'll also empower a high-performing team while managing the daily demands of technology upgrades and vendor strategies. As part of your responsibilities, you'll direct the secure operation and administration of our corporate technology infrastructure, enhancing Risk Management, Identity Access Management, and Business Continuity Plans. By fostering deep partnerships and agile collaboration across the organization, you will instigate cultural shifts towards continuous innovation. We're looking for someone who can integrate Information Security and risk management into our daily operations to uphold compliance and security standards. This is a hybrid role that offers flexibility, allowing you to divide your time between remote work and our vibrant office, ensuring a collaborative environment while meeting your personal needs.

Frequently Asked Questions (FAQs) for Chief Systems Engineer Role at Visa
What are the primary responsibilities of the Chief Systems Engineer at Visa?

The Chief Systems Engineer at Visa is responsible for leading the global End User Technology strategy, overseeing all phases of operations and technology projects, and ensuring compliance with corporate and external standards. This role involves direct management of technology upgrades, vendor strategies, and the development of Risk Management and Information Security plans.

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What qualifications are required for the Chief Systems Engineer position at Visa?

Candidates for the Chief Systems Engineer role at Visa should possess strong people management skills, technological proficiency in system architecture, and a proven ability to foster innovation within teams. An understanding of IT compliance standards like ITIL, COBIT, and ISO27001 is also essential.

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How does the Chief Systems Engineer contribute to innovation at Visa?

The Chief Systems Engineer contributes to innovation at Visa by driving organizational transformations, promoting agile collaboration, and implementing new technologies that enhance customer experience and operational excellence.

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What kind of team management experience is needed for the Chief Systems Engineer role at Visa?

The Chief Systems Engineer at Visa should have a demonstrated ability to grow and mentor a high-performing team, providing guidance and support in their development while managing project demands effectively.

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What does the hybrid work model entail for the Chief Systems Engineer at Visa?

The hybrid work model for the Chief Systems Engineer at Visa allows for a blend of remote work and office time, typically requiring employees to be in the office 2-3 days a week. This structure is designed to promote collaboration while providing flexibility to meet personal needs.

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Common Interview Questions for Chief Systems Engineer
Can you describe your leadership style as Chief Systems Engineer?

My leadership style focuses on empowering team members through mentorship and collaboration, fostering an environment where innovative ideas are welcomed. I believe in leading by example and promoting open communication to drive our collective success.

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How do you prioritize technology projects in your role?

I prioritize technology projects by aligning them with company objectives, assessing risk versus reward, and considering the impact on end-user experience. Continuous stakeholder engagement helps ensure that my priorities align with business needs.

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What experience do you have with Risk Management and Information Security?

In my previous roles, I developed and managed comprehensive Risk Management and Information Security strategies. This involved creating protocols for identifying vulnerabilities and ensuring compliance with industry standards, significantly reducing our risk exposure.

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How do you handle conflicts within your team?

I address team conflicts directly and transparently, encouraging open dialogue to understand different perspectives. By facilitating discussions and focusing on common goals, I strive to resolve conflicts in a way that strengthens team cohesion.

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What strategies do you use to foster innovation in your team?

I encourage innovation by creating a safe space for experimentation, allowing team members to share and explore new ideas without fear of failure. Regular brainstorming sessions and collaborative projects also help spark creativity.

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Can you provide an example of a successful technology implementation you've led?

Certainly! I spearheaded the implementation of an open extensible platform that streamlined our operations. By collaborating with cross-functional teams, we completed this project ahead of schedule, which significantly enhanced operational efficiency and user satisfaction.

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What do you consider when developing global vendor strategies?

When developing global vendor strategies, I consider key factors such as our organizational goals, cost-effectiveness, potential for future scalability, and the vendor’s reputation for reliability and support.

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Describe how you ensure compliance with IT standards.

I ensure compliance with IT standards by staying updated on the latest regulations, conducting regular audits, and providing training to the team. Establishing a culture of accountability helps integrate compliance into our daily operations.

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How do you approach team development and performance management?

I approach team development by identifying individual strengths and providing tailored opportunities for growth. Performance management is transparent and involves regular feedback sessions to help team members achieve their potential.

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What role does data analysis play in your decision-making process?

Data analysis plays a crucial role in my decision-making process. I leverage data to identify trends, assess project outcomes, and make informed decisions that align with our strategic objectives, ensuring we are always moving in the right direction.

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Visa Inc. operates as a payments technology company worldwide. The company facilitates commerce through the transfer of value and information among consumers, merchants, financial institutions, businesses, strategic partners, and government entiti...

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Full-time, hybrid
DATE POSTED
April 3, 2025

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