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Chief Systems Engineer - job 14 of 21

Visa’s Corporate IT group has embarked on a major transformational journey. We will not follow the 'traditional' IT playbook of simply purchasing off the shelf solutions and stitching them together. We are transforming ourselves into a true engineering organization where we put customer experience first, create highly leveraged platforms with a heavy emphasis on operational excellence such as ensuring our platforms and services are unbreakable. Where we choose to continue with packaged software we will invent our way around their limitations such as poor UI or scale.

 

Essential Functions

  • Lead the development and launch of the global End User Technology strategy from concept to delivery with a focus on new technologies particularly open extensible platforms.
  • Development and management of the teams to manage the demands from projects and technology upgrades including near term direction for global vendor strategy, technology strategy and global alignment of networks.
  • Oversee all phases of operations and technology projects including budgeting, planning, implementation, maintenance, administration, construction, staffing and logistics.
  • Strong people management skills with demonstrated ability to grow and mentor a high performing team.
  • Direct the continuous and secure operation, administration and maintenance of the corporate computing and networking infrastructure, including development of Risk Management, Identity/Access Management, Information Security and Privacy, and Disaster Recovery and Business Continuity Plans.
  • Analyze, automate, monitor and ensure the resiliency of the corporate landscape.
  • Drive organizational transformations along dimensions such as deep partnerships and agile collaboration with business, fostering a culture that encourages innovation.
  • Drive technical architecture and infrastructure planning as well as system hardware and software engineering activities.
  • Ensure that Information Security and risk management are embedded within the culture requiring continuous improvement to a complex set of functions to coordinate security and compliance risks related to information systems and assets.
  • Ensure that the End User operations are conducted according to corporate standards, and in compliance with external standards as defined in company objectives (e.g., ITIL, COBIT, ISO27001/27002 and similar).
  • Establish standards and governance in future acquisitions to mitigate risk and maximize technology stability.


This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

Average salary estimate

$175000 / YEARLY (est.)
min
max
$150000K
$200000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Chief Systems Engineer , Visa

At Visa, we're on an exciting journey of transformation in our Corporate IT group, and we're looking for a dynamic Chief Systems Engineer to lead this charge right here in Austin. This isn’t just a typical IT role; you’ll play an essential part in creating a customer-first engineering organization where innovation reigns supreme. You’ll spearhead the development and rollout of our global End User Technology strategy, focusing on cutting-edge, open extensible platforms. You’ll manage a talented team and navigate the fast-paced world of technology upgrades while aligning with global vendor strategies. Your days will be filled with overseeing operations, driving projects from budgeting to execution, and fostering a culture of collaboration and effectiveness. As you work with our teams, you'll promote a secure and resilient corporate computing infrastructure, all while ensuring compliance with established standards like ITIL and ISO27001. Your leadership will not only guide technological advancement but also mentor a high-performing team towards operational excellence. At Visa, we value innovation and work-life balance, which is why this role offers a hybrid work environment. If you’re ready to embrace a transformative role that defies traditional IT frameworks and pushes the boundaries of what's possible, this is your chance to make a significant impact with us in Austin.

Frequently Asked Questions (FAQs) for Chief Systems Engineer Role at Visa
What are the responsibilities of a Chief Systems Engineer at Visa?

The Chief Systems Engineer at Visa will take on a variety of responsibilities including leading the development of the global End User Technology strategy, overseeing operations and technology projects, and ensuring the security and resilience of corporate computing infrastructures. This position requires managing teams and guiding them through technology upgrades while fostering strong partnerships and agile collaboration.

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What qualifications do I need to become a Chief Systems Engineer at Visa?

To qualify for the Chief Systems Engineer role at Visa, candidates should typically possess a relevant degree in IT or engineering along with significant experience in systems engineering and management. Strong leadership skills and an understanding of compliance standards like ITIL and ISO27001 are also important for success in this position.

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How does Visa support innovation in the Chief Systems Engineer role?

As a Chief Systems Engineer at Visa, you’ll be encouraged to think creatively and innovate within your role. The company fosters a culture of continuous improvement and collaboration, enabling you to develop new strategies and solutions that enhance the overall customer experience and operational effectiveness.

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Is the Chief Systems Engineer position at Visa a hybrid role?

Yes, the Chief Systems Engineer position at Visa is hybrid, allowing you to split your time between working remotely and in the office. Employees in this role generally are expected to work in the office 2-3 days a week, ensuring a balance to meet both team collaboration and individual productivity needs.

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What skills are vital for a Chief Systems Engineer at Visa?

Essential skills for a Chief Systems Engineer at Visa include strong people management abilities, technical expertise in systems architecture, and a solid grasp of risk management practices. Excellent communication and problem-solving skills are critical as you'll be working across multiple teams and projects to drive successful outcomes.

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Common Interview Questions for Chief Systems Engineer
Can you describe your experience with systems architecture and how it relates to the Chief Systems Engineer role?

In responding to this question, highlight your specific experiences with systems architecture design and implementation. Focus on projects that required you to develop, test, and stabilize infrastructure components. Illustrate how your contributions led to improved efficiency and performance.

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How do you ensure compliance with standards like ITIL or ISO27001 in your projects?

Discuss your methodological approach to ensuring compliance. Mention previous projects where you've successfully integrated these standards into processes. Be specific about tools and practices you employed for documentation, training, and audits that facilitated adherence.

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What strategies do you use to manage and mentor a high-performing team?

Share examples of how you’ve built and led teams, focusing on your mentoring practices. Emphasize your strategies for developing talent, fostering a collaborative environment, and aligning team objectives with business goals to ensure everyone is working towards a common vision.

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How do you handle challenges when implementing new technology solutions?

Provide examples of specific challenges you’ve faced when introducing new technology and detail the steps you took to overcome them. Discuss how effective communication, stakeholder engagement, and a phased rollout strategy can facilitate smoother transitions.

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Describe a time you had to deal with a security incident. What was your approach?

Outline a scenario where you had to manage a security incident. Focus on your response strategy, the protocols you followed, and how you communicated with stakeholders. Reflect on what you learned and how it informed your future security practices.

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What tools and technologies do you find crucial for overseeing technology projects?

Mention specific project management tools, monitoring software, and collaboration platforms you’ve used effectively. Discuss how these tools helped you manage budgets, timelines, collaboration among teams, and overall project success.

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How do you drive cultural change towards innovation within a team?

Discuss strategies you’ve used to promote a culture of innovation, such as hosting brainstorming sessions, encouraging risk-taking, or implementing feedback loops. Highlight examples where cultural shifts led to successful outcomes.

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What is your approach to managing vendor relationships?

Describe the methods you use to establish productive relationships with vendors. Emphasize the importance of communication, alignment of goals, and regular performance evaluations to ensure partnerships deliver value.

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How do you automate processes within your systems engineering projects?

Provide examples of tools and techniques you've deployed for automation. Discuss how automating manual tasks reduced errors, improved efficiency, and created more time for strategic work.

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What metrics do you use to measure success in technology projects?

Talk about the key performance indicators (KPIs) you track, such as project completion rates, quality metrics, budget adherence, and user satisfaction scores. Explanation of how tracking these metrics helps in proactive decision-making and project adjustments.

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Visa Inc. operates as a payments technology company worldwide. The company facilitates commerce through the transfer of value and information among consumers, merchants, financial institutions, businesses, strategic partners, and government entiti...

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Full-time, hybrid
DATE POSTED
April 3, 2025

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